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Grand Hyatt San Francisco

4.0 of 5
345 Stockton Street, San Francisco, CA 94108
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Grand Hyatt San Francisco
Ranked #38 of 235 hotels in San Francisco
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1,467 reviews from our community

Traveller rating
    554
    601
    220
    57
    35
See reviews for
Families
258
 
Couples
477
 
Solo
99
 
Business
350
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sao Paulo, SP
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

The best loction and nice rooms size. Just one block of union square! The staff are very helpful. The concierge help me to book all restaurants and activities. Very easy to checked in and checked out.

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A TripAdvisor Member
5 of 5 stars Reviewed 21 May 2013 NEW

The Grand Hyatt is in an excellent position next to Union Sq and next to public transport connections. The food is fantastic and it has a good bar to have a drink in either before going out in the evening or to finish the day off. The staff at the Grand Hyatt and rweally helped us out when we needed... More

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Review collected in partnership with Virgin Holidays

Morro Bay, California
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Lovely Hotel and great stay. We went to celebrate my daughters high school graduation. Everything was absolutely perfect. The room was beautiful, clean and very quiet considering the hotel was fully booked. The beds were amazing, like sleeping on a cloud! Steve got us checked in and he was great. Lyle helped us on several occasions and he was so... More

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Apex, North Carolina
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

This is a nice very modern hotel. You do need to watch where you stay at in San Francisco and this hotel is in a good location. If you are in the city for pleasure this hotel is right around the corner from the where Union Square. This is where the Double Decker bus tours pick up from. It is... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review
20 May 2013

Dear purplepassion15, Thank you for your review! We are delighted you found our location ideal and convenient to many shopping and sightseeing in San Francisco! I am particularly happy to hear our staff was able to offer quick and efficient service. Your recommendation is our biggest compliment. Please come back and see us again soon! Warm regards, Tiffany More

Mississauga, Canada
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Me and my then-girlfriend stayed at the Grand Hyatt in the beginning of May. I called the hotel a few days before our arrival and informed them that I plan on proposing to my girlfriend in the room as soon as we got our room and requested to have a bottle of champagne and some chocolate dipped strawberries in the... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review
20 May 2013

Dear pudgee, Congratulations on your marriage proposal! We are pleased to hear our staffs were able to make this moment extra special and thank you for letting us to be part of your memorable experience. We look forward to welcoming you and your fiancee to come back and celebrate many more special occasions with us! Cheers! Tiffany More

Zurich, Switzerland
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW via mobile

I stayed at Grand Hyatt for a last night before departing back home. In a nut shell: You get what you can expect, and even a little more. Very friendly reception, modern & recently renovated rooms and a good view if you ask for a higher floor. I really would like to highlight the recently renovated rooms, the are quite... More

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See 7 more reviews by tg81 for San Francisco
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review
17 May 2013

Dear tg81, Thank you so much for the review. We are delighted you enjoyed the beautiful view and the redesigned guestrooms. Please come back and see us again! Hopefully you will be able to stay longer on your next visit! Best regards, Tiffany More

Coconut Creek, Florida, United States
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

Booked this as part of a package for a weeklong vacation. Had a bay view and it was great! Could see Alcatraz and the Bay....very nice. Room was a good size (king bed) and plenty of room. Entire staff was friendly and did a great job as well! Only real critique (and this is being picky) is the room could... More

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See 4 more reviews by Jeff E for San Francisco
Phoenix, Arizona
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013

I couldn't have been happier with my stay at the Hyatt. It underwent a complete face lift in the last year and they did a great job. Cool and hip but totally comfortable. Rates are in line with most hotels in the area. Room was great with multilayer window treatments that you can control bedside. Fabulous bathroom mirror and lighting.... More

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See 5 more reviews by bmwbarbee for San Francisco
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review
15 May 2013

Dear bmwbarbee, Wow! Thank you so much for the 5-star review! We are thrilled you had such a great experience with us. It is always great to hear compliments on our transformation. Sounds like you had a fun time enjoying the live music and food at OneUP! Thank you again for staying with us, we look forward to welcoming you... More

Zurich, Switzerland
Top Contributor
89 reviews 89 reviews
30 hotel reviews
Reviews in 46 cities Reviews in 46 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 14 May 2013

The location is excellent, close to main shopping, Chinatown etc. Great views from the rooms. Not easy access by car - parking in front almost impossible, assisted parking around the block for 36 USD per 24 hours. Front desk staff very friendly and efficient. Design of property very poor - who would use rough granite in the hallways which creates... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your compliments on our staffs and great to hear you enjoyed the convenient location. Our redesigned guestrooms have been receiving a lot positive reviews and we feel that we have a great product. However, that is not your experience and for that, we are truly sorry. We hope this single incident will not deter... More

Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013 via mobile

This hotel is located right next to Union Square Park. A great spot for locals and tourists alike. You can enjoy a coffee or wine/beer with equal enjoyment. You are in the center of SF shopping. As for the hotel, I do not believe you could find a nicer room for the money in this city. Unbelievable for the price.... More

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See 5 more reviews by Davidjta for San Francisco
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review
14 May 2013

Dear Valued Guest, Wow! Thank you so much for the 5-star review! Sounds like you had a fantastic time in San Francisco and enjoyed the ideal location of our hotel! We are very pleased to hear your compliments on our renovated guestrooms! Please come back and see us again soon! Best regards, Tiffany More

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Hotel Summarization (Beta)

What travellers say

  • Union square(158)
  • Cable car(41)
  • Very nice(35)
  • Great view(32)
  • Top floor(26)
  • Great location(12)
  • Would definitely stay(10)
  • Friendly and helpful(9)
  • Front desk staff(8)
  • Flat screen TV(6)

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Luxury Hotels in San Francisco
#16 Onsen Hotels in San Francisco
#21 Business Hotels in San Francisco
#37 Family Hotels in San Francisco
Price range (per night): S$279 - 568
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
Grand Hyatt San Francisco Hotel
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt

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