It was the cleanest hotel I was ever at. We called ahead for a roll-away bed and it was ready when we arrived. Very friendly hotel staff willing to help us in any way we needed. Very comfortable beds. And did I mention very, very clean, this is so important to me when I travel.
Dear Julia,
I'm happy you enjoyed your visit to Country Inn & Suites, Germantown. Cleanliness is our top priority and our team is driven to ensure nothing prevents us from giving our guests that comfortable experience when they are away from home. We are happy you recognized this and I will be sure to share your comments with our hard...
More
Not too much to say other than I was really pleased with my stay here at this hotel. The staff was very courteous and the hotel itself was very clean. The hotel does not seem very old, the rooms while modern, made you feel like you were at home, or at a relatives house.The rooms were clean, and furnature was...
More
Thank you for taking time to notify others about your satisfaction with our hotel. Word of mouth is our best asset and we hope you can make it to Germantown again for another visit in the future!
Regards,
Ryan Rahl
More
I stay in this hotel whenever I am in the area visiting friends. I have always had friendly helpful staff and the rooms are always very clean. The workout facility is another amenity that brings me back to this hotel! The continental breakfast is always fresh and inviting. I look forward to my next visit.
Dear Michelle,
Thanks for your great comments regarding your visits with us. It's truly great to know we are continuing to meet and exceed the expectations that our customers have come to expect. Our Housekeeping staff strives to be second to none and I'm happy this has been reflected during your visits. We look forward to providing you a home...
More
We booked using a gift certificate purchased from a local radio station promotion. We paid about half price of what the room was valued. We stayed in a whirlpool suite. Value was great, everything about our stay was great! The staff was always friendly and willing to answer our questions. We even got early check-in!
It was briefly mentioned during...
More
Thank you for taking the time to share your experience at our hotel. We're happy you were satisfied with your stay and hope you had time to enjoy the champagne. Congratulations on celebrating your 15th wedding anniversary and we really hope to see you for the 16th!
More
I highly recommend Country Inn & Suites in Germantown Wisconsin. The associates, including the front desk personnel, breakfast staff and housekeeping provided a welcoming atmosphere. Great workout area & clean rooms!
Greetings Charllie! Just wanted to thank you for sharing your satisfaction with Tripadvisor. We strive to deliver customer service that is second to none and hope that is reflected during your visits. We're also happy your enjoying our Fitness Center updates. Hopefully we see you again soon, and feel free to contact me personally for reservations.
More
I stay at this location quite often. And I've never stayed at a hotel where the staff was more helpful and friendly. Location is well kept and rooms are always clean. I Look forward to my next visit in Germantown.
JTW22, We appreciate your kind remarks regarding your visit(s) with us. We look forward to your future visits and hope we continue to exceed your expectations while providing you a home away from home.
Kind Regards,
Ryan J Rahl
More
My stay was for a business trip. The room was clean, well kept and all of the furnishings were well maintained. The staff were all very professional and courteous. The room staff did an excellent job of freshening the room daily. Breakfast buffet was hot and had a wide range of selections daily. Indoor pool and hot tub are available.
BBBOB84, We appreciate your kind remarks regarding your recent visit with us. We hope to see you again in the near future and please feel free to contact me personally to set up your reservations.
Kind Regards,
Ryan J Rahl
More
We recently stayed here for 4 nights and loved every minute of our stay. The staff was extremely friendly and helpful. The breakfast was great and they always had snacks (cookies, fruit and candy) available in the lobby which was fantastic for the grandchildren traveling with us. I would highly recommend this hotel for anyone, especially families.
Thank you for taking the time to write a review regarding your recent visit with us! We are happy you and your grandchildren enjoyed your visit with us. We hope you come and see us again and I can assure you, we will have fresh baked cookies waiting.
More
We gave this hotel a second chance after my wife had an issue with noise on this property a year ago. This stay was worse. Dozens of teen age kids were having a birthday party and making unbelievable noise. Fifteen of them in the exercise room propelling themselves off the treadmill and into the wall. No parents around. Desk said...
More
Country Inn & Suites Germantown strives for customer satisfaction. We take any guest complaints serious and have a 100% satisfaction guarantee. With a guest satisfaction ranking of 9 out of 10, we feel our customers share in receiving a high level of service.
We apologize for your level of dis-satisfaction with your past visit with us. Our property welcomes all...
More
My husband and daughter and I stayed here two nights when we were in town for our grand daughters birthday weekend. The property is very well maintained and appears fairly new in all respects. Our room was spacious, very nice upscale bedding with duvets and heavy comforters, a nice touch. There was a flat screen TV, nice work area and...
More
If you own or manage Country Inn & Suites Germantown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
20 Reviews
14 Reviews
12 Reviews
