My sister and I were traveling and this hotel in a was convient location. We checked in and was given a room key. We went to our room and the room was not yet cleaned. I ask the cleaning lady on the floor and she was trying to find out who had the room. About 5 min later the front... More

Great Staff!! we were weray of staying because of some of the reviews. Glad we chose this hotel. It was great! The room was clean and very up to date. We loved the flat screen tv and the fridge and microwave in the room. The location was great, near restaurants and shopping, we never had to leave the area. Will... More

I travel 4 states with my job and this hotel is over priced and is in need of repair. If in the area try another one.

I would like to start by saying, WOW!!!! This hotel is one of the best hotels i have ever stayed in and i have stayed in a lot.....Its in a good location....Great staff.... It was so easy to find. When i arrived ,The front desk clerk was very friendly and very helpfull...i need somewhere to eat so they gave me... More

Enjoyed our stay at Holiday Inn Express at Southridge Center near Charleston, WV. We attended Bridge Day in Fayetteville and decided to stay the night in Charleston. Breakfast was nice. Room was everything we expected, and when I forgot a jacket, sweater, belt, and shoes in the closet, the hotel staff mailed them to me! Thank you, Rocky!

Charleston West Virginia is half way between our house and my daughter’s in Virginia. We were watching the three grand kids for a couple of weeks and were meeting her half way to return them home. This location seemed great until were tried to find it, off the beaten path. The two rooms were on the main floor off the... More

Elevator and squeaky air conditioner kept us up all night. Maybe it's an OK hotel, but demand a room away from the elevator shaft.

We were breaking up a long drive from Virginia Beach and I had researched the area and saw that it was nice. After accidently booking the wrong night at the Hampton Inn, we were desperate for a room at 11:30pm. We were relieved they had a room ... it's in a great area and looked very modern and clean. We... More

I stayed here this week with my 3 kids. I was hesitant because of some of the reviews on here, but I called and they assured me that they did not have bed bugs. The girl said someone had falsely those reviews. My husband frequently stays at Holiday Inns, so we decided to take the chance. I checked the room... More