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All 239 San Francisco hotels »

The Fairmont San Francisco

4.0 of 5
950 Mason Street, San Francisco, CA 94108
Hotel amenities
The Fairmont San Francisco
Ranked #42 of 239 hotels in San Francisco
4.0 of 5 stars 1036 Reviews
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1,036 reviews from our community

What travellers say about this hotel
  • Nob hill(59)
  • Cable car(48)
  • Tonga room(39)
  • Union square(32)
  • Great view(18)
  • Main building(13)
  • Very good(12)
  • Laurel Court(11)
  • Golden gate bridge(9)
  • Friendly and helpful(7)
Traveller rating
    501
    315
    125
    66
    29
Only show reviews for Family (125) | Couples (423) | Business (239)
Date Rating
Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

I had expectations upon arriving to this hotel to be greeted with high quality service. We arrived around 1pm to check in and only one of the two rooms were ready. No problem, we said. We just kept our bags in the room that was available and went on to lunch. The woman at the counter was very nice and... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
24 May 2012

Dear Guest, Thank you for taking the time to review your recent stay at the hotel. Candid guest feedback is a great way for us to learn and improve as a hotel. I apologize for the issues you experienced with your check in process. Sending you to an already occupied room was a huge error, and for that I apologize.... More

Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 22 May 2012 via mobile

We spent one night at the Fairmont prior to embarking on our cruise to Alaska. My previous experience in a San Franciso hotel was in a room about the size of a walk-in closet. For this stay we had a very nice room with space to move around, a large bathroom and closet. The bed was very comfortable and the... More

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Seattle, Washington
1 review
5 of 5 stars Reviewed 21 May 2012

went to the fairmont this past weekend with my boyfriend and let me tell you! AMAZING! First off they complimentary upgraded us to a tower suite which was awesome. Our room over looked the roof garden, it was so romantic and wonderful! The room alone made out trip. Not only was the room amazing the staff was incredible too, they... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
23 May 2012

Dear Guest, Thank you very much for your exceedingly kind words about your stay. It sounds like from start to finish your experience was fantastic. We aim to turn moments into memories for our guests and it sounds like we did that for you and your boyfriend. We are very proud of our roof garden and not sure if you’re... More

San Francisco, California
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 19 May 2012 via mobile

Fabulous service and rooms. Amazing staff. Helena at the front desk was an expert in customer service!!! Yeah for Frette linens and amazing views.

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Edinburgh
Senior Contributor
44 reviews 44 reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 19 May 2012

I always stay here when in S.F., I prefer the old building to the tower as its a lot less noisy and always have a great room, often upgraded to a suite. Many of the staff have been here 30+ years and they remember the guests. The food is good and the choices good. The lobby area is a great... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
23 May 2012

Dear Guest, Thank you very much for your very kind words about The Fairmont San Francisco. We are very proud of our historic past and our place in the fabric of the city. We aim to turn moments into memories for our guests and it sounds as though we are succeeding. As you mentioned, the main building is our more... More

Pebble Beach, Ca
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 May 2012

The lobby of the hotel is no less than spectacular. However, the rooms, while acceptable, have obviously not received the same loving attention as have the public areas of the property. Indeed, the rooms are bordering on shabby or run-down. Moreover, the rooms do not have insulated glass windows, so street noise is a problem. Also, there was a large... More

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See 3 more reviews by JeffPebbleBeach_Ca for San Francisco
FairmontSF, Manager at The Fairmont San Francisco, responded to this review
23 May 2012

Dear Guest, Thank you for taking the time to review your recent stay at the hotel. Candid guest feedback is a great way for us to learn and improve as a hotel. We are extremely proud of our historic lobby and feel that it is the most beautiful in the city. I’m sorry to hear that you feel our rooms... More

O'Fallon, Missouri
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 May 2012

I was fortunate to stay at the Fairmont for a conference in late April. You can feel the history of the building when you arrive at the front doors. What a location to start a tour of San Francisco! I stayed in the Derby Suite and was next to the "secret" extra door the Presidential Suite. I pictured the Secret... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
22 May 2012

Dear Guest, Thank you for sharing your recent experience at The Fairmont San Francisco. It sounds like you had a very nice time in the hotel. As you mentioned we have a storied history at the hotel including many tales of The Penthouse Suite. We are very proud of our lobby and think it is the most grand in the... More

New York City, New York
Senior Contributor
28 reviews 28 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 May 2012

Modern is not how I would describe this hotel, but it's still has the comforts such as high-speed internet access. If you are in town for a meeting, you can't beat it. I would also recommend this hotel if you would like to have a romantic get-away... Unfortunately, it has no swimming pool.

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See 2 more reviews by mdehaan for San Francisco
Sacramento, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

After significant research into fine accommodations in San Francisco for a best friends wedding, we opted to book a suite at San Francisco's famous Fairmont Hotel. We were given a room in the north tower the "Tilden Suite". The room was slightly dated but but had a nice classic feel and the views were honestly close to perfect. We were... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
17 May 2012

Dear Guest, Thank you for sharing your recent experience at our hotel. I’m happy to hear that you enjoyed our lobby and property location. We are quite proud of our historic past as well as our location atop Nob Hill. I would like to get some information about the specifics of your stay as well as room. If you would... More

Seattle
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2012

Stayed three nights on business. I had an interior facing room, so no view, but also no traffic noise at night. It was very quiet. The room was quite large. Huge closet. The bed was very comfortable. Some of the place sleep I've had at a hotel. The bathroom was large and clean. The lobby was large, with a number... More

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Additional Information about The Fairmont San Francisco

  • Fairmont San Francisco
  • Fairmont Hotel San Francisco
  • San Francisco Fairmont
Address: 950 Mason Street, San Francisco, CA 94108
Price range (per night):* S$261 - 747

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