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All 73 Boston hotels »

The Boston Park Plaza Hotel & Towers

4.0 of 5
50 Park Plaza at Arlington Street, Boston, MA 02116
Hotel amenities
Special offer
20% off room rate
The Boston Park Plaza Hotel & Towers
Ranked #57 of 73 hotels in Boston
3.5 of 5 stars 1779 Reviews
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1,779 reviews from our community

What travellers say about this hotel
  • Very nice(37)
  • Great location(35)
  • Newbury street(18)
  • Back bay(18)
  • Rooms are small(17)
  • Friendly and helpful(14)
  • Flat screen TV(13)
  • Au Bon pain(12)
  • Double beds(9)
  • Front desk staff(8)
Traveller rating
    377
    606
    339
    251
    206
Only show reviews for Family (197) | Couples (401) | Business (431)
Date Rating
2 reviews
3 of 5 stars Reviewed 1 June 2012 NEW via mobile

Lobby was very well decorated The shops weren't very good The rooms were very nice lots of space It was very noisey I hear a family had to change rooms cos it was so noisey and I went out and came back at eleven 'o' clock and there was consturction going on The view out of the windows were alright... More

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Santa Monica, California
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 June 2012 NEW

With rooms affordable compared to other hotels in the area, staying here was an astonishing surprise. The only room that I've ever stayed in that was clearly superior was at a Ritz Carlton; another in Prague may have been better, hard to tell. The room was *large*. The bathroom was not lavish and didn't have a tub but the shower... More

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Chicago, Illinois
1 review
1 of 5 stars Reviewed 30 May 2012 NEW

I called the hotel to inquire about an online report of bedbugs in preparation for my upcoming stay. I was cut off twice before an operator answered the phone. She laughed derisively at my question, and passed me on to another customer service rep who was dismissive and rude in response to my questions. At the conclusion of our call,... More

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New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 30 May 2012 NEW

The location is great, and the staff is very friendly and helpful. I had no problems with the customer service at all, which is big for me. The hotel is obviously very old and they've done a bit of work on it to keep up with the times. Some of the improvements "work" and others don't, but that's subjective since... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 May 2012 NEW

Shayla Brown made my visit to Boston Park Plaza Hotel & Towers worthwhile. She turned a possible bad week long business trip into one that was enjoyable. At first I was first put in a room that was facing a brick wall and had a handicap shower. That was not going to work for me for a week long stay.... More

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New Jersey
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW via mobile
2
people found this review helpful

Yes the Park Plaza is dated but the location is great, prices are good, and my stay was enjoyable.

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See 3 more reviews by JessterCPA for Boston
Aliso Viejo, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

First time in Boston, didn't know the areas, booked a hotel first in the worst part of city (Malden)Decided to pay even more for a better area and hotel. Not knowing that beside the location this hotel was even worse with aminities, you pay extra for Wifi in the room, no refrig or mini bar no microwave in the room.... More

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BPPExec, Manager at The Boston Park Plaza Hotel & Towers, responded to this review
31 May 2012

Dear NHemedy, Please accept our sincerest apologies for the challenges you experienced during your stay with us. We take guest feedback very seriously as it is a way for us to understand how well we are meeting guests expectations. We have shared your feedback with the appropriate teams to ensure the issues are addressed immediately. Thank you again for sharing... More

Ocala, Florida
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 27 May 2012 NEW

The only reason it has a poor is because the location is excellent. Good restaurants nearby central location,but for a business atmosphere with modern conveniences absolutely not. Prostitutes were seen coming and going and the long creepy hallways were reminiscent ofthemovie The Shining.the rooms and bathrooms were antiquated with strange wires coming out to the walls that were disconcerting to... More

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See 3 more reviews by Ldreamer for Boston
BPPExec, Manager at The Boston Park Plaza Hotel & Towers, responded to this review
31 May 2012

Dear Ldreamer, We appreciate your feedback and apologize for the inconveniences we may have caused you. We have shared your feedback with the appropriate teams in order to maintain the level of service each guest deserves. We apologize that your experience with us what not at the level you expected and want to reassure you we will be implementing these... More

Burlington, Vermont
2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 May 2012 NEW

This hotel, while historic with lovely public areas is not as nice as you would think. The rooms were no better than many budget hotels I have stayed in with bad paint jobs, poor housekeeping, and small, small, small bathrooms. When I was given an "upgrade" to a room with two bathrooms I imagined nothing short of luxury however, the... More

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Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW

I was at this hotel for a conference. The spaces are small, not just the rooms, but also the conference rooms. They have divided up their large ballrooms into conference spaces in the most haphazard manner I have ever seen in a hotel. For example, one room was a long narrow room, about 5 seats wide and 25 seats (at... More

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Additional Information about The Boston Park Plaza Hotel & Towers

  • Boston Park Plaza Hotel
  • Park Plaza Boston
  • Boston Park Plaza
Address: 50 Park Plaza at Arlington Street, Boston, MA 02116
Price range (per night):* S$251 - 683

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The Boston Park Plaza Hotel & Towers
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