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JW Marriott Ihilani Resort and Spa

4.5 of 5
92-1001 Olani Street, Kapolei, Oahu, HI 96707
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JW Marriott Ihilani Resort and Spa
Ranked #3 of 3 hotels in Kapolei
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1,068 reviews from our community

Traveller rating
    566
    308
    98
    63
    33
See reviews for
Families
254
 
Couples
430
 
Solo
13
 
Business
69
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 NEW

Beautiful location, very worth the money spent. Absolutely great experience. Was a very relaxing end of the honeymoon. We didn't feel like going back home. We were starting the day with a lovely breakfast at the room at the veranda, than heading to the beach. Loved snorkelling there. By the end of the day the hotel pool was excellent with... More

Was this review helpful? Yes 1
Houston
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

I don’t have enough space in this review to express how much we enjoyed this resort. The moment we arrived in KoOlina we knew we were in paradise. It is quite different from the hustle and bustle of Honolulu, and much more of a resort atmosphere. As Platinum members, we were upgraded to top floor ocean view, and it was... More

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NJ
Top Contributor
55 reviews 55 reviews
45 hotel reviews
Reviews in 41 cities Reviews in 41 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

The hotel is wonderful, as it is on the west side of Oahu. The location is amazing, and the views breathtaking. The hotle is spotless, and the restaurants here are great. We ate twice at Azul, and Marco, and Roberto were great. Food was outstanding. The pool was nice, and the lunch staff was very friendly. However, the front desk... More

Was this review helpful? Yes 1
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

We stayed here for 5 nights in April and to our surprised was upgraded to an ocean front room. The staff was great - especially Jason at the front desk. We love the property ponds with the sharks, sting rays and fishes. We enjoyed going to the pool and the beach and ate at all their restaurants. I highly recommend... More

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 May 2013

Spent three days in Oahu before traveling on to Maui and stayed at this lovely resort. Ocean view room, beautiful and quiet. Concierge so very helpful with information for Pearl Harbor, Diamondhead, the North Shore and Waikiki. The lagoon area is beautiful, peaceful and plenty of comfortable chairs. Pool is big and beautiful as well. Pool bar staff are friendly... More

Was this review helpful? Yes 1
California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

We stayed at the JW Marriott on March 12 - 16, 2013. Beautiful hotel and beautiful location. We loved every minute of it. We had an awesome view from our balcony and saw the sunset every night. We leave our balcony doors open so we can hear the waves crashing at night and when we wake up. PROS: Hotel staff... More

Was this review helpful? Yes 1
Rolla, Missouri
Top Contributor
95 reviews 95 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 8 May 2013

We have loved this resort for so long and make a point of visiting at least every other year. This was our go to place for a relaxing and calm rest. The staff is wonderful; the resturants are terrific. I cannot tell you how dissapointed we are in the noise and crowd creep from the Disney resort. We are not... More

Was this review helpful? Yes 1
See 6 more reviews by Charmed1994 for Kapolei
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review
14 May 2013

Thank you for your review. We sincerely apologize for your disappointment. The JW Marriott Ihilani Resort & Spa is indeed a special place for sunsets as it is truly an outer island experience, which is part of what attracts many of our guests. We do offer quieter rooms on the sunset view of the hotel as you have mentioned. Thank... More

Indianapolis
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 8 May 2013

After spending a couple of days in Waikiki for a convention, my husband and I indulged in some private vacation time at this resort. We were greeted at the front desk by Art, who was professional and friendly. He gave us a room with a lovely view. Good start! We were happy with the room and the balcony. We also... More

Was this review helpful? Yes 1
See 3 more reviews by Kathleen Rene for Kapolei
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review
14 May 2013

Thank you for your review. As our guest at the JW Marriott Ihilani Resort & Spa, we were excited to hear that you wanted to quench your thirst for quiet luxury. Our staff enjoys personalizing your experience and getting to know you, we have passed down your praises. We appreciate your recommendation for others to experience the JW Marriott Ihilani.... More

San Diego, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

I was looking to change hotels and get away from the Waikiki crowds to relax for the second part of my vacation. I was quite pleased finding the JW on the Ko Olina Lagoons. The hotel is on par with Marriott standards but the property did seem a little dated (mostly the pool) by the fact that it sits next... More

Was this review helpful? Yes 1
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review
14 May 2013

Thank you for your review. We are honored that you have chosen the JW Marriott Ihilani Resort & Spa for a portion of your Hawaiian vacation. We were thrilled to hear that you enjoyed the location, marine life, and beautiful sunsets. For your next visit, we invite you to participate in our interactive Reef and Ray program that allows you... More

NC
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 May 2013

The location of the hotel is nice. There is lots to do and some good restaurants in the area, even in walking distance. The hotel registration staff was great, upgrading us to a beautiful sunset ocean view room. The room was smaller than expected, perhaps because of too much furniture. But it is well appointed and in nice shape. Bath... More

Was this review helpful? Yes 2
See 5 more reviews by NcGhiagirl for Kapolei
JW_Marriott_Ihilani, Manager at JW Marriott Ihilani Resort and Spa, responded to this review
14 May 2013

Thank you for your review. The KoOlina area is indeed a special place for sunsets as it is truly an outer island experience, which is part of what attracts many of our guests. Our pricing is comparable to similar properties in the area and we feel we provide good value given the location to activities and dining options. Thank you... More

Marriott's Ko Olina Beach Club
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Additional Information about JW Marriott Ihilani Resort and Spa

Also Known As:
Jw Marriott Ihilani Hotel Kapolei
Jw Marriott Ihilani Resort
Jw Marriott Ihilani Hotel
Jw Marriott Ihilani
Marriott Kapolei
Kapolei Marriott
Jw Marriott Oahu
Ihilani
Address: 92-1001 Olani Street, Kapolei, Oahu, HI 96707
Phone Number:
Region: United States > Hawaii > Oahu > Kapolei
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Kapolei
#2 Luxury Hotels in Kapolei
#3 On the Beach Hotels in Kapolei
#3 Family Hotels in Kapolei
Price range (per night): S$419 - 725
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The JW Marriott Ihilani Resort and Spa is an oceanfront hotel that overlooks one of four beach coves. AAA Four Diamond rating with spacious guest rooms and lanais located on the western shore of Oahu. Guests enjoy on the on-site spa, sumptuous dining options and the championship Ko Olina Golf Club. ... more   less 
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JW Marriott Ihilani Resort and Spa
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