I stay at this hotel at least 3-4 times a month for work. The staff is excellent. I know them all by name and they go out of they're way to make sure that every single stay is a great experience. However, the last stay was a different situation. David went above and beyond his duties for a guest. I...
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First thing I would say is that whoever took the pictures on the hotel website did a fantastic job... my expectations were set a little high based on what I thought it was going to look like!
Overall it's a good hotel, albeit a little pricy. The rooms were smaller than they looked online, but the beds and pillows were...
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Thank You for taking the time to let us know we are doing our job!! We strive to make every guest feel welcome and comfortable. With the sports teams here, it sometimes gets challenging, but I am glad to hear that the staff is doing a very good job at accomadating our guests. Thank you again for taking the time...
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Great Hotel, nothing but good thing to say. The rooms are clean and big, The bed are great,
Thank You so much for taking the time to let everyone know how your stay was with us here at Best Western PLUS Lincoln Inn. We take your comments very seriously and am glad to here we are doing our job. We strive to make every guest feel welcome and comfortable. If we can be of any assistance in the...
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We recently spent a weekend at the Best Western Plus and had a very nice time. Check in scared me as there was literally a line almost out the door and ONE lady at check in. Dusty the one person there was great and very efficient but I was still surprised that they would just have one person there for...
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Thank You for taking the time to let us know how your stay was with us. We do appreciate the feed back about your stay so we can better our service to make our guests feel welcome and comfortable. I will pass along the comments to the employees as well. Thank you so much and have a wonderful day!
Chris...
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The room was was a bit tired, but it was fine for an overnight stay. Breakfast was better than some.
Thank You for taking the time to respond to your stay here with us. Your response does mean a great deal to us and we use them to better our service to give our guest an pleasant and memorable stay. I do hope you will give us another try to meet your expectations in the future. Thank You again for...
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The room was nice and very clean. There was no grass anywhere, just cobbles which made it hard for our poochie to walk on. We were in room 127 which was right by the back entry door so people coming and going kept us up all night. We were exhausted when we left in the morning.
Thank You so much for taking the time to let us know of your experience during your stay with us.
I do apologize for the inconvience to your poochie. And I am so sorry you did not get a good night sleep. Hopefully you will give us another try to meet your expectations. Thank you again for letting us where...
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Our family checked in for a Saturday night visit. Must not have been too busy because they asked what floor we would prefer. We chose the 3rd floor thinking that maybe it would be quieter. The room was quiet......for awhile. I guess we forgot to take into account that heat rises when we chose the 3rd floor. The room was...
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Thank You very much for taking the time to let us know how your stay was with us. I do apologize for the sound of the airconditioner. I glad to hear that you did enjoy your stay other than that. It does seem strange that you could still smell the air freshner after returning home. Thank you again for letting...
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I was travelling with two teenagers and got caught in a snow storm - the roads were bad, so instead of risking an accident we stayed at the hotel for the night. I was pleasantly surprised there was an included breakfast in the price. The front desk clerk was very friendly - considering it was almost midnight - and had...
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Thank You so much for taking the time to let us know about your stay here with us. I am glad you played it safe and dicided to stay off the roads. I am so glad you enjoyed the beds and slept well. I do apologize about the breakfast, we were having issues with the breaker and has now been...
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Nicer room than expected for the price. Comfortable beds, and good breakfast.
Thank You so much for taking the time to let us know about your stay here with us. I am so glad you enjoyed your stay and we met your expectations. If we can be of any assistance in the future, please do not hesitate to give us a call. Have a beautiful day.
Chris Gallegos-General Manager
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The staff was fantastic, David went out of his way to help me with my computer needs and help my son with finding an extension cord. Loved the giant family suites, wish all the Best Westerns had them.
Thank you for taking the time to respond to your stay here with us at Best Western PLUS Lincoln Inn in Yakima Washington. I am so proud to here once again our staff has provided Superior Customer Care to our guests. I will pass along to the staff your comments. Thank you again and hope to see you again. If...
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