I've stayed here several times over the past 20 yrs as it's convenient to my family in Morgantown. This past time was very disappointing. Though the staff were very courteous and pleasant, the room was pretty bad. Opened the door and noticed the other double bed had not been finished being made. Pillows scattered on bed with no pillowcases. Went...
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Our group of American Legion Riders stayed here on our return trip from D.C. Although we had a few minor issues with the rooms, Kathie, who was working the front desk was great. She went above and beyond to fix everything and made us feel at home.
Very impressed. Clean, nice room, good value - $80 + tax and good breakfast with eggs and sausage.
Butterfly Man
Thank you, for taking the time to comment on your recent stay at the Comfort Inn Morgantown. It is always delightful to hear that our guest service representations have provided great service. Although your stay was short, I am glad you enjoyed your stay. We try hard to provide an exceptional stay and I m glad our efforts...
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This Comfort Inn is just off I-68 at exit 1. The staff was courteous and friendly. The breakfast was a typical breakfast buffet: Coffee, cereal, pastries, bagels, waffles, fruit, juice, eggs and sausage. The breakfast host was very conscientious and helpful. The room has a fridge, microwave, and an LCD TV. The bed is good, but it is hard, not...
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Just Average
Thank you, for taking the time to comment on your recent stay at the Comfort Inn Morgantown. It is always delightful to hear that our guest service representations have provided great service. Although your stay was short, I am glad you enjoyed your stay. We try hard to provide an exceptional stay and I m glad our efforts...
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This hotel had comfortable , clean rooms with a friendly and helpful staff . The one negative point was no nearby dining or shopping .
Good Value
Thank you, for your comments regarding your stay, we were very glad to hear that we passed the test!
Our goal is to provide comfortable clean rooms and great service, and we are happy when our efforts are recognized.
We appreciate your kind words of praise and during your next visit to Morgantown please allow us to be...
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we stayed one night and had 2 rooms. We checked in rather late and the next morning we were up early to go to college orientation for my daughter. We had NO HOT WATER in either room so showering was a bit chilly! They did give me a discount but that did not make up for the fact that a...
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Please accept our apologies for any inconvenience you experienced during your recent visit to the Morgantown Comfort Inn. We credit our success in the hospitality industry to providing good service and comfortable accommodations. We thank you for taking the time to let us know where improvement is needed so that we can work to maintain our high standards. We sincerely...
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I have stayed here twice and the first time I stayed here the service was okay. The second time, i dealt with different staff and they were the worst of the worst. Not only did they not know what they were doing, they were rude and have the cockiest attitude. I've stayed at multiples hotels and this by far is...
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Dear Linda B,
Thank you for being a loyal guest of the Comfort Inn Morgantown and commenting on your recent stay with us. I was very disappointed to hear about the level of service you received during your stay. Our goal is to provide exceptional service and provide a great guest experience during each and every visit. I sincerely apologize...
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we were pleasantly surprised by our short overnight stay here. ramon at the front desk was professional and courteous. he also gave great advice for a quick late night food delivery. the welcoming fireplace as you entered was a nice touch after a long evening drive. very quite and our two dogs were relaxed and welcomed. definitely will stay here/recommend...
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Welcome with fireplace
Thank you, for taking the time to comment on your recent stay at the Comfort Inn Morgantown. It is always delightful to hear that our guest service representations have provided great service. Although your stay was short, I am glad you & your two dogs felt welcome. We try hard to provide an exceptional stay and I...
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well I made the reservation and when I got there they had screwed it up and they were able to get me a room, but I wasn't happy with the room. Then the driveway into is craters large enough to swallow a small car. When I got to the room, the desk chair wouldn't go up or down and they...
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One thing after another
Thank you, for letting us know about your recent stay at Comfort Inn Morgantown, Our goal is to provide guest service and a comfortable, clean rooms. I m sorry to hear you were not pleased with your room, and apologize for the issues you had. Your comments are taken very securely, as we are always looking...
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I stay here almost on a weekly basis. The rooms are always clean and the staff goes out of there way to help you. I have stayed at other hotels in Morgantown but I prefer the Comfort Inn. They are always looking for ways to improve the property and their service. Many of the rooms have already seen updates and...
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Thank you for being a loyal guest of Comfort Inn Morgantown! We truly appreciate it when our guests take time out of their busy schedules to provide us with open and honest feedback about our service; I hope your next visit will exceed your expectations!
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49 Reviews
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