Crowne Plaza Resort Asheville (NC): See 396 Hotel Reviews and 180 Photos

Also Known As:: Crowne Plaza Resort Asheville Hotel; Crowne Plaza Resort Asheville Hotel Asheville; Crowne Plaza Asheville; Crowne Plaza Hotel Asheville

Address: 1 Resort Drive, Asheville, NC 28806 (Formerly Holiday Inn Sunspree Resort)

Phone Number:

Region: United States > North Carolina > North Carolina Mountains > Asheville

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #41 of 58 hotels in Asheville

Price range (per night): S$163 - 268

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Travelocity, Hotels.com, Booking.com, Olotels, Expedia, Cheap Tickets, Agoda, Priceline, getaroom.com, Venere and HotelsClick so you can book your Crowne Plaza Resort Asheville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Rich D

Holly Springs, North Carolina

Senior Reviewer

6 reviews

3 hotel reviews

Reviews in 4 cities

6 helpful votes

“Surprisingly unimpressive”

Reviewed 21 May 2013 NEW

A very basic older hotel. You see the age on the building in the small things like... poor quality bathroom repairs, worn carpet, draps past their prime, hard to open windows, etc. Asheville, in general, is a somewhat expensive town and the Crowne is no exception.

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Jeffrey B

Boca Raton, FL

Reviews in 6 cities

8 helpful votes

“A Jewel in the Crowne of Asheville”

Reviewed 7 May 2013

OMG if you are seeking a great rate at a hotel that sits just outside the main drag of Asheville, NC then look at the Crowne Plaza Hotel. Beautiful accommodations inside each hotel room, suite or villa! A real pub, a 4-star restaurant with an incredible menu and very reasonable prices-a fabulous dinner for two with appetizer, salad, main course... More

wendydesign

breda

Senior Contributor

34 reviews

25 hotel reviews

Reviews in 25 cities

19 helpful votes

“Not the best location and not very soundproof..”

We were unfortunate to stay in the crowne in an extremely busy weekend with weddings, a prom and several conventions. We were woken up several times at night because of other guests returning to their rooms and dogs barking in the room (!!). The staff did take action, for example the dogs were removed from the room, but there's just... More

Dear wendydesign, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Crowne Plaza around. It is with regret that you did not enjoy your visit due to the noise levels experienced on site. Your comments will be forwarded... More

MTC63

Chapel Hill, North Carolina, United States

Reviewer

4 reviews

Reviews in 3 cities

“Thin Walls”

My daughter and I just stayed at the Crowne Plaza while visiting area colleges. I was under the impression that we'd have a room with 2 queen beds but they turned out to be 2 doubles. The walls were quite thin as well and we had a singer warming up for her wedding solo next door. The chatter from the... More

Thank you for taking the time to post your comments regarding your most recent visit to our property, I just wish we could have done more to provide a quiter night sleep for you. In the future, please alert the front desk if we can do anything to make your stay more enjoyable such as asking your neighbors to be... More

nrtrider

Pulaski Va.

36 reviews

12 hotel reviews

Reviews in 11 cities

13 helpful votes

“Great Staff”

Reviewed 6 May 2013

We stayed here one evening in March while attending the Asheville Tattoo Fest. This is an older hotel but has been renovated recently. While the grounds are beautiful and spacious the real attraction is the staff. The staff was great and answered every question, provided great advice, and took care of one minor problem seamlessly. We had booked the hotel... More

See 7 more reviews by nrtrider for Asheville

Thank you for your outstanding review and I'm so glad that our staff was able to make an impression on you during your stay! I really appreciate your understanding regarding the way hotel locations are described on Priceline and look forward to having you back for a return trip with your family. More

Gina W

Indianapolis

1 review

“Great Choice for a Four Day Visit to Asheville”

Reviewed 5 May 2013

I was a little put off by a few of the reviews regarding the Crowne Plaza. I'm very glad that I decided to ignore them. The staff couldn't have been kinder and more attentive; the grounds are lovely; the location is perfect; and being dog-friendly was just an added benefit. Overall, a very good experience.

I appreciate you taking the time to share your feedback and I am so glad that you decided to visit our property despite some of the reviews you might have read. Our staff truly tries to create a great experience for all of our guests no matter what has brought them to Asheville, and I am pleased that you felt... More

Brandon M

Raleigh, North Carolina, United States

1 helpful vote

“Wedding planners, be careful booking block”

Reviewed 3 May 2013

My fiancee and I are getting married in Asheville this September. To help our guests save money, we got small blocks of rooms at 3 hotels: Crowne Plaza, Renaissance, and Hotel Indigo. Beware of Crowne Plaza's Group Confirmation Agreement, specifically their cancellation policy. Our wedding guests ended up all wanted to stay downtown and not at Crowne. We therefore inquired... More

Was this review helpful? Yes 1

Thank you for your response about cancelling your wedding block in September. When this was booked in November, you signed a contract to hold these rooms with the resort. Typically, most weddings book rooms at one hotel so their wedding party and guests can stay in one place. When you approached us almost 6 months later to cancel your committed... More

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Caramelle1

10 reviews

4 hotel reviews

2 helpful votes

“Rainy, But Enjoyable Stay In Asheville”

Reviewed 2 May 2013

Last weekend I took a trip to Asheville, mainly to visit the Biltmore. My boyfriend booked this hotel via Priceline so I'm not sure what kind of a deal he got, but he said it was a good one. The resort was very nice with a 9 hole golf course and many tennis courts. There was also a spa onsite,... More

See 3 more reviews by Caramelle1 for Asheville

Thank you for providing such a well rounded review highlighting many different aspects of our Resort, and I'm really glad that you got the opportunity to see and do so many things at the hotel as well as in Asheville. I wish the weather had been a bit more cooperative, but I've always said that Biltmore is cozy even on... More

Lubran

Bethesda, MD

Top Contributor

96 reviews

23 hotel reviews

Reviews in 39 cities

31 helpful votes

“Pleasant stay close to the downtown area”

Reviewed 29 April 2013 via mobile

I was in Asheville for a business meeting at the Renaissance downtown. Fortunately I had a car although the Crowne Plaza was only a five-ten minute drive. The accommodations were adequate, not quite as luxurious as some of the other locations in town.

See 7 more reviews by Lubran for Asheville

Thank you for your review and I am so glad that you enjoyed your time in Asheville. I hope you can return in the future with friends/family and get the chance to explore some of our great amenities that really sets us apart from other hotels in town. Our zipline, treetop adventure park, and 8,000 wellness center are amazing! More

Anna526

Greensboro, North Carolina

“Excellent customer service”

Reviewed 17 April 2013

I received excellent customer service from Brian at the Crowne Plaza Resort. He assisted me with a problem in a prompt, friendly, and efficient manner. I will stay at Crowne Plaza on my next Asheville visit.

Thank you very much for your kind words regarding the service I had the privilege to provide. I look forward to assisiting you on your next visit to Asheville. Have a great week! More

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Crowne Plaza Resort Asheville Reviews

Crowne Plaza Resort Asheville

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