This hotel surpasses the large chains in terms of ensuring the clientele is comfortable and at home. As others have mentioned, the staff is friendly and goes out of their way to make sure your stay is pleasant. The rooms are quiet, clean and nicely decorated. The beds are comfortable and everything (e.g. in-room safe, remote control, lights, phones, etc)... More

We loved our two-night stay here! The staff was friendly and really helpful in answering a myriad of questions we had about restaurants, cable car, etc. Our room was large, nicely decorated, VERY clean, bathroom was the same. We found the location to be great - we walked a half a block to get on the Powell and Hyde cable... More

The Orchard had clean, comfortable, well insulated rooms, efficient friendly staff, a well apportioned restaurant, and useful services like free wireless Internet, which made it a great choice when we couldn't find rooms closer to the convention center last week. We ended up only a 10 minute walk away in a comfortable and friendly place. Only negatives were that the... More

This was our penultimate hotel after spending 5 weeks travelling in USA. It was the best! Great location in city with shops and restaurants close by. If China Town is your thing the location couldnt be better. We felt the hotel breakfast was expensive and decided to eat out which wasnt a problem as there are scores of breakfast places... More

This hotel benefits from a great location right in the heart of San Francisco, within easy walking distance of all major attractions. There are also a wide range of restaurants within walking distance, so if the hotel breakfast seems a bit expensive, there are many other options nearby. Rooms are spacious and clean, the bed is comfortable and the free... More

We were very pleased with our stay here. The staff were very friendly and helpful, and the location was excellent. The room was very nice and kept in great condition by the housekeeping staff. The internet service was great and the air conditioning was really quiet and very effective. We would definitely stay here again.

Great hotel - the location is very good - Bush street & Powell, close to chinatown and union square. The staff is very kind and the rooms are clean and well. The bed is so comfcomfortable we almost couldn't wake up in the morning. The breakfast is quite expensive but it's very good. The only problem was the high price... More

We were super pleased with the stay. Location was awesome - downtown a block from Union Square right on a trolley line that takes you straight up to north beach/the piers. It made a great central spot to get around and see lots of things, room was immaculate and the price was great for the city. What set this place... More

Right off the bat the staff at the Orchard Hotel made us feels welcome. The doorman always had a friendly sincere greeting and the front office staff were efficient and helpful in a relaxed style. The hotel is, as are many hotels in San Francisco, in a historic building but the rooms were tasteful, clean and comfy with spacious bathrooms.... More