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Chancellor Hotel on Union Square

3.0 of 5
433 Powell Street, San Francisco, CA 94102 (Downtown)
Hotel amenities
Chancellor Hotel on Union Square
Ranked #10 of 235 hotels in San Francisco
GreenLeadersSilver level
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2,828 reviews from our community

Traveller rating
    1,616
    978
    176
    40
    18
See reviews for
Families
260
 
Couples
1384
 
Solo
183
 
Business
236
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cincinnati, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

My daughter and I recently spent four days at the Chancellor and had an amazing time. We requested a twin room on a higher floor to avoid the noise other guests have mentioned. Unfortunately, the room was not as cool as I preferred and I worried that, since the hotel was sold out, I would be stuck; however, the girl... More

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Wake Forest, North Carolina, United States
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I'll start with the best features of this hotel. The location is excellent and I loved the pillow options. The rooms are very nice considering the age of the hotel. I particularly liked the decor. I believe it is a good value for the location. Keep in mind there is no air conditioning, so we were forced to sleep with... More

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See 12 more reviews by Standing_Tall for San Francisco
Cincinnati, Ohio, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

We were given complimentary champagne! Also, apples,cookies, tea & coffee free round the clock. The cable car stops right outside the door & other transit is quite close. Rooms are ample with a big closet and calming green decor. The pillow menu is another nice touch. A great choice...charming!

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Antwerp, Belgium
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Chancellor hotel is a rather small charming hotel near Union Square. The location is very central and convenient We were pleased with our cosy, clean rooms. Beds are of good quality but only queen size is available and the singles are very narrow. Rooms have all comfort but are rather small. The hotel has it own parking facility nearby, which... More

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See 2 more reviews by Rose L for San Francisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013 NEW

I stayed at the Chancellor for 10 nights when I was in San Fran for work. Situated opposite union square I couldn't have asked for a better location. Cable car stop outside the front of the hotel was an added bonus as well. Staff were friendly and the cleaners fantastic. Came back to a spotless room every night. People have... More

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Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 15 May 2013 NEW

This hotel has bags of character and in an excellent location being handy to transport and the shops/restaurants in the Union Square area. Staff are friendly and helpful and room prices are reasonable for this location. We upgraded to a suite on the 14th floor, good size, quiet and comfortable and spotlessly clean. If we're ever back in San Francisco... More

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London
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

To kick off our honeymoon, my husband and I chose the Chancellor because of its central location and reasonable price in comparison with other places in San Francisco. We arrived, got speedily checked in and allocated a nice room on the 15th floor. Great views plus a bottle of sparkling wine and chocs as we were honeymooning. The room was... More

Was this review helpful? Yes 1
Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

This was my third trip to San Francisco and I must say I thoroughly enjoyed my stay at the chancellor hotel. I have stayed at 5 star hotels in San Francisco however the service and atmosphere of this hotel was a much more genuine experience. The location is perfect and in a safe area. There are many restaurants and bars... More

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review
14 May 2013

Thank you very much. Your comments really mean a lot to us. While we do not try to be a 5 star hotel in terms of luxury, decor and all the things that physically make a hotel 5 stars, we do try to provide 5 star service. Thanks again and come back soon! Wes More

s.wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 14 May 2013 via mobile

Stayed here in march the first hotel in our mini world tour. Firstly the location is excellent right by union square however that does mean noise. We were on 8th floor at front of hotel almost overlooking union square. A number of people have said its right by the BART station however it is a good 150 yards uphill so... More

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review
14 May 2013

Quirky and comfortable...That is the Chancellor Hotel! I don't know how the misunderstanding with our location relative to the BART station occurred, but we are definitely not right next to it. We are actually a lot more than 150 yards - 4 1/2 blocks Our bathrooms are our weakness. They are small, plain and basic. We are in the process... More

Paris, Ile-de-France, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

The Chancellor Hotel is a stylish pad, with great location and boast top accommodations. And while these are really great reasons to stay at the hotel, it's not the reason anyone should stay here. You see, the reals reason is for the great service and commitment to go above and beyond for a guest that hasn't even checked in yet.... More

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review
14 May 2013

Thank you for the praise. For other folks reading this: I am very proud of Tina and Carla for going above and beyond. We encourage that at the Chancellor, but if we don't think of something to make your stay better or help you with a need, do not hesitate to ask us - or me personally. We want to... More

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Additional Information about Chancellor Hotel on Union Square

Also Known As:
Chancellor Hotel San Francisco
Address: 433 Powell Street, San Francisco, CA 94102
Region: United States > California > San Francisco > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service
Hotel Style:
#6 Family Hotels in San Francisco
#9 Onsen Hotels in San Francisco
#13 Business Hotels in San Francisco
#39 Romantic Hotels in San Francisco
Price range (per night): S$251 - 359
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the door step. Experience the best service and thoughtfull amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. ... more   less 
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