Stayed here for 4 days during a work conference. On arrival I had some problems checking in which caused a delay and need not have happened, for this reason only I cannot give a 5/5 rating.
Location of the hotel is great, my room was very spacious providing plenty of room to relax during the brief rest bites of the...
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Dear Kleaneasy:
I’m happy to hear you had a chance to relax in our spacious rooms, however, I am disappointed you had a troublesome check-in during your recent stay at Hotel Vitale. Our Front Desk does everything possible to ensure a swift and refreshing check-in process, however I apologize that this is not what you experienced.
In the future, please...
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Went on a romantic getaway and stayed at Vitale. We had fun and enjoyed the spa and all the local sights. The hotel was relaxing and the service was perfect.
Dear Jstigs:
Hotel Vitale is the perfect place to plan a romantic getaway, and we’re so glad you enjoyed your stay. The spa is a wonderful place to relax, and I hope you had the opportunity to enjoy ourunique bathing ritual – a true urban retreat. We look forward to hosting you for many other special occasions to come.
Warm...
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Booked this hotel on the recommendation of a friend in the US. Recommendation was spot on.
We really enjoyed the hotel, the room was a waterfront king and was a great size and wonderful view. The room itself really was well equipped with everything you could need apart from one small detail - I'd love to be able to make...
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Dear Sydneytravelbug71:
Thank you for taking the time to write such a humbling review—we are overjoyed that you had a wonderful time in San Francisco. Our concierge department is extremely knowledgeable with local restaurants, astray from the typical tourist attractions. I apologize for the inconvenience of coffee and tea, and appreciate you sharing this recommendation. It is through this feedback...
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I recently had the opportunity to stay at the Hotel Vitale. I can't say enough good things about this wonderful hotel in a fantastic location. It is across the street from the Ferry Building. You can enjoy the farmer's market, grab a ferry to Sausalto, even walk to Pier 39. The service at the hotel is fantastic, the rooms beauitiful,...
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Dear Tahoek:
It is such a pleasure to hear that you had a wonderful stay at Hotel Vitale. Our staff takes great pride in keeping a service standard high above our guests’ expectations, and they will be pleased to hear this feedback. During your next trip to San Francisco, we would be happy to welcome you back, and ensure that...
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The Vitale is a great location for vacation and business alike, as it's across the street from the Ferry building and easily walkable to downtown offices. There are also numerous good restaurants nearby, and it's only a 15 minute walk to Union Square.
What I didn't like about the hotel is that the quality of the furniture and fixtures are...
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Dear cillierabit:
Hotel Vitale’s central location – situated right on the Embarcadero, just steps from the Ferry Building—is one of our favorite highlights, and we’re pleased that you were able to take advantage of this luxury. We are fortunate to have well appointed rooms that offer a variety of both bay and city views, however I apologize if these rooms...
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We stayed here on my first trip to San Francisco. My aunt who had been several times over always stayed at the four seasons and wanted to stay there but we were going for a wedding being held at the Hotel Vitale, so we decided to try it because it was so convenient. We are glad we did. Since it...
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Dear meagan1223:
We are so pleased to hear that you enjoyed the comfortable accommodations and spectacular views of Hotel Vitale, and the handcrafted food of our Americano chefs. Our experienced concierge team is wonderfully accommodating, and I am thrilled to learn they were able to help your brother out during a stressful situation. Each one of our team members is...
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Our first trip to San Francisco was a total joy. We were upgraded to a beautiful corner room with double aspects windows over looking the Embercardero, Ferry Building and Bridge of Sighs. The room was really beautiful. Matthew at front desk was especially helpful and arranged for champagne to be delivered to our room (honeymoon trip).
Fantastic location in a...
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My wife and I travel quite a bit...less now that we have a 1 year old than we used to, but we still usually travel for pleasure once every 3 months. Hotel Vitale ranks up there with some of the nicer places we've stayed and it was made even more enjoyable by the fantastic location. Right off the Embarcaderro on...
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Dear WardTrips:
I am ecstatic to hear that you had such a lovely time at Hotel Vitale. The location is truly a magical place and I am thrilled that you were able to take advantage of some of the best restaurants and happenings in San Francisco. Next time you join us, we would be happy to host you in Americano,...
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The location of this hotel is really excellent - particularly if, like us, you have just come off a cruise ship, since it is about 15-20 mins walk from the cruise terminal. It is walking distance from most of the city centre attractions - literally just across the road from the deeply trendy and 'foody' friendly ferry terminal. The hotel...
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Dear Fiona605:
Thank you for sharing your Hotel Vitale experience with us – we are pleased to hear you had such a wonderful time. Although we are located in a wonderful location, I do believe our team, like Edwin and our Americano servers, truly give guests the experience they deserve. We are very fortunate to have them!
I’m glad you...
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Hotel Vitale is located in the Embarcadero area, which is a great location for catching the BART, cable cars, and catching a ferry. There are some very good restaurants near by, and MOMA art museum is a short walk. We enjoyed being close to the Ferry Building where there are shops, eateries, and on Saturday there is the open market....
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Dear PortlandLuv2Travel:
I appreciate you taking the time to share your Hotel Vitale experience with us, and am disappointed to hear that your stay was interrupted by neighboring guests. The comfort of our patrons is a top priority, and I apologize that this was compromised. If this should ever happen again during your stay with us, please feel free to...
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