So my boyfriend and I wanted to have a little get away from everybody so we decided to get a hotel room we got the master suite.. the room smelt weird and so did the hallway the room was very empty for the size of the room the lighting sucked it was very dark and dungon like it wasn't anything... More

Previously a Super8. The young owner is striving to renovate this property, perched north of a wooded area, it's cozy breakfast area would benifit for its potential view. Breakfast was late while my staying here. Stuffy, seems these rooms need ventilation, although it was a mild September 2012 morning. Even after confirming using a water thermometer, feel any whirlpool under... More

DON'T Stay in this hotel!! By far the worst experience I have ever had!! They manager of this hotel (Ron Patel) will tell you his name is Prnay Patel. He is a liar and will try and charge your credit card several times and the rate he gives you is not what is charged to your credit card!! He charged... More

Experience was so bad. To much to write about worse customer service ever. Mean rude GM by the name of Ron was out of his mind. When we said we were canceling the room on the credit card he said we will see about that nothing is free in America, this coming from a middle Eastern person that just talked... More

Our experience was very good! Check in was prompt, I asked to see the room, no problem. Since we are family with a 9 yr old and a dog, we 'splurged' on the king suite which really isn't a suite, just an extra large room with a broken sofa bed. Didn't matter to us--they brought a rollaway within minutes of... More

I have a good review for this hotel and need to find it listed under the Quality Inn. I have always been a fan of the choice hotels, and I have always been pleased with the Quality Inn. This one does not fail me. It has been re-painted and refreshed. You can't beat the service. Ron the manager is excellent.... More

my family stayed here for a week, it was terrible. we paid for 2 beds,got only 1bed for 3 people,we had no hot water, had to pay to have a phone put in our room,and still couldnt make phone calls.the manager is rude and never around. the hotel is not clean, smells musty and dirty. DO NOT STAY HERE

I live in California and visit west bend frequently to see my step daughters. These other reviews are old and do not do this hotel justice. The hotel has recently been remodled, and the staff is friendly and accommodating. Always there when u need them. I have stayed here 1 week a month for the last year, and never had... More

After standing in front of the desk clerk for about a minute, he finally got off of facebook and paid attention to me. He then put me in a dirty room that still had the bed sheets torn apart like someone was just in there. After these two consecutive horrible events, I just turned around and went back to the... More