Everything was good except unfriendly Front Desk people,

For some reason I usually put the Holiday Inn chain in my lower level class of hotels. Maybe its because of past experiences but this Holiday Inn Express is a winner. From the moment I walked into the lobby the staff was smiling and courteous. The young ladies greeted us immediately and had us checked in quickly. The room was... More

I don't know where to begin! As soon as I walked in the door I was greated with a huge warm smile by Amber from the front desk. She is byfar the most welcoming and professional hotel employee I have ever come by (and I have been to many). Seeing a yound lady of her age be polite and genuine... More

We found this Holiday Inn Express very comfortable. The room was spacious (adequate to entertain a couple of other guests). The staff were friendly and helpful in arranging local transportation. There were carts to take our pile of baggage to the third floor. The breakfast had enough variety for our tastes.

Walked in to a smiling face and excellent service from Amber at the front desk. After a long trip this kind of service is very welcoming. Will be staying here again in the future.

Stayed in Holiday Inn Express as the price was cheaper than Hampton and casino hotel had no rooms available. Room was very comfortable but bathroom on the small size. Free breakfast had more hot foods than most hotels but workers couldn't keep up with crowd. Free shuttle was available but always going the other way, My Luck... Just like in... More

I would have to say my stay was quite nice. The front desk is helpful and very courteous. Stayed over the weekend in a ground floor two queen room. The room was very spacious with nice high ceilings. It made the room feel larger. I was in town for the casino down the road. I tried waiting for the shuttle,... More

Nice comfy bed, good, usual Express breakfast, clean quiet room. Booked last minute. Got a pretty good rate and 2nd to last room available (2 queens) just drive to the end of the road by Applebees and you'll find it. The Hampton will be closer when it opens but this is still a good option. I would stsay again. Wish... More

Very clean, very spacious, very quiet. Friendly and knowledgeable staff. Continental breakfast was pretty standard but hot food was hot, cold food was cold and a nice large breakfast room. Convenient to casino (24 hour complimentary shuttle) and Harpers Ferry too. Wireless internet fast and easy. I think the signage to the hotel could be better, glad I first drove... More