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All 58 Asheville hotels »

Brookstone Lodge

3.0 of 5
4 Roberts Road, Asheville, NC 28803
Hotel amenities
Brookstone Lodge
Ranked #23 of 58 hotels in Asheville
4.0 of 5 stars 250 Reviews
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250 reviews from our community

What travellers say about this hotel
  • Very clean(20)
  • Friendly and helpful(13)
  • Biltmore Estate(9)
  • Free breakfast(9)
  • Eggs sausage(8)
  • Front desk staff(8)
  • Indoor pool(7)
  • Fun Depot(6)
  • Flat screen TV(6)
  • Fitness room(5)
Traveller rating
    120
    79
    30
    14
    7
Only show reviews for Family (55) | Couples (150) | Business (7)
Date Rating
Cleveland, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 26 May 2012 NEW

When we arrived our room was not clean, we waited for 30 minutes for it to be cleaned. Once in the room it was nice. Location is right next to I-40 and 15 minutes to downtown Asheville. Also Near the Biltmore Estate and right next to the Fun Depot (Go-karts, mini golf, arcade). Continental Breakfast as well.

Was this review helpful? Yes
See 2 more reviews by lcgovols for Asheville
rrw007, Manager at Brookstone Lodge, responded to this review
28 May 2012

Thanks for your recent review! We love our location, so many great places to go and so convenient from our location! Can't wait to see you again! More

huntsville
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2012

The hotel is not large but is well appointed. Our room was small but clean. The breakfast was much better than some more expensive hotels we stayed at. The location is great. It is just a short drive to the Biltmore Estate which is nice.

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rrw007, Manager at Brookstone Lodge, responded to this review
28 May 2012

Good to hear you got a great value! We are always looking for fresh new ways to improve our breakfast layout and selections! Thanks for the review! More

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2012

The Brookstone Lodge is conveniently located just a couple of miles from the Biltmore entrance, Biltmore Village and lots of dining possibilities. Our room was clean, very comfortable, and the staff were exceptionally pleasant. We asked for extra blankets...and received those almost immediately. I would book it again! Can't beat the value...and we were there during Biltmore's FESTIVAL OF FLOWERS.

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See 2 more reviews by Linda R for Asheville
rrw007, Manager at Brookstone Lodge, responded to this review
28 May 2012

We are so pleased with your comments. Thank you for taking the time to give us a review. Always great to hear our guests enjoyed the place. See you next visit! More

Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2012

On the first night of our stay we had to adjust to the noise level in the halls, from the stair well nearby, and on the floors above us. However, we were very pleased at the cleanliness of the rooms and the happy attitude of the staff. The hotel was easy to access from the interstate and was close to... More

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rrw007, Manager at Brookstone Lodge, responded to this review
30 April 2012

Thank you for the review. Good to hear that you enjoyed the hotel. We take pride in offering a great product at a great value. Thanks again and we look forward to seeing you next trip. More

1 review
4 of 5 stars Reviewed 23 April 2012

Overall its a great place to stay. Room was good sized with a lager then expected hot tub. Free breakfast. Very clean. Staff was very friendly. Clean sheets, towels and wash rags every day. The iron needed replaced. It leaked and didn't heat well. We did tell front desk and they made a note in their book to have it... More

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rrw007, Manager at Brookstone Lodge, responded to this review
30 April 2012

We wanted to thank you for reviewing the Brookstone Lodge and are we are happy you enjoyed your stay! We look forward to seeing you again next time you are in Asheville! More

illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 April 2012
1
person found this review helpful

Clean lodge, great service, close to the Biltmore. I think you will love it.

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rrw007, Manager at Brookstone Lodge, responded to this review
21 April 2012

Thank you so much for the compliments! We are glad you enjoyed your stay! More

Richmond, VA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 14 April 2012

As long as you know what you're getting with this property, then you won't be disappointed. It is a newer value-based property with decent rooms right off the interstate. It is great as a quick over night stop, but if you expect more than that, I would choose somewhere else. We stayed in a simple king room. It was small... More

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rrw007, Manager at Brookstone Lodge, responded to this review
21 April 2012

Thank you for taking the time to review our Lodge. Our place is 3 years old but looks, feels and even smells quite new. We are proud to offer a great value and we enjoy focusing on the simple things such as cleanliness and value coupled with a professional, courteous, and knowledgeable staff. More

durham, nc
1 review
4 of 5 stars Reviewed 14 April 2012

My husband and I stayed at the Brookstone Lodge in Asheville, NC, in early March of 2012. We were a little hesistant due to some reviews we had read about loud road noise and paper thin walls. Let me tell you, don't place heavy weight on everything you read! We would stay there again in a heart beat! Yes, there... More

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rrw007, Manager at Brookstone Lodge, responded to this review
21 April 2012

It was such a pleasure to hear that you loved our place! We are excited to share our property and our secrets about where to go, eat, see and do! See you next time you are in Asheville! More

jacksonville
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 April 2012

Good value for the price. Well decorated room with refrig. Free breakfast bar was good, but eggs were cold. Liked fresh fruit.

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rrw007, Manager at Brookstone Lodge, responded to this review
21 April 2012

We are pleased that you enjoyed the Lodge! thanks for taking the time to review us! More

Georgetown, Texas
Senior Contributor
24 reviews 24 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 30 March 2012

Very friendly and helpful staff. Rooms are good sized and clean. Breakfast nicer and has more warm items than other complimentary breakfasts usually offer. My only complaint was that we could hear the guests in the next room which was a little annoying. Location convenient to the Biltmore Estate.

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See 4 more reviews by Sainteannette for Asheville
rrw007, Manager at Brookstone Lodge, responded to this review
1 April 2012

We want to thank you for reviewing the Lodge! We appreciate your business and look forward to your next visit!! More

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Additional Information about Brookstone Lodge

  • Brookstone Hotel Asheville
Address: 4 Roberts Road, Asheville, NC 28803
Price range (per night):* S$105 - 166

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Brookstone Lodge
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