Room was good, spacious, clean. But in the 10 plus trips I have taken in the past three months, I have never met a front desk staff that was as grumpy as what I experienced. Complaining about filling out casino coupons, not allowing me to change my room, I heard the word no way too often for too many things....
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I would like to apologize for your unpleasant experience as a guest o the Super 8 in Shawano. We appreciate your bringing your concern to our attentiion. We have retrained and reinforced our procedures with each staff member and they all understand how unacceptable this type of service is and ensure this will not happen again.
Again I apologize and...
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The staff was very friendly and helpful. We are big coffee drinkers and to have fresh coffee available 24 hrs was great! The room was very clean and overall comfy, as was the king size bed. The breakfast set up included actual bakery goods and not some crappy donuts from a store or something. Overall we enjoyed our stay, appreciated...
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Thank you for taking the time to write a review on our hotel. We appreciate you choosing Super 8 for your stay. All of our guests are extremely important to us and we look forward to seeing you again in the near future.
Again, Thank You
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I was in town for business and stayed three nights. Nice sheets, towells were not soft. Front end was pleasant. Breakfast was fine, english muffins, toast, cereal, oatmeal, juice. Right behind a Hardees, close to everything else. Taco bell had great service, the True Value in town, Qualheims helped alot when I needed, Pizza Hut delivery was fast and priced...
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We came to Shawano on a week-end and stayed for 3 nights at the Super 8. We asked for a quiet room and got a room at the back side of the building. The room was clean and spacious. Unfortunately the lady at reception did not inform us that Shawano Speedway race track is at 300m behind the Super 8...
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Thank you for taking time to write a very complimentary review on Trip Advisor!!
We have asked the front desk staff to include the race schedule at check-in on the weekends in the summer to avoid any issues in the future. Thanks again for your review and hope you will stay at the Super 8 when your travels bring you...
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We came to this location after an exceptionally bad experience at another hotel in the area (one of only a few places to stay in Shawano). We counted our blessings that a room was available. The shower worked well, the bed could have been more comfortable but offered a basic night's sleep. We had to ask for soap, since none...
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I would like to take this opportunity to apologize for your unpleasant experience as a guest of the Super 8 in Shawano, WI. We appreciate you bringing your concerns to our attention. We have retrained and reinforced our procedures with each staff member. They all understand how unacceptable this type of service is and ensure this will not be repeated....
More
Shawano Super 8 provided everything we needed, including the most gracious and impeccable professional service. Spotlessly clean and nicely appointed room; everything tidy, everything in order -- older accoutrements, but absolutely fine.
Spouse and I arrived very late on the last evening of October (the owners of the cabin we'd reserved having neglected to leave the requisite note indicating where...
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