Got this room on a hotel bidding site. So glad I did not pay full price, but I still paid too much. First the good: The staff seemed friendly and courteous. The room did not have a stale smell. The room also looked modern. There was a complimentary breakfast with both cold and hot items. The hot items included egg,... More

This property is located right downtown and is convenient for walkers such as ourselves. It doesn't look too great from the outside, but our room was very nice, although the property seems rather old. Our room was very clean, comfortable, spacious and nicely decorated. Best Western's have a "fresh remote" which is awesome, especially if you read all of the... More

Stayed here for 5-6 nights several weeks ago and again for 2 nights 2 days ago - near the hospital where my mother-in law was a patient. The walls provide little noise protection,failure to provide coffee service 1 night and actually failed to even clean the room,make up the bed,etc.on another occasion.Unable to find a parking space the last night... More

We booked this hotel thru hotels.com. We were there to see a concert in the Civic Center and this hotel was close by and looked nice and decor looked updated. When we got into the room it smelled musty and like smoke. The lights were dim and not all of the lamps worked. When we got back to the hotel... More

Parking is terrible , Hotel is older but decent . Not in the best part of town . (Seems to be tho , but a homeless person wandered in ,kinda hung around ) AND elevator got stuck for 45 minutes AND NO ONE SEEMED TO GIVE A DAMN !!Three hours later still not working !! Sleep in car or go... More

we are only a couple hours into our stay but so far he elevator has broken down a few times leaving us to take 6 flights of stairs to our room (traveling with seveal younger kids), our toilet will not flush, and the refrigerator in the room will not get cold because the seal around the door is broken. The... More

Oh where to start? The only good thing I can say is the staff is VERY helpful and friendly. They go out of their way to make your stay as pleasant as possible. Parking is a nightmare. Very small lot and the cars are packed in it! They have tried really hard to improve the quality of the decor...but many... More

We actually booked this hotel before reading the reviews on Trip Advisor and were crossing our fingers that we didn't have a bad experience. Our stay was actually quite pleasant. The staff was friendly and courteous, our room was clean and smelled fresh. The breakfast wasn't bad, and was definitely better than the continental breakfasts we're used to. I had... More

the bathrooms were dirty. The shower was water stained and full of soap scum, the toilet had not been cleaned around the inside of toilet bowl or around the bottom of toilet. The bathroom door looked like it had blood spatters on it, the mirror in bathroom looked like it had not been dusted since being installed. The lampshades were... More