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Hotel Zetta San Francisco

4.0 of 5
55 Fifth Street, San Francisco, CA 94103 (Formerly Hotel Milano) (SoMa)
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Hotel Zetta San Francisco
Ranked #82 of 235 hotels in San Francisco
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29 reviews from our community

    Trip type
Traveller rating
    17
    2
    6
    3
    1
Date Rating
Plainview, NY
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

We loved, loved, loved this hotel! Very boutique-y feel, super trendy decor, terrific rooms and beds, huge TVs, nice big walk-in showers, lovely staff. We especially liked the "playroom" and the complimentary continental breakfast.Two minutes' walk to the BART station, right in the center of the best shopping, near great bars and restaurants. Two complaints: (1) As others have mentioned,... More

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Mexico City, Mexico
Contributor
20 reviews 20 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

My husband and i just stayed there for 4 nights. People were really nice and helpful. Rooms are spacious, everything is new. Love the art. And the location is perfect next to Westfield San Francisco Shopping Mall, Powell station with the BART that comes straight from the airport and every transportation system stops there! Perfect choice!

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See 12 more reviews by TatianaMR for San Francisco
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
15 May 2013

Dear TatianaMR Thank you for your kind comments – We love and are proud of the art that we are featuring at Hotel Zetta , make sure to follow us on facebook and check our story book with all the details of our unique pieces. Please let us know next time your travels being you back to the city and... More

Los Angeles
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

Went to this hotel about 2.5 month ago during it's soft opening. So it's hard to really get the full vibe of the place but there were a lot of good things experienced. The overall aesthetic was clean, and interesting design driven materials used throughout. The lobby and lobby bar aren't that big, more like a cozy boutique. So if... More

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
13 May 2013

Dear trosubkis, Thank you for being an early adopter of Hotel Zetta and for taking the time to share your experience. We are indeed ideally located whether you are in San Francisco for business, pleasure or for a convention. Everything is pretty much within walking distance. A lot has changed over the last couple of months and we have just... More

new zealand
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 May 2013

Right by Powell BART and the Westfield Mall. Loft style rooms. The rooms with a door to the adjacent room can let some noise spill through. Great staff and facilities. Good beds and pillows. Recommend.

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
13 May 2013

Dear notagain9 Thank you for your kind comments and recommendation! I hope that you had an opportunity to do some shopping next door at the Westfield Mall. We hope to see you soon. Benjamin Duverge General Manager More

Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 April 2013

We arrived at the the hotel today and although our arrival was after four pm our 'delux room' was not ready as previous guests had a late check out! We had recently arrived from a long flight and were extremely disappointed to hear our room was not ready despite our late check in. Our room was nice but weighing scales... More

Was this review helpful? Yes 2
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
29 April 2013

Dear Melrose123, Thank you for your feedback, we are glad that you had a chance to experience our new hotel, we have been experiencing some slight delays with our permanent our Food & Beverage operations but we are getting really close to open our lobby bar. I understand from my team that we were able address your concerns during your... More

Cologne, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2013

We were aware of the fact that this new hotel wasn't finished yet and still being renovated. A so called soft opening. We stayed here last week with our two daughters for 5 nights and loved it! Our girls always wanted to go to the 'game' area. We liked the complimentary wine hour they offered and the coffee and sweets... More

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
29 April 2013

Dear niekepiek I am very excited that you and your two daughters enjoyed their stay, as you mentioned we are still working on adding some very cool features to the hotel and I cannot wait to welcome you back so that we can provide you with the full Zetta experience. The restaurant scheduled to open this summer is going to... More

Beijing
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 14 April 2013

hotel is located on 5th and 55st. part on the MAll. which give it great location to eat at any time or shop. hotel was just open and service is still catching up. i heated that room clean wake me up early in morning for cleaning. Room was superior. white very clean. bath rooms were super nice. room was very... More

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
29 April 2013

Dear q8engrchina Thank you for the review, I hope that you had a chance to enjoy some of the unique feature of our hotel, such as the Plinko wall and the shuffle board on the second floor, it makes us very unique. Please do not hesitate to personally reach out next time you are visiting and I will point out... More

Sacramento, CA
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 12 April 2013

Thank you so much Hotel Zetta for making my business trip feel more like a vacation! From the minute that Dio the doorman opens the door, you are well taken care of by the very attentive staff. Check in was a breeze! I was hungry when I checked in and the gentlemen at the front desk suggested a really neat... More

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
29 April 2013

Dear nstrazz, Wow, what a great review, thank you for sharing with the world, it is appreciated. We do have indeed a very modern and cool design and we are very well located for business and/or pleasure. I cannot wait to welcome you back with your family. We are working on adding some pretty cool video game stations on our... More

Portland, Oregon
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 11 April 2013

Stayed here 2 nights for work. I like to stay somewhere new each time I visit SF. Found Hotel Zetta & took a chance. All these reviews that say "brand new!" confuse me. It has a very definite feel of "recently remodeled". To me, it felt like a W Hotel I would've stayed at 5 years ago. Trying to be... More

Was this review helpful? Yes 1
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
13 May 2013

Dear Travel222Much, Thank you for giving us a chance, I am disappointed that we did not live up to your expectations, I am however glad that the team was able accommodate you with a new room. While we have had some challenges in the first months of operation, the team at hotel Zetta is committed to provide a clean, safe,... More

Hawaii
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 April 2013

Stayed here during spring break with the family of 4. A bit more trendy than I like, but the wife thought it was very nice. First it's basically a brand new hotel that has been made over from the old Hotel Milano (I think). Once you get off of 5th street there's a chic bar and lobby area. Check in... More

Was this review helpful? Yes
See 2 more reviews by Travlholic for San Francisco
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review
10 April 2013

Dear Travlholic Thank you for taking the time to leave us some positive and valuable feedback on Trip Advisor, I am glad that your family enjoyed the room and our team and I hope that your kids had a chance to use our Plinko wall, kids love it! The Hotel Zetta team is looking forward to welcoming you and your... More

 
 
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Additional Information about Hotel Zetta San Francisco

Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco
Address: 55 Fifth Street, San Francisco, CA 94103 (Formerly Hotel Milano)
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Luxury Hotels in San Francisco
#66 Business Hotels in San Francisco
#80 Family Hotels in San Francisco
Price range (per night): S$310 - 680
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 
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Hotel Zetta San Francisco
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