Friendly staff and easy check-in. Parking was very expensive - after taxes, the valet parking cost $54/day. Self-parking would have been slightly cheaper - by about $5 I think. Good location - easy to walk to my meetings. Wi-fi was included with the room - though the desk chair was way too low to be able to work comfortably with... More

Overall great hotel. We considered this hotel because of its location in Union Square, which area itself has a lot to offer for tourists, accessible to almost everything - malls, cable cars, chinatown, stores, etc. Walking distance to public transport, the Muni and BART so getting to other parts of SF is no big problem. Staff are nice, room is... More

The Grand Hyatt offers sensational value for money. The location is superb and most of the highlights are a hop and a skip away. We've stayed at other hotels around Union Square and this is the quietest and also the most modern. Beds are really comfortable, my only recommendation is if you are a light sleeper, request for a room... More

I would like to preface this trip report by saying The Grand Hyatt San Francisco is one of the best hotels I have stayrd at in regards to recognition for Hyatt Gold Passport Diamond members. Properties such as the GHSF make me happy that I have chosen to be loyal to Hyatt. -------------------------------------------------------------------------------- Just completed a stay at the Grand... More

The hotel's location is central and makes it very accessible to explore downtown San Francisco. We spent 4 nights here and were very impressed by the cleanliness of the rooms as well as the modern feel. Breakfast buffet is great - however, the service on the other hand was a little bias towards older guests and did not tend to... More

This is a modern high-rise high-quality hotel. Location is excellent being right off Union Square and central to a lot of what San Francisco has to offer. Reception, concierge and restaurant staff were all polite and friendly. The rooms are recently refurbished and I had a bayview room on the 29th Floor. Great to open the electronically-operated blind in the... More

Centrally located in Union Square. Very accessible by cab or bart (metro). The lobby is under refurbishment, there is just a small area for guest reception. The room was ok, clean and with a beautiful view over downtown San Francisco. The thing I did not appreciate was wi-fi connection. It was not for free (10 dollars/day) and overall slow and... More

I tend to avoid the big chain hotels as too impersonal, too cardboard-y, and too predictable. But I go to SF regularly for work and have to follow the rates my corporate site gives (the same room in SF can vary $400-500/night depending on what is going on in town that week). That led me to the Hyatt, which has... More

Hi there -- Would love some tripadvisor feedback. I'm staying there over memorial day weekend and booked a package that supposedly includes a few things, including breakfast -- however every time I call I get a different answer about what is included or not in the breakfast, what type of room I'm getting, and the last two times I was... More