Beware! If you make a mistake using their internet reservation system, you lose. It rarely happens, but this time it did. I called the hotel, spoke to the manager - sorry, you screwed up, we win a prize. And it was too much trouble to see if they were sold out and actually might have lost money on my mistake....
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Dear Traveler,
We are sorry to hear about the difficulties you experienced in using our online reservation tool. Hilton sends two confirmation emails to the guest's provided email and if you would have contacted us before the booked arrival date we would have been more than happy to adjust your arrival date in accordance with posted policy. We encourage our...
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