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Comfort Inn, Onalaska Reviews

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Comfort Inn

2.0 of 5
1223 Crossing Meadows Dr., Onalaska, WI 54650-8560
Hotel amenities
Comfort Inn
12 traveller photos
Ranked #5 of 6 hotels in Onalaska
3.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    5
    7
    8
    10
    4
Date Rating
Top Contributor
59 reviews 59 reviews
9 hotel reviews
Reviews in 39 cities Reviews in 39 cities
15 helpful votes 15 helpful votes
“Dump”
2 of 5 stars Reviewed 8 May 2013 via mobile

This place is a dump. It has had a minor facelift recently. That means fresh paint, but old furnishings. Very worn and uncomfortable. The bed was hard to sleep in, no support for your back. No exercise equipment

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Ryan K, General Manager at Comfort Inn, responded to this review
16 May 2013

Thank you for taking your time to review our hotel on Trip Advisor. We take a lot of pride in our hotel and try to make every guest experience a positive one. I appreciate you sharing your experience we us, so we can work to improve our hotel. Thank you again and happy future travels. More

Minnesota
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Not happy...”
2 of 5 stars Reviewed 2 May 2013

We visited this hotel as a Rewards member so we were able to stay for free. BUT upon arrival, we almost cancelled and went elsewhere. The clerk at the front desk had a very greasy shirt on...he looked terrible. Not the best first impression. We were told we could check in at 3pm but by 4:45, we still could not... More

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Ryan K, General Manager at Comfort Inn, responded to this review
7 May 2013

Thank you so much for taking your time to review our hotel. I understand how important a first impression is and I would like to apologizes for the unprofessional appearance of one of my employees. I will address the check in issues you experienced with both my front desk and housekeeping, so this doesn't happen in the future. Thank you... More

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“Met my expectations”
3 of 5 stars Reviewed 4 March 2013

I stayed here with my daughter for a ski competition at Mt. LaCrosse. It was the third trip to the area in a month, and the third different hotel. This one was about 40% cheaper than the other two we stayed at. It wasn't as nice as the others, but it met my expectations. (We also stayed at this same... More

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See 2 more reviews by timskumwi for Onalaska
Ryan K, General Manager at Comfort Inn, responded to this review
7 March 2013

Thank you very much for reviewing our hotel and sharing your experience. I am glad that we were able to provide a clean room at an affordable price for you and your family. Our pool will remain open and a lift will be installed to meet the ADA requirements, but unfortunately our hot tub will remain closed. Thank you again... More

Rhinelander, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Could have been better...”
3 of 5 stars Reviewed 27 January 2013

As an employee of a Comfort Inn at a different location, I would have to say this hotel could have been better. I hate to be one of those people who complain about things, but some things shouldnt go unmentioned. Upon entering the room I did my room inspection like I would do at my hotel. Room was reasonably clean... More

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Ryan K, General Manager at Comfort Inn, responded to this review
30 January 2013

Thank you so much for taking your time and reviewing our hotel. We appreciate all comments and suggestions from each and every guest. I do want to apologize for the cleanliness issues your experience. I have addressed the issues you had experience with my housekeeping staff to make sure future guests do not experience the same issues. As for the... More

Sterling IL
1 review
“Great stopover any time of year”
5 of 5 stars Reviewed 26 January 2013

My wife had surgery at Mayo Clinic in Rochester. On January 8, we were driving home (about 400 miles) and were told that we should take a break every hour or so. She was very uncomfortable riding so about an hour out we decided to stay near the interstate and finish the trip after a better night's rest. We saw... More

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Ryan K, General Manager at Comfort Inn, responded to this review
30 January 2013

Thank you so much for taking your time and reviewing our hotel. We appreciate that you stay with us and especially want to thank you for your kind review. It is great to hear that our accommodations were adequate and that our team member's were able to positively affect your stay. From everyone at the Comfort Inn, we wish your... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Worst hotel ive had to deal with this year”
3 of 5 stars Reviewed 27 October 2012 via mobile

Pulled into the hotel. Checked in. Went to crawl into bed. Did my usual inspection of bed sheets, found hair all over bed sheets. Walked into bathroom. Hair on toilet seat. Called the front desk to get new bed spread. 30 min later Still no new bed spread. I will have to say out of all my numerous hotel stays... More

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Ryan K, General Manager at Comfort Inn, responded to this review
29 October 2012

Thank you for taking your time to review our hotel. I understand the inconvenience of not have hair free sheets. When you contacted the front desk and requested new sheets, the front desk should of acted in a more reasonable/ timely fashion. I will address the issues you experienced with my front desk staff and make sure future guests do... More

Marinette
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great accommodations for the price!”
4 of 5 stars Reviewed 25 October 2012

The staff is extremely friendly. The room was clean and pleasant. We had a queen sized bed, flat screen TV, sofa that pulled out to another bed if needed, refrigerator, microwave, individual-serve coffee maker and if you needed it (for additional cost) a safe in the room. They also have free Wi-Fi and a small pool and hot tub on... More

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Ryan K, General Manager at Comfort Inn, responded to this review
29 October 2012

Thank you so much for your kind review of our hotel. We appreciate that you stay with us and especially want to thank you for your nice comments. I know it is an inconvenience not to have an elevator, but we do try to accommodate any guest requests during their stay. Happy future travels to you and we hope you... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Small Pool and bad facilites”
2 of 5 stars Reviewed 22 October 2012

Smallest pool ever if you have kids stay at the Days Inn on French Island near the airport, breakfast at this place is Primitive,rooms are terribly generic an can be a little cramped plus parking is terrible. plus being a stone's throw from the interstate you wont get some guaranteed shut eye my advice avoid this piece of crap and... More

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Ryan K, General Manager at Comfort Inn, responded to this review
29 October 2012

Thank you for taking the time to post a review of our property. We pride ourselves on providing clean rooms and friendly customer service at an affordable price. I'm sorry our hotel accommodations were not to your liking. Kindly accept my sincere apologies for the inconvenience this may have caused you. More

Top Contributor
56 reviews 56 reviews
31 hotel reviews
Reviews in 43 cities Reviews in 43 cities
12 helpful votes 12 helpful votes
“Room smelled musty”
3 of 5 stars Reviewed 9 September 2012 via mobile

At first when we got to our room it smelled a little musty/moldy but we opened the window,aired it out and the smell went away.other than that not a bad stay.be aware of the safe charge which you can have removed at checkout

Was this review helpful? Yes 1
Ryan K, General Manager at Comfort Inn, responded to this review
18 September 2012

Thank you for taking the time to post a review of our property. We accommodate many guests each evening, and we strive to make their stay a satisfying stay. We work hard to neutralize any odors in our guest rooms and its disappointing to hear that you had a musty smell in your room. Kindly accept our sincere apologies for... More

Sierra Vista, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Discomfort Inn”
2 of 5 stars Reviewed 5 August 2012

My stay was 4 weeks. The first noteworthy inconvenience was No Elevator. Lugging your baggage up the stairs is not an easy feat and having to bounce my laptop and lunch cooler up and down the stairs every day to work was also something. There is no laundry facility on site. You will need to go to the laundromat. The... More

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Ryan K, General Manager at Comfort Inn, responded to this review
10 October 2012

Hello Sherry, Thank you very much for taking your time to review your stay at the Onalaska Comfort Inn. I understand the inconvenience of not having a elevator or laundry facility on site. I would like to apologize for inconvenience this caused you during your stay. We do try to accommodate any guest requests during your stay and would of... More

 
 
Comfort Inn
Comfort Inn
3.0 of 5 stars 34 reviews
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Onalaska
Comfort Hotel
Comfort Inn Onalaska
Onalaska Comfort Inn
Address: 1223 Crossing Meadows Dr., Onalaska, WI 54650-8560
Region: United States > Wisconsin > Onalaska
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Onalaska
Price range (per night): S$112 - 141
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn
1223 Crossing Meadows Dr.
Onalaska, WI 54650-8560
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