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All 23 Charleston hotels

Marriott Charleston Town Center

3.5 of 5
200 Lee Street East, Charleston, WV 25301
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Marriott Charleston Town Center
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Ranked #5 of 23 hotels in Charleston
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173 reviews from our community

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Traveller rating
    54
    64
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Date Rating
Philly
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 June 2013

Right in the heart of downtown - just across the street from a shopping center. Short drive to the ball park and capitol complex. Staff was exceptionally friendly and helpful throughout my stay. The parking is a little goofy - garage is next to the property - but you use your room key to enter/exit - so stop by and... More

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Columbus OH
Top Contributor
72 reviews 72 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 June 2013 via mobile

Stayed here as we passed through WV. I had a very long day being up at 5AM and arriving after 11PM. The check in was great. Was met with a smiling face and offer to help in any way possible. The room was clean, modern and up to date. Most important the bed was extremely comfortable. Would definitely stay again.

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steve L, General Manager at Marriott Charleston Town Center, responded to this review
3 June 2013

Thank you for all the positive and kind comments in regards to your recent stay at the Charleston Marriott Town Center. Are job is to make sure everything is perfect for every customer, so to hear that we were able to connect with you as a customer and deliver both in service and product tells us that we as a... More

Ohio
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 30 May 2013

I attended a conference here in April of 2013. This is a nice place to hold a conference for a large number of people. The hotel is flexible enough to have small meeting rooms and also large rooms to hold well over a hundred attendees. Water and soft drinks were available in the public areas. Dinner was excellent with several... More

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See 3 more reviews by herekittyOhio for Charleston
steve L, General Manager at Marriott Charleston Town Center, responded to this review
3 June 2013

Thank you for taking the time to give us your feedback on your recent stay. Your comment about being flexible is very important to our staff as we know all types of issues and concerns may arise during a visit and our staff prides themselves on being flexible in order for every guest to have an excellant stay. The housekeeping... More

Fond du Lac, Wisconsin
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 14 May 2013 via mobile

Stayed at this Marriot for one night. While the room was clean and modern it was expensive for what was recieved. Yes there is a restaurant with very good food and a nice bar I am not sure it was worth well over $300 per night. And the air conditioner didn't seem to work too good.

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steve L, General Manager at Marriott Charleston Town Center, responded to this review
22 May 2013

Thank you son much for taking the time to provide the hotel with valuable feedback. Your comments about how clean the hotel was and the quality of food are two major areas that we focus on daily for continued improvement. These very positive comments will be forwarded to the staff as they are all very passionate about what they do... More

Jackson, Wyoming
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 May 2013 via mobile

Very nice rooms & beds very comfy. Staff really accommodating & very attentive. Dining room had really nice ahi tuna dinner & nice wines. Breakfast was very pleasing to the eye as well as tasty. Mall is right across the street. Restaurants nearby & don't miss the shops at Bridge Street.

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steve L, General Manager at Marriott Charleston Town Center, responded to this review
10 May 2013

It is always great to hear that a customer had an outstanding stay. More importantly when the people, our staff, make the biggest impact on the stay that is what we are all about and strive for with every single guest that visits the Charleston Marriott Town Center. You taking the time to make comments is truly appreciated by the... More

WICHITA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Our trip started by arriving at the airport and calling for the hotel shuttle to pick us up. The shuttle I think arrives on a 30 minute interval and he was there within 10 minutes. The driver was VERY GOOD! He got out of his van and ran around to meet us to get our bags and load them into... More

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steve L, General Manager at Marriott Charleston Town Center, responded to this review
10 May 2013

Thank you so much for taking the time to give us feed back in regards to your current stay. Marriott takes pride in providing excellent service and based on your comments we were able to meet most of your expectations. I will pass on your comments to the staff who truly will appreciate all your kind words. We look forward... More

New Cumberland, PA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 7 May 2013

The hotel is well located and convenient to the major access roads. It is clean and up to date. The price is a bit high. It is a typical high rise hotel with comfortable beds. The bar is nothing fancy the food is good. It's always annoying to pay this much for a room and have the wifi charge notice... More

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steve L, General Manager at Marriott Charleston Town Center, responded to this review
8 May 2013

Thank you so much for providing us with your valuable feed back. We are glad you enjoyed your stay but we are here to create a stay that makes you say wow. We did not accomplish that this time but we will try even harder on your next visit. I will look into the lobby music selection as this is... More

Charleston, West Virginia
Top Contributor
59 reviews 59 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 May 2013

My husband gave me a weekend "off" for my birthday. I had a king suite, with a desk and comfortable lounging chair. I found the bed to be a bit on the firm side for me, but I had a great night sleep regardless. They give you more pillows then you will know what to do with. They each seemed... More

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See 10 more reviews by wvugirl2005 for Charleston
steve L, General Manager at Marriott Charleston Town Center, responded to this review
6 May 2013

Thank you so much for taking the time to give us feed back on your current stay. Your kind comments about the hotel, especially the wonderful service comment, will be shared with the entire staff. Our focus is always on service and when that gets acknowledged it is a very positive and motivating to everyone. I am truly sorry that... More

1 review
2 of 5 stars Reviewed 19 April 2013 via mobile

I am accustomed to staying in budget hotels. I expect clean comfortable rooms and not much else for under $100 per night. While I would not expect perks like free breakfast, free Internet, and free parking for that price, almost without exception it is included. This hotel is clean and comfortable, but extremely over priced. It's not any nicer then... More

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steve L, General Manager at Marriott Charleston Town Center, responded to this review
22 April 2013

Thank you so much for your feedback on your recent stay. It is always great to hear that the hotel was clean and comfortable during your stay as that is a top priorty for our hotel. I am sorry that you feel the hotel is over priced as our goal is to provide top quality service which has a great... More

Onancock, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 April 2013

In the heart of Charleston close to all shopping and great restaurants. State Capitsl and museums on comvenient trolley route. The Towne Center Mall right across the street. Conference space very comfortable. All the ammenities you need. Excellent food fare in the hotel.

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steve L, Manager at Marriott Charleston Town Center, responded to this review
22 April 2013

Thank you for taking the time to review the Charleston Marriott Town Center. The entire team understands that we are in the business to serve the guest and it is always a very encouraging when someone takes the time to give positive feedback. Thank you so much and we look forward to serving you again in the near future. More

 
 
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Additional Information about Marriott Charleston Town Center

Also Known As:
Marriott Charleston Town Hotel
Marriott Charleston Town Hotel Charleston
Marriott Charleston
Charleston Marriott
Address: 200 Lee Street East, Charleston, WV 25301
Phone Number:
Region: United States > West Virginia > Charleston
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Charleston
#6 Business Hotels in Charleston
Price range (per night): S$165 - 432
Hotel Class:3.5 star (3.5*)
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