We stayed here in July 2011 on our way back home from a short getaway. Check in was smooth and easy. The kids loved the glass elevator and our room on the 18th floor. Our room was a little outdated but in great shape. The kids loved standing out by the open atrium and looking down the 18 floors. The... More

This is a beautiful hotel. However its $14 a day for wifi. It was supposed to be included. We fought with the front desk for 3 days to get the wifi charges dropped and the charges were still on the bill at check out. One night we waited for 20 minutes without service in the restaurant so we took their... More

For a large Marriott, I was expecting more. It was exactly what you would expect from a Marriott, only 20 years ago. A large lobby open to the roof with skylights and glass elevators overlooking the lobby as you ride to the upper floors. The design was dated and while this is a convention hotel, it was completely empty when... More

Cannot say enough good things about this hotel. Suzy in the Concierge Lounge is world class. Chet at the front desk is awesome. For a business hotel it is as good as it gets. I stayed here 60 nights over the past several months.

We were snowed in at the Madison airport and drove through a snowstorm so we could stay at our favorite hotel in Middleton. They upgraded us to a corner suite because the WIAA tournament was in town and three busses of high school students were staying at the hotel. It was a short night for us as we had to... More

The room was nice and clean, Family enjoyed the pool and hot tub. Was there for a short time, so did not have time to eat at the restaurant. Had a problem with the room heat/cool, but the hotel took care of it immediately.

As we checked in on a blustery day, we had a warm welcome by always smiling Steve at the front desk. We cannot say enough about Steve; most accommodating and personable; very evident he cares about his guests. Each time we saw him as we went in and out during our stay, he was always smiling and when he noticed... More

We got a Priceline deal on this property and ended up being quite pleased with the experience overall. The staff was very nice, especially the young man at the front desk who recommended a good little restaurant in walking distance. We also noticed that he selected a room for us that was far away from other guests & was nice... More

In July I stayed at this hotel and had a very unpleasant experience. Aside from giving it a scathingly bad review here at Trip Advisor, I also wrote to Marriiott's corporate headquarters. The response I received came within a week of my letter being sent, and according to Chris, the manager at the time, Mr. Marriott had requested he handle... More