The casino discontinued the shuttle service to other area hotels. I guess this was done in hopes that guests would book a room at the casino. Stayed across the river at the Hampton in $150 a night instead of the $200 + at the casino. The buffet was $20.00 all you can eat which was OK. Service was good at... More

The CEO of the Wheeling Island Hotel and Casino should be absolutely ashamed of himself. What a poorly run establishment in every way shape and form. Wheeling Island used to be one of my favorite places to visit. However it has really gone down hill over the last 3 or 4 years. I have never in my entire life seen... More

We look forward to trips to Wheeling Island but today was the WORST and we won't be back! The so called remodel is a total joke! All your favorite machines are gone and in their place are new machines with crappy payouts. The Buffett was DISGUSTING and that would be a undeserving compliment! for $19.99 for lunch one would expect... More

I checked in the night before, asked for a 4:00 am wake-up call, was going to shower but could not get the shower to work at all, I reported this to the desk, was told they could give 10% discount..by the day shift manager, I told her I shouldn't have to pay period. I would welcome a call from the... More

Stayed at this hotel right after Christmas 2011. Checked in early (@2pm) with minimal wait. Hotel desk and Player's club are the same spot, so I can't imagine what the wait would be if it was busy. Hotel was sold out of king bedded rooms so we got a 2 Queen. Nice room - "island" motiff is a bit outdated,... More

I was a bit hesitant about heading to Wheeling island after reading all of the negative reviews, but I was pleasantly surprised. The hotel was VERY nice (rooms were spacious and well-decorated), casino was a typical casino, and the dog track was great. They are refurbishing the casino, so there are some areas that are roped off while they are... More

Stayed here several times and if it was located somewhere other than the middle of a neighborhood that's falling down in a city that's falling down I would rate it higher. Rooms are clean, food at the Breezeway Cafe was good and the staff was nice. The lobby smelled like mildew and everywhere you go it stinks like cigarette smoke.... More

For three years we have been trying to get into this hotel, we finally made it and now we understand why it takes so long. Their rooms are spacious, comfortable, and relaxing. Very up to date colors, the beds are wonderful, the bathroom is modern, and the room is very clean. The best opportunity to get a room is during... More

We really enjoy the casino. The hotel is nice, but I think it is needing some updates. The hotel is always clean and the staff is very friendly. I think they have cut back on costs and it is starting to show.