My first room has amazing panoramic views but the Murphy bed was extremely uncomfortable so I switched rooms. The heavenly bed in the second room was perfect although my view wasn't. The location is perfect for shopping, exploring and people watching in the plaza. The hotel character is reflexive of a beautiful era long gone. I appreciated all the opulence... More

I had the pleasure of staying here with my company for our annual sales conference and man, what a great hotel! The service was exceptional and the location of the hotel is perfect. It is within walking distance to shopping and restaraunts. The hotel is very clean and I can't wait to go back!

We stayed for one night and enjoyed our stay at the Westin. It is in a good location, walking distance to a lot of good restaurants and shopping. The room was very comfortable and the hotel has a fun atomsphere. The reception area has a starbucks kiosk and pastries/light breakfast in the morning. Plenty of room to sit and enjoy... More

The hotel is really nice, but I can't say it was amazing. Location is good, staff was good. As a Starwood-affiliated hotel, it met my expectation. If you are going for business, or just a few nights b/c you'll be touring the city, it'll work just fine! If you want more of a hotel experience, then maybe look elsewhere.

Want to love this place as it is in the perfect location. However, after staying many times over the years, I realize just how how horrible it is vs the rest of the global Westins. I didn't get my room made, yes, I left late (around lunch time) and didn't come back until midnight ... but no turn down service??!... More

While on conference in April I stayed at the Westin St. Francis. the hotel had a great central location, was very clean and I found all the staff very helpful and friendly. The room was nice and fairly quiet considering where the hotel was located. The room however was very small and city was so busy in this area it... More

My daughter and I decided to do a girls weekend in SF for Mother's day. I had stayed at St. Francis before and loved it, but I was hesitant because of recent negative and mediocre reviews. Hotel has one of the best locations in town, centrally located. The trick is knowing which room to ask for. We asked for a... More

We enjoyed staying here a while ago and everybody here was incredibly nice and a delight to talk to. It is next to Union Square and I can tell you that this is one of the greatest experiences ever to have in San Francisco because everybody is a delight to talk with and everybody is a joy to see. We... More

This hotel has an outstanding customer service agents - Audrey provided excellent customer service with our travel issues and arrangements. Would recommend to all travelers, good location and good value. A+++