Before our arrival we called to add an extra night, upon our arrival we confirmed it just to make sure it had been added but on the day of our original check out day we received a called while we were at Noah's Ark asking why we had not check out?! After 5 minutes of explaining the add on day..etc..... More

According to the front desk clerk when we checked in we got the last room. The room was at the back of the hortel. The door would not lock from the inside. There was toothpaste in the sink. The sink would not drain. Two towels and two wash clothes looked like someone had wiped their car tires with them. The... More

The front desk staff was always very helpful, whether it was when I called to make my reservation, confirm it or upon check -in and check-out. The hotel is definately showing its age. The hallways are in need of a face-lift. The doorway we entered had a very badly cracked entry door, I would have been worried if we had... More

Well, we did not experience any of the bad reviews people are expressing here. First. We had spent 2 nights at Travelodge and decided to stay an additional night. We looked at about 12 similar priced hotels and wanted to stay here. Everything more expensive was booked for a Wednesday night. In comparison to similar priced hotels. This is our... More

Well, the room style was ugly. the hallways and lobby floors were not clean. the staff was rude. we asked for towels and we only got them after we left for the waterparks, we put a "do not disturb" sign on our door, they took it entered the room and then gave us our towels, and made the beds when... More

So we had stayed 25 miles south of the Dells to save $$$. On Monday, I decided I wanted to stay 2 more days but checked on prices at Dell hotels as I knew prices were half of weekend prices and found this one at the same rate I was paying for the one we were at. I had looked... More

This place looks decent on the internet but in life... its a totally different story. When I saw the building i told myself "maybe this wont be as bad as i thought" but i was WRONG! as i walked in the staff was nice and friendly but the hallways and rooms were ... disgusting!!! The building inside looks very old-it... More

Just spent the weekend in the Dells and stayed at New Concord Inn. There were a total of 7 in our group-2 adults and 5 girls ranging from ages 12-18. Here is my take on our stay: First, the rooms- We had a "mulit-room suite". The size of the room was great, we had 2 bathrooms, 2 mini fridges, 1... More

We stayed at NCI for 2 nights during June of 2012. We booked a special deal for $109 and got free tickets for Noah's Ark AND Chula Vista. The hotel although a little in need of updating, was very clean and quiet. The staff was very friendly and helpful. The 2 pools were also very clean and the water was... More