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All 8 Hilo hotels »

Uncle Billy's Hilo Bay Hotel

2.0 of 5
87 Banyan Dr., Hilo, Island of Hawaii, HI 96720
Hotel amenities
Uncle Billy's Hilo Bay Hotel
Ranked #6 of 8 hotels in Hilo
2.5 of 5 stars 177 Reviews
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177 reviews from our community

What travellers say about this hotel
  • Continental breakfast(6)
  • Will NEVER stay(3)
  • English muffin(3)
Traveller rating
    12
    42
    44
    30
    49
Only show reviews for Family (28) | Couples (63) | Business (10)
Date Rating
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

Can not understand any of the positive reviews (unless they are by relatives of Uncle Billy). This is an old dirty, disgusting, poorly maintained hotel in a great location. It's the cheapest hotel in Hilo for a reason. Wife refused to stay for more than one night, due to serious grime in bathroom. Place is just old and run down... More

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Springfield, Oregon, United States
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2012

Uncle Billy's is a good place to stay if you are looking for a good value and a clean room. UB's has all the basic things you want in a hotel, and it is very affordable. There are quite a few food choices for dinner nearby (including an upscale japanese restaurant) and the store sells booze/ beer, candy, coffee, ice... More

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See 4 more reviews by Christine Ula L for Hilo
Prague, Czech Republic
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 7 May 2012
4
people found this review helpful

The only thing that I will remember about this place is being kicked-out of the breakfast room at 8:30 with my plate 1/2 full. Dont stay there, even if it is a good value for money, the location is great..... but you dont want to support business that should be long gone.

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
18 May 2012

Aloha Clovicek Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay Hotel. I sincerely apologize for your experience at breakfast; we always want our guests to enjoy their time with us and this situation was unacceptable. Although our continental breakfast runs from 6:30am-8:30am, our employee should not have asked you to leave; this worker... More

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Albuquerque
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

We stayed here for 3 nights while on the Hilo side. It was fine. Nothing fancy, nothing special......but it was safe and clean. Breakfast, meh. It is just a budget place for budget minded travelers who just sleep here. I would stay again.

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
18 May 2012

Aloha levelsix Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay. We’re not the fanciest hotel but we offer great amenities at a great rate for budget minded travelers. I’m pleased to hear that you enjoyed your stay with us; we always want all of our guests to enjoy their time us and if... More

Monkton, Maryland
Top Contributor
147 reviews 147 reviews
Reviews in 83 cities Reviews in 83 cities
257 helpful votes 257 helpful votes
3 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

We stayed here one night during a driving trip around the Big Island. The price was reasonable for Hawaii but the accommodations really need updating. The furniture is worn, the carpet stained and the bathroom, although relatively clean, needs to be gutted. The grounds were fairly attractive. I realize any ocean-side property will age quickly but this place looks like... More

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See 6 more reviews by Teramo48 for Hilo
Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
18 May 2012

Aloha Teramo48 Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay Hotel. I’m glad to hear that you did enjoy your stay for the most part, we do our best to ensure that our guests enjoy their time with us and if there’s ever anything we can do to improve your stay please let... More

Belton, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 13 April 2012
2
people found this review helpful

I'm pretty easy to please when it comes to budget traveling, but I'll never stay here again. There isn't enough parking, the birds outside the windows kept me up all night (I'm even a deep sleeper!), and the breakfast was abominable. Not worth the $.

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
18 May 2012

Aloha Ellen G Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay Hotel. I’m sorry to hear that you did not enjoy your stay with us, here at Uncle Billy’s we always do our best to ensure that our guests are comfortable and if there’s ever something that we can do to make your... More

Whitehorse, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

This is definitely budget accomodation - nothing fancy but a very convenient location, a complimentary breakfast of coffee, fruit, muffins and bread, free wireless access and parking (although we had to park across the street one night). It was safe enough. The birds were noisy but we closed the window and used the AC. It was fine for a place... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
18 May 2012

Aloha Gertie68 Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay. I’m pleased to hear that you enjoyed your stay with us; as you say, we’re not the fanciest hotel but we work hard to ensure that our guests enjoy their time with us. Hilo is a wonderful place to visit and if you’re... More

Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 April 2012

The hotel was just a place to sleep after a day's activity. The beds were comfortable and they gave us fresh towels everyday. The continental breakfast with fruit, muffins, bread and coffee was complementary so that was a little savings. The hotel has seen better days and could use some improvement but for the price of $75.00 plus taxes, one... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
18 May 2012

Aloha Cynthia K Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay. We’re not the fanciest hotel but if you’re traveling on a budget and are looking for a comfortable place to sleep and enjoy complimentary amenities such as continental breakfast and wifi then we certainly fit the bill. Once again thank you for... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

My second biggest complaint is for some reason every morning one could hear the whirring of giant washing machines. Seriously Uncle Billy's is 6am the best time to do the washing?! Why don't you do the washing in the afternoons and evenings when people are not sleeping?! The birds and the coqui frogs are not a problem, I find natural... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
18 May 2012

Aloha SkyTraveler808 Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay Hotel. I’m sorry to hear that you did not enjoy your stay with us, here at Uncle Billy’s we always try to do our best to ensure that our guests are comfortable and it appears that you did not enjoy your stay. Here... More

okanagan
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 23 March 2012
3
people found this review helpful

This hotel is by far our worst accomodation experience. The first room we were given had rumpled carpet and a cacophony of birds appeared in the courtyard at dusk. We asked for a room change which worked out fine initially. After we returned from a night out we were welcomed to a party on the balcony above where every adjective... More

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Aaron Whiting, Manager at Uncle Billy's Hilo Bay Hotel, responded to this review
18 May 2012

Aloha Bimble47 Mahalo (thank you) for your review and choosing to stay at Uncle Billy’s Hilo Bay Hotel. I’m sorry to hear that you did not enjoy your stay with us, here at Uncle Billy’s we always do our best to ensure that our guests are comfortable and it appears that we did fall short. I do apologize for the... More

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Additional Information about Uncle Billy's Hilo Bay Hotel

  • Uncle Billys Hilo Bay Hotel
Address: 87 Banyan Dr., Hilo, Island of Hawaii, HI 96720
Price range (per night):* S$122 - 152

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Uncle Billy's Hilo Bay Hotel
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