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Courtyard Asheville

3.0 of 5
1 Buckstone Place, Asheville, NC 28805
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Courtyard Asheville
Ranked #31 of 58 hotels in Asheville
4.0 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    9
    28
    8
    7
    0
Date Rating
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 May 2012 via mobile

We stayed here for a volleyball tournament in April. We had 2 rooms. One was a 2 room king suite, which was very spacious and had a cute balcony. The second room had 2 queens, and was also very comfortable (I know because I slept in both.) The updated lobby was identical to one we stayed at in Louisville. It... More

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Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 9 May 2012 via mobile
1
person found this review helpful

Stayef one night, room clean and spacious, but smelled musty, overall dine

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Jack Mild, General Manager at Courtyard Asheville, responded to this review
13 May 2012

Thank you for staying with us while you were in Asheville. We appreciate your kind words in your review. I am sorry that you thought your room smelled musty. We do not use any kind of air fresheners in our rooms in case one of guests has any type of allergies. I have instructed our Executive Housekeeper to be more... More

Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 May 2012 via mobile

1st room smelled like smoke room. 2nd room appeared to have someone entered even with Do Not Disturb sign on door. Then when we said ok to clean it never was done

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Jack Mild, General Manager at Courtyard Asheville, responded to this review
13 May 2012

Thank you for choosing the Courtyard while you were visiting Asheville. Please accept my apology that your room did not get cleaned on your second day of your stay. We have recently implimented a new procedure for our housekeepers to follow with regards to rooms with "Do Not Disturb" signs on the door. So that we do not miss cleaning... More

Austin TX
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 16 April 2012

We were happy to walk in the door and find out we'd been upgraded to a spa room, that was a good start. But admit a little bummed that there was no spa stuff for the tub :-( so we did not end up using it. Our king bed was good and the balcony was great. The decor of this... More

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New orleans
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

We stayed at this Courtyard for two nights in April, 2012. The hotel is two exists or 5 minutes from all the buzz of downtown Asheville. The king size bed was very comfortable and the shower had great water pressure! The elevator was quick and the staff was friendly. You can't go wrong by staying here.

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Nashville, Tennessee
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 7 April 2012

I reserved two rooms at this hotel through the Biltmore area hotel package. Although i would've preferred to stay at the Biltmore Inn. When i was doing my research through Biltmore's website they said that this hotel is only 4 miles to the mansion. I find that quite deceiving because it was clearly more than that. It took us 15mins... More

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Jack Mild, General Manager at Courtyard Asheville, responded to this review
10 April 2012

Thank you for choosing the Courtyard while visiting the Biltmore Estate. We appreciate your kind words about the hotel and service. We will contact the Estate's booking department with regards to our driving distance from them. We want to make sure the correct information is being given out. Although the Courtyard is a few miles from the Biltmore, our central... More

Annapolis, Maryland
Top Contributor
51 reviews 51 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 March 2012

Purchased a stay at this hotel through Biltmore Getaways. We saved a little money but would have liked to be a little closer to the Biltmore. About 15 minutes away with lights and traffic. But the breakfast cafe was a nice bonus and the employees working in the cafe were really friendly and helpful. Hotel has been updated recently including... More

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See 3 more reviews by SMF2_On-The-Go for Asheville
Chattanooga, Tennessee
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 February 2012

My wife picked this hotel even though I wanted to stay somewhere we good build on our frequent flyer points. NO WORRIES - this hotel is great - upon arrival the staff was courteous and got us checked in promptly, had a couple of good cups of coffee from the on premises Starbucks, and the room was fabulous. Close to... More

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Jack Mild, General Manager at Courtyard Asheville, responded to this review
1 March 2012

Thank you for all your kind words about your recent stay. Your review has been printed to share with the entire staff. We appreciate you and your family staying with us and look forward to hosting you again on any future trips to the Asheville area. Jack Mild, General Manager More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Used the hotel in order to visit the Biltmore Estate as it was a great choice in lieu of the expensive cost of the Biltmore Inn. The service, ambience, and amenities of the hotel were great and the hotel is definitely modern in decor. The beds aren't too comfortable but the rooms themselves are pretty nice. The location isn't anything... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 23 December 2011
2
people found this review helpful

We stayed at the Marriott Courtyard recently, while the lobby area had been updated the rooms were terrible. Paint was chipping on the doorframes, the grout in the bathroom was filthy and the bathrubs were pink something left over from an older hotel. Way over priced for the quality and not up the Marriotts standards. The breakfasts were over priced... More

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Additional Information about Courtyard Asheville

  • Asheville Courtyard
  • Asheville Marriott
Address: 1 Buckstone Place, Asheville, NC 28805
Price range (per night):* S$211 - 270

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Courtyard Asheville
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