we did not enjoy our stay at Hotel Diva. Grungy neighbourhood, small room that wasn't well maintained, tiny airport-size bathroom, bad shower, clogged drain, and to top it off, a completely wasted guy was lying outside of our door when we came back after dinner. When we called security, a hotel employee came to our door and explained that a... More

For san fran hotel prices, this was a good choice. Small hotel, but the rooms were decent size and clean. It had a nice modern feel. Staff was good. Location was prime. Centrally located. next to the BART system. Can be very loud in the early mornings with protestors.

Rooms to Streets are extremely noisy, even on the 6th floor. I woke up three times 2, 3.30am. People on the streets where loud, going the next party. I would recommend a room to the other side, not to Union Square. This morning, I am glad that I was already awake, a strike was going on for two hours from... More

I've stayed at a lot of hotels in San Francisco, but I've always chosen to go with brands I know, or that have reputations (Intercontinental mostly, but a couple times at the Ritz-Carlton and once at the Four Seasons). This hotel was perfectly serviceable. There's not a whole lot to it. Lights in the room were nicer than expected, as... More

We stayed for three nights with my son. We got it an affordable rate considering S.F. hotels had a high overall hotel occupancy. Geniunely friendly staff who some like Cristian, Sue, Bob, Emmanuelle, and the pleasant housekeeping lady went above and beyond to assist us. The food at the Mexican restuarant was one of the best In Room Dining meals... More

We stayed here as part of our honeymoon and we were delighted with the modern decor and friendly staff. The hotel has a Starbucks in the lobby and a Mexican resturant which looked lovely. We stayed for 2 nights and were not dissapointed. The location is great, only two blocks from Union Square so close to all the shops. There... More

Hotel Diva was the perfect choice for myself and my 2 daughters (18 and 22). We had the jr suite with a king size and Murphy bed. We loved the decor and amenities. We were able to get into our room before noon and they kept our bags until 7pm on our last day!! Immediately upon arriving, we realized we... More

This was my first experience with a "personality" hotel and I loved it! The hip vibe hit me the minute I walked through the door and it only got better once I arrived in my room. The decor was amazing. So stream line, fresh and modern. All the accommodations were in place to make you feel absolutely spoiled in your... More

Very disappointed with the hotel and the staff. The website makes it look much nicer than it actually is! We really wanted to go to an ice hockey game which we knew was going to be hard to get to. When we asked concierge for help he tod us that we would need to make some calls, sorry I thought... More