Room was very small.......view of a wall. Bathroom clean but poor lighting at vanity. Carpet stained...........only one luggage rack for 2 guests........no top sheet on bed (unique)..........no stationery

This hotel used to be a lovely and enjoyable place to spend a couple of days while visiting the shops on Union Square, but not any more! The staff and management now cater to conventions and corporate account holders, relying on the steady income this sort of clientele provides. If you are an individual traveler, looking for a luxury hotel,... More

Great Union Square location. The service in this hotel was second-to-none. Unfortunately, underneath an inviting down duvet was a very lumpy, hard mattress. And within the nicely appointed bathroom, there was a sink that hardly drained at all (it only took 45 seconds for the entire bowl to fill up with water with the drain OPEN). Like many older hotels,... More

We just stayed at this hotel for 4 nights. The staff at the hotel were so friendly and accommodating. They gave us great recommendations for things to do all over the city. The location of the hotel is excellent, close to shopping, restaraunts, and attractions. Great place to stay in SF!

Just completed a three night stay at this very nice property. As a Leading Hotel of The World Leader's Club Member I was award extra amenities which made the stay very nice and a good value...lovely high floor room with good view of Union Sq, breakfast credit, internet etc. With these amenities the hotel is a good value and a... More

This hotel is literally that & more. My boyfriend and I stayed there this past week and absolutely loved everything from Taj from the beginning we walked into that door to the day we left. Rooms were beyond clean it's a bit pricey but regardless of the price it's an amazing hotel and you will love every second of your... More

We stayed at the Taj on our last night in San Francisco and it was a near perfect stay but a couple of small things stop me from giving it full marks. Check in was friendly and again thanks to AMEX FHR we got an upgrade to a slightly better room. Whilst the member of staff checking us in was... More

I have stayed at this hotel for years averaging at least 4 stays a year. The location is superb, the rooms very comfortable, the bathrooms great but most of all the front desk staff is always warm, helpful, efficient and accommodating. This is the best hotel in San Francisco for intimate luxury accommodations and professional staff. The restaurant and bar... More

Never stayed here before - but this hotel appropriately scales itself around a lot of "not nice" building facades - including the Hyatt across the street. You almost miss the Taj entrance if you blink. But everything inside is appropriately scaled to maintain the kind of intimacy that allows your mind to escape the visual noise outside. I was in... More