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All 52 Milwaukee hotels »

Hotel Metro

4.0 of 5
411 E Mason St, Milwaukee, WI 53202
Hotel amenities
Special offer
$169 per night
Hotel Metro
Ranked #17 of 52 hotels in Milwaukee
4.0 of 5 stars 103 Reviews
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103 reviews from our community

What travellers say about this hotel
  • Hot tub(5)
  • Room service(3)
  • Art museum(3)
Traveller rating
    49
    24
    13
    8
    9
Only show reviews for Family (10) | Couples (47) | Business (26)
Date Rating
Atlanta, Georgia, United States
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 May 2012 NEW

I stay at the Metro every spring for a week for an annual business trip. I have been here five years in a row. I love it! The rooms are huge, bed is always comfortable, and the bathroom is to DIE for!!!! The staff is very helpful and friendly and always at the ready for dinner recommendations. The location is... More

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See 3 more reviews by Katy F for Milwaukee
Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

I am a frequent stayer at the Hotel Metro, but this is the first time I have written a review. Sadly, I have been there enough that most of the staff know me by name, which I like to "think" is a sign of the service mentality of the hotel rather than the fact that I am always away from... More

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Allison Geschke, Manager at Hotel Metro, responded to this review
30 May 2012

Thank you so much for the awesome and thorough review, you did an excellent job describing our hotel suites! We are more than delighted to have you as a frequent/ long term guest. Keeping both our guests and employees happy are the single most important thing to us as a company. I will be sure to pass on your kind... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

The room was chic and comfortable. The staff was gracious and very helpful. The location was perfect. There were several dining options in the immediate area. We ate next door before we walked through the beautiful city down to the waterfront. Meant to eat at the restaurant in the Metro for dinner. But we had friends over in our room... More

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Allison Geschke, Manager at Hotel Metro, responded to this review
30 May 2012

Thank you for the review Kerry! We are delighted to hear you enjoyed your stay with us. Hopefully next time you will get a chance to dine in METRO. Perhaps for our Friday Fish Fry or Saturday's Prime Rib Special! We hope to see you soon! ~ Allison More

Chicago, Illinois
Top Contributor
67 reviews 67 reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW

The hotel has it good and bad points. Good - staff is nice, Zen cocktail area on the roof is very nice, convenient location to downtown businesses, bed is comfortable, extremely large rooms Bad - around 7 p.m a knocking/banging noise started near the ceiling in the sitting area. After about 20 minutes, I called the front desk. She said... More

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See 3 more reviews by JC2 for Milwaukee
Allison Geschke, Manager at Hotel Metro, responded to this review
30 May 2012

Dear JC2, Thank you for taking the time in providing us feedback from your recent stay with us. I apologize that you had to move rooms in the night due to the sound of clanging pipes. Our historic hotel was built in 1937 and hosts a centralized steam system and which is very common in most historic buildings. We do... More

green bay, wi
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 May 2012

Kudos! To an excellent renovation! Yes, it is an old hotel and noise can be heard from other rooms. Noise, is usually a bad review from me. For some wierd way this was charming and added to living in the city. The staff was genuine! They were warm and friendly but it was not an act - they truly cared!... More

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See 2 more reviews by drox for Milwaukee
Allison Geschke, Manager at Hotel Metro, responded to this review
15 May 2012

Thank you for the review Drox. It's great to hear that you received such a "genuine and friendly" visit with us and that you enjoyed the Metro Cab. I will be sure to pass on your sentiments with Max, Tommy, and the rest of our associates. Thanks again for sharing your kind words. ~Allison/Manager More

chicago
2 reviews
4 of 5 stars Reviewed 8 May 2012

The space swings between feeling like Miami deco, old, and hip. The top floor jacuzzi and work out room is a hit with its city view. The bed was very comfortable and the room outfitted both with a whirlpool tub and fireplace. The feel, again Miami deco, old and tinge of hip. Service was excellent. We had a hiccup on... More

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Allison Geschke, Manager at Hotel Metro, responded to this review
9 May 2012

Akhelghati, Thank you for your review! We are glad you enjoyed your recent stay, and you liked our rooftop space. I'm sorry to hear that you probably won't return, please let me know if there is anything I can do to change that. We often have weekend / seasonal specials that can be easily found on either our website, Facebook... More

Wisconsin
Top Contributor
70 reviews 70 reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 24 April 2012

We came for a girls' night out in April. We booked 2-two bedroom suites. The bedrooms are not completely closed off. The one with the door has openings near the ceiling and the other doesn't have a door. Some people in our party weren't pleased with it. The hotel is well maintained. We had a rate that included valet parking... More

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See 4 more reviews by Pern453 for Milwaukee
Allison Geschke, Manager at Hotel Metro, responded to this review
9 May 2012

Pern 453, Thank you for the review! We are glad you had fun during your recent girls night out and that you enjoyed our courtesy vehicle, the Metro London Taxi. We hope to see you soon. Don't forget to follow our Facebook & Twitter page for "open to the public" dates for Zen on 7! Thank You, Allison Geschke Online... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

This hotel is seriously understaffed at all times. At night, they have one valet that also functions as maintenance and housekeeping. The staff is very nice but I have had to wait for my car to be pulled up as well as call the front desk numerous times before someone answers. All of this makes for a very frustrating visit.... More

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Hotel Metro, Manager at Hotel Metro, responded to this review
20 April 2012

Constance p, Please accept my apologies for the poor service you received at Hotel Metro. We have built our reputation on genuine, caring service and I am sorry that, as a team, we failed to deliver during your stay. I sent you a private message via your TA profile on 04/20 in hopes of getting some additional information so I... More

Racine, WI
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2012

This retro hotel that is located in the heart of downtown Milwaukee and on one of the hottest entertainment and restaurant streets in the area; Milwaukee Street. It has class, distinction and the service and amenities to go with it. In particular we have visited the restaurant and bar on the main floor. They have a fabulous happy hour that... More

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See 8 more reviews by GLVB for Milwaukee
Hotel Metro, Manager at Hotel Metro, responded to this review
20 April 2012

GLVB, Thank you so much for the kind words GLVB! We are delighted to hear you had a nice time in our onsite restaurant, METRO. We very much look forward to hosting an overnight accommodation for you in the near future! Please feel free to contact us directly with any corporate meeting inquiries! We hope to see you soon. Best,... More

Iowa
Top Contributor
81 reviews 81 reviews
Reviews in 55 cities Reviews in 55 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 11 April 2012

I stayed here recently for business; it was a rare delight to be accomodated in something besides a chain hotel. The very unique decor is delightful. My room was huge, bisected by a curving partial-height wall into "living" and "sleeping" areas. The bed was quite comfortable. Heavy curtains helped mute outside traffic noise, and I slept well. The bathroom and... More

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Allison Geschke, Manager at Hotel Metro, responded to this review
18 April 2012

Thank you for the kind words Fuzby! We look forward to your next stay with us. Please feel free to contact us beforehand for any special accommodations or requests! More

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Additional Information about Hotel Metro

  • Metro Hotel Milwaukee
Address: 411 E Mason St, Milwaukee, WI 53202
Price range (per night):* S$197 - 333

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