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Hotel Tomo, a Joie de Vivre hotel

3.0 of 5
1800 Sutter Street, San Francisco, CA 94115
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Hotel Tomo, a Joie de Vivre hotel
Ranked #44 of 235 hotels in San Francisco
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591 reviews from our community

Traveller rating
    209
    276
    74
    24
    8
See reviews for
Families
135
 
Couples
191
 
Solo
45
 
Business
67
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bethesda, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW

With its "anime" cartoon decor, the Tomo is a change from standard hotel fare; and at the same time, everything was well-done. Comfortable bed, good service, nice and clean. It's a fun place to stay, and with one Muni line passing the front door and others just a few blocks away, getting around from here is very convenient. We had... More

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Review collected in partnership with this hotel

San Diego, California
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

I LOVE Japanese "Artoyz", and btw I love the concept of the hotel. I also like the Hotel lobby, and the wallpaper of the room. BUT, the concept has not been pushed further, sadly. The rest of the room is clean but classic, while adding some toyz/anime concept in the bathroom or so would have been easy. Anyway the Hotel... More

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Barcelona, Spain
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I stayed here for 9 days in March and found this hotel to be delightful. Service was friendly and efficient and the location in JapanTown was a bonus -only a short bus ride from downtown San Francisco and with dozens of Japanese restaurants at your doorstep. The room was large and well-appointed with a fridge and view, comfortable beds and... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
20 May 2013

Thank you for a great review! We are happy to hear how much you enjoyed your stay. We apologize if Cafe Mum's was not to your liking. We hope that you'll join us again whenever you visit the Japan Town area next, and we look forward to your return! More

Santa Clara, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2013

the staff were hella cool an very nice an helpful luved it cant wait to go an stay there!!! my room had a kill view kill movies bed was confy just had a great vibe just wished u can open the window a pit more other than that I shall return!!

Was this review helpful? Yes 2

Review collected in partnership with this hotel

HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for an outstanding review! We are elated to hear how much you enjoyed your stay, and we sincerely appreciate your feedback. We hope that you'll join us again soon, and we look forward to your return to San Francisco! More

Elk Grove, California
1 review
5 of 5 stars Reviewed 15 May 2013

Found this hotel in the last minute and it was awesome for the price!! The hotel was nice and clean and the people were nice. It's cool that it's right next to Japan Town. I would definitely stay here again.

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Review collected in partnership with this hotel

HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a fantastic review! We are thrilled to hear how much you enjoyed your stay. We hope that you'll join us again soon, and we look forward to your next visit to Japan Town! More

South Lake Tahoe, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013

Funky and bright Japanese decor really gives Hotel Tomo character. Bed and pillows were very comfortable and firm. I could not stop staring at the interesting mural on the accent wall and thought the window seat was an excellent touch. The room had the standard amenities: refrigerator, free wifi, Kureg coffee maker iPod dock on an alarm clock, iron, ironing... More

Was this review helpful? Yes 1
See 2 more reviews by Brandon L for San Francisco
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for your review! We sincerely apologize if we were unable to live up to your expectations. We will surely address the service issues you had with our team! We are pleased to hear however that it did not disrupt a pleasant stay too much. We hope that you'll join us again soon, and we look forward to your... More

Centennial, Colorado
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 May 2013

The good: So, I wanted something that spoke to the eclectic nature of San Fran for me and my teens weekend trip to San Fran. I must have poured thru countless hotel reviews online and settled on this one. I was not disappointed. The neighborhood (as other reviewers noted) does feel safer than other areas of San Fran. Its far... More

Was this review helpful? Yes 1
See 5 more reviews by AprilJinCO for San Francisco
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback, and your attention to detail! We apologize if the parking fee was not to your liking. Being in a busy city like San Francisco parking fees can get very pricey. We hope that you'll join us... More

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 May 2013

The Hotel Tomo is a great value for families. We've stayed here previously and we will be back. Rooms are good sized with a small desk, refrigerator and flat screen television. We had two queen sized beds in our room. With more than two people in the room, the extra pillow and blanket in the closet was appreciated (both were... More

Was this review helpful? Yes 2
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for you review! We are so thrilled to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your feedback and attention to detail! We hope that you'll join us again soon, and we look forward to your return to the Hotel Tomo! More

Tournefeuille, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

Large room with good facilities. The staff is very proactive and help us to discover the city efficiently,\As french tourist, we were very fond of the Japanese districts, Very nice Japanese restaurants all around the hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for an excellent review! We are elated to hear how much you enjoyed your stay. We are honored to know that you chose us as a place of comfort so far from you. We hope that you'll join us again upon your next visit to the states, and we look forward to your return! More

Santa Barbara, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 April 2013

The Hotel staff is so friendly. It is a really nice, clean property in a great location. We were very impressed and will definitely stay again. We arrived late, they helped us right in. When my son admired a movie playing on the lobby tv, they offered to let him borrow it for the room. The bathroom was a little... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review
30 April 2013

Thank you for a fantastic review! We are so pleased to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback. We love hearing that we could make your son so happy with the movie too! We hope that you'll join us again soon, and we look forward to your... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very friendly(5)
  • Fillmore street(4)
  • Bus line(3)
  • Very nice(3)

Additional Information about Hotel Tomo, a Joie de Vivre hotel

Address: 1800 Sutter Street, San Francisco, CA 94115
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#34 Family Hotels in San Francisco
#70 Business Hotels in San Francisco
Price range (per night): S$211 - 446
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo

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Hotel Tomo, a Joie de Vivre hotel
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