The location did not show up on the GPS, but it's not that hard to find can see the hotel from the highway. Staff was wonderful, excellent service. I would definely stay again. Very, very Clean
- Martinsburg Hampton Inn

The location did not show up on the GPS, but it's not that hard to find can see the hotel from the highway. Staff was wonderful, excellent service. I would definely stay again. Very, very Clean
Dear disappointed 2010,
Thank you so much for taking the time to share your Hampton Inn Martinsburg experience with the Tripadvisor community. I am glad that we exceeded your expectations and that you had a great stay. Apologies about the GPS but you are right - thank goodness for great signage.
I have also added a bigger selection of herbal...
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Is a great Twx steakhouse right next store. Cute downtown!
Dear EllenPiek,
Thank you so much for taking the time to spread the word about our hotel. I apologize about the bathroom fans - believe it or not we talk about this often and really hope to find some type of solution in the future. I am glad to know that you were still able to enjoy your stay even...
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Perfect place to stay while sightseeing at historic sites in PA, MD, WV and VA...easily accessible on/off Interstate 81. General Manager most accommodating to a frazzled holiday traveler who had to change last minute travel plans. Staff is courteous and always attentive...it is refreshing to have staff acknowledge your existence beyond check-in/check-out. This Hampton Inn (Martinsburg) has been my choice...
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Dear Seascape517,
After 12 years you are no longer a guest - you are family! We are so thankful that you have been with us for so long - and that you have not been disappointed. Our team works very hard to make sure our guests have clean comfortable rooms, a hearty breakfast, excellent cookies and coffee and most of...
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I recently stayed at the Hampton Inn Martinsburg while traveling on family business. The hotel is conveniently located near the interstate and it was easy to find. Several restaurants were within walking distance. The front desk staff were super friendly, the hotel was spotless, the bed was comfortable, and unlike other reviewers I did not hear a lot of road...
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CreeHatch,
Thank you so much for such a great review. I have shared your comments with the entire staff of the hotel and they were excited to know that one of our guests enjoyed the hotel so much that you actually took the time to write a review.
I am the General Manager of the hotel, and I know how...
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Stayed here 1 night. Facilites were adequate but seemed a little older than most Hampton Inns. Workout room had windows facing the front right by the main entry doors. Unless you like being in a fish bowl while working out not very convient. There were lots of places within walking distance to eat at. Mall was within walking distance.
I stayed at this property for one night in November 2011 while in the area on business. I was sold a king room at an $89 price point.
The property is located adjacent to I-81 in an area with strip malls, restaurants and other business related facilities. It has a well-kept exterior and is within walking distance to mutiple restaurants....
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I recently spent two night at the Hampton Inn Martinsburg, WV while attending a business conference.
The stay would have been perfect, if not for a front desk clerk with a poor attitude.
I had made my reservation over the phone with the hotel manager, but there was a mix up, and only the second night of my stay got...
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We are terribly sorry about the mix up with your stay. I was happy to work things out for you and was happy you enjoyed our signature breakfast. We hope that you will stay with us again.
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This Hampton Inn was a layover on a longer trip, so we did not avail ourselves of many of the perks. I missed the pool of the larger facilities, and our room was quite small compared to other Hamptons. However, the breakfasts were typical, the beds were comfortable, and our needs were met.
The front desk person, however, was very...
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Thank you for staying with us and we are sorry there was a problem. We will do everything in our power to see this doesn't happen again. We do offer a seasonal outdoor pool and we are glad you likes the location as there are indeed a large number of restaurants within walking distance. We hope that you'll give us...
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well we stayed at this hotel for a 3day conference so we didn't expect that much ... but every thing came out to be satisfying ... our first room had a little bathroom smell so we asked for another one and they changed it .some rooms have micro wave and fridge . everything was clean and room service kept it...
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We are delighted you enjoyed our stay with us. We do indeed offer a free hot breakfast or our on the run breakfast bags. We do offer competitive rates and have many discounts available such as advance purchase rates, AAA, AARP and other various discounts. We hope you'll choose us again when traveling through the Martinsburg area.
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The hotel is clean and nice. The staff is polite and efficient. The rooms are clean and housekeeping is performed in an efficient and caring way (a shirt I left in a sofa was folded by the housekeeper). Sadly, the internet connection is free but slllloooowwww.... capped at less than 0.5 megs, which makes this hotel unsuitable for business travel....
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I am sad to hear that the internet connection was not up to your liking during your stay. Our hotel contracts the highest bandwidth internet available in the Martinsburg area which, unfortunately, isn't as modernized as some urban areas. Fiberoptic networking is not available in the area as of yet but we hope it will be soon. As a policy,...
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