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Doubletree Hotel Biltmore / Asheville

3.5 of 5
115 Hendersonville Rd., Asheville, NC 28803
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Doubletree Hotel Biltmore / Asheville
Ranked #18 of 58 hotels in Asheville
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415 reviews from our community

Traveller rating
    212
    119
    47
    20
    17
See reviews for
Families
96
 
Couples
128
 
Solo
25
 
Business
101
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Frankfort,KY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

The area is beautiful...this hotel is close and convenient to local attractions. The room was clean..and the staff was friendly and accomodating. Who can resist warm chocolate chip cookies...which are left on the pillow, instead of candy!! It was well worth the visit! I hope to return for a longer stay in the area. It is a fine addition to... More

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Voorburg, The Netherlands
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW via mobile

Just around the corner from th Biltmore estate. We had a very nice stay at this Doubletree hotel. Nice and friendly hotel. We stayed in a renovated room. Everything was brandnew. The rooms are nice and clean.the hotel is large. It was difficult to find our way. The breakfast was very good. They serve really good ommelets. Staff is friendly.

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BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review
15 May 2013

Dear michieldekoning, Thank your for sharing your experience at the DoubleTree by Hilton Asheville-Biltmore! It is great to hear positive feedback about our staff, our newly renovated rooms and our delicious breakkfast! We appreciate you choosing to stay with us while in Asheville and hope to have you back again! Sincerely, Lauren McDevitt Marketing and Guest Relations DoubleTree by Hilton... More

Durham, NC
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 11 May 2013

I was the planner for a 160-person, 4-day conference. The sales staff was very attentive to our needs throughout the planning process. The hotel staff did an excellent job during the conference. I would gladly recommend the Doubletree-Biltmore to any group looking for a great location for a conference with 150-200 participants.

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Review collected in partnership with DoubleTree by Hilton

BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review
15 May 2013

Dear NC-Garden-Travel, We very much enjoyed hosting your conference at the DoubleTree by Hilton Asheville-Biltmore! We will be sure to share your feedback with our sales team, as they always go above and beyond to ensure all events are executed successfully. We appreciate your recommendation as well and hope to host you again next year! Sincerely, Lauren McDevitt Marketing and... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

We stayed in April 2013. The accommodations were superb, the gardens lovely, and the breakfast delicious. The staff at the hotel, especially the young man, Nate, at the front desk was very accommodating. During our stay, Nate was very friendly, answering all of our questions, providing insight as to the attractions in Asheville, and recommending area restaurants for dinner. The... More

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1 review
1 of 5 stars Reviewed 7 May 2013 via mobile

I have stayed here multiple times and always found it decent, however in my latest stay, I found what appeared to be a rusty or red liquid that had dried on shower floor, my guess was that it was either blood or rust from the handicap seat in the shower. I also noticed that the carpet next to the bed... More

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BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review
9 May 2013

Dear S R, Thank you for your feedback. We are glad our general manager was able to contact you regarding the issues you brought forth and assure you it was rust spot from the handicap chair located in the shower. We have already addressed and fixed the problem. We do appreciate you taking the time to share your concerns as... More

Marietta, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

Good location if you don't need to be downtown - Just a short (2-3 mile) drive away. Stayed in a suite with family. Suite is ok size, but a bit cramped for 4. Good breakfast. Very convenient to have TGI's attached. But other options a short walk down the road. Friendly staff. Dog friendly!

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Wood Ridge, New Jersey
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

We found this hotel to be centrally located, close to the Biltmore and within walking distance to many restaurants... they even have a TGIFridays on the premises. Pool was a good size, as it was crowded during our stay. Staff was courteous, room was an ok size but clean. Let's not forget the intoxicating aroma of freshly baked cookies in... More

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See 3 more reviews by almaworld for Asheville
New Bern, United States
1 review
4 of 5 stars Reviewed 7 May 2013

I enjoyed the hotel and the workers there were all very nice. There were many areas of the hotel that always smelled as if they baked fresh cookies, in which they had due to them serving warm cookies all day. I would ask more questions concerning what I would be billed prior to staying at another hotel such as this... More

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Review collected in partnership with DoubleTree by Hilton

BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review
15 May 2013

Hello Simon P, Aren't the cookies amazing? Thank you for sharing your experience at the DoubleTree by Hilton Asheville-Biltmore. We hope you enjoyed your stay with us and apologize for any billing confusion that occurred while you were here. We would love to host you again! Lauren McDevitt Marketing and Guest Relations DoubleTree by Hilton Asheville-Biltmore More

Florence, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

The hotel is being remodeled, but our room was complete and very nicely refurbished. The staff was very friendly and helpful. The hotel is located near to the entrance to Biltmore Estate and the Blue Ridge parkway.

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Review collected in partnership with DoubleTree by Hilton

BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review
15 May 2013

Dear lifewithlucy, Thank you for your review of the DoubleTree by Hilton Asheville-Biltmore. We are thrilled you enjoyed one of our newly renovated rooms and that our team members were friendly and helpful! We appreciate your business and hope to have you back again soon! Lauren McDevitt Marketing and Guest Relations DoubleTree by Hilton Asheville-Biltmore More

Dickinson, North Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 May 2013

Fabulous staff and service! Since it was our wedding weekend we were able to upgrade to a very nice suite for $5/night extra ...well worth the $5. Our reception was excellent with food and service, and they were gracious enough to set up our wedding guests in a special room the next morning so we could enjoy breakfast together before... More

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Review collected in partnership with DoubleTree by Hilton

BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review
15 May 2013

Hello crw76, Thank you for your kind words about our staff and service! We are honored that you chose the DoubleTree by Hilton Asheville-Biltmore for your wedding reception and that we could make your weekend special for you and your guests. We wish you a lifetime of happiness and hope you come back to celebrate many anniversaries with us! Lauren... More

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Additional Information about Doubletree Hotel Biltmore / Asheville

Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree
Doubletree Hotel Biltmore
Address: 115 Hendersonville Rd., Asheville, NC 28803
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Asheville
#19 Family Hotels in Asheville
Price range (per night): S$201 - 360
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Nestled in the heart of the Blue Ridge Mountains and conveniently located just off I-40, our elegant, the upscale DoubleTree by Hilton Asheville-Biltmore features tastefully appointed guest rooms and genuine hospitality in comfortable, serene surroundings. Located near the famous Biltmore House and lively Downtown Asheville, the Doubletree Biltmore is the perfect place for your Asheville getaway. We offer a variety of accommodations, an indoor pool and spa, full breakfast and of course our famous Doubletree cookies. As of March 1, we are a pet-friendly property! ... more   less 
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