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Holiday Inn Boston at Beacon Hill

3.0 of 5
5 Blossom Street at Cambridge Street, Boston, MA 02114 (Formerly Holiday Inn Select Boston - Government Center)
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Holiday Inn Boston at Beacon Hill
Ranked #59 of 73 hotels in Boston
3.5 of 5 stars 365 Reviews
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365 reviews from our community

What travellers say about this hotel
  • Whole Foods(13)
  • Mass General(12)
  • TD garden(7)
  • Short walk(5)
  • Quincy Market(4)
  • Valet parking(3)
  • Red line(3)
  • Rooms are clean(3)
  • North end(3)
  • Next time(3)
Traveller rating
    43
    145
    122
    39
    16
Only show reviews for Family (64) | Couples (107) | Business (65)
Date Rating
windsor, ca
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 31 May 2012 NEW

This hotel is in a great location. It's close to the T and it's close to the North End and Back Bay. Location is the best thing about this facility. The wifi service was the slowest I've experienced since I used telephone dial-up to connect to the web and that was years ago. Using the hotel's business center (two slow... More

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San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 May 2012 NEW

I recently spent 5 nights at the Holiday Inn Beacon Hill. The hotel is centrally located in Boston, within a block of the red line subway and at the base of historic Beacon Hill. From the airport I would use a cab or town car to reach the hotel, but it can also be accessed by public transit. The hotel... More

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1 review
2 of 5 stars Reviewed 25 May 2012 via mobile

I went to the Holiday Inn at Beacon Hill in July and I was impressed by how nice it was for the price even for a Saturday night. The next morning I went to the bathroom and low and behold, a cock roach was in the shower. I immediately called the help desk and they sent someone up to dispose... More

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Boston, Massachusetts
1 review
2 of 5 stars Reviewed 24 May 2012

I'm currently a guest, the location and staff are great and the room is decent. But, I doubt I'd stay here or another Holiday Inn again. Corporate vendors have ruined the personal experience As they say the devil is in the details and despite global warming (fact, not opinion) they still don't open the pool until Memorial day. My g/f... More

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Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
25 May 2012

Thank you for the kind words about my staff. I am sorry we are not the right hotel for you, but I am not going to apologize for being a Holiday Inn. I am proud to be part of a great branded system. The consistency that a branded business provides is valued by many people and is the main reason... More

Danbury, Connecticut
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

I stayed here with my husband a week ago. The hotel is undergoing major renovations which made the lobby look extremely sloppy. They are redoing the restaurant and bar area, and it looks like it will be pretty cool when they're finished (they have Harpoon on tap!) but for now they are serving an extremely limited menu for breakfast and... More

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Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
21 May 2012

I am sorry the renovation made your stay mediocre. The Lobby/Restaurant area renovation has been the most disruptive phase of the project. We've opened the Lobby and Restaurant areas into one open space. During the work, we have to leave areas open for city inspectors, and unfortunately, the city inspectors have been taking weeks instead of days to come inspect... More

Dublin, Ireland
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 19 May 2012

I got out of my taxi having crossed the Atlantic to be greated with cement and builders rubble - got to reception and was given a room on the tenth floor ( no mention of an upgrade- inspite of holding a platinum Ambassador Card - the room was fine a bit dated - no fridge !! - but comfortable -... More

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Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
21 May 2012

I'm sorry the renovation impacted you so severely. I wish you had shared your concerns with me while you were here for the two nights. You have made alot of assumptions due to your frustration that are simply misguided. We have had notices in the Holiday Inn System since November about our renovation activity and have adjusted them when we... More

Aberdeen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2012

Having recently stayed at the above hotel I would like to comment on the excellent customer service of all staff. Arrived after trans atlanic flight to be greeted by lovely staff who were extremely helpful. The buidling work continued during our stay (25th April - 3rd May) but other than the restuarant facility being restricted it did not in anyway... More

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Sydney
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 15 May 2012

Renovations were going on when I was there. This diminished the quality of the stay, but hopefully things will be better soon. However, the rooms were well-kept and service was mostly good. No real flaws or problems here. I got charged for something I didn't use but they politely changed this when I lodged a complaint. Just get the building... More

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See 2 more reviews by Lupin4 for Boston
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
17 May 2012

I'm sorry the renovation activity effected your stay. We are nearly done with the work and I hope you can come back and enjoy the finished product. More

Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

I've stayed at this hotel twice in two years. Despite the fact that BOTH times the lobby and restaurant were under construction, this is the only place I would want to stay in Boston because of the great location in the Beacon Hill neighborhood. The Charles River biking/jogging trail is just 3 blocks away, and the rest of the Boston... More

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Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
14 May 2012

Thanks for your review. I'm sorry about the timing of your visits and our Lobby renovation work - quite a coincidence. We are finishing up the renovation work and hope to have the new restaurant open in a few weeks. I hope you get a chance to come back soon and enjoy it. More

Kansas City
Senior Contributor
23 reviews 23 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 May 2012

The warning I feel I must give... if you are sharing a room with people you are not VERY close to, the newly renovated rooms could cause some discomfort. I don't know if every room is like the one we were in, but the new bathroom door makes the bathroom anything but private. It's a slider instead of a traditional... More

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See 10 more reviews by erinbKansasCity for Boston
Andy Duymovic, General Manager at Holiday Inn Boston at Beacon Hill, responded to this review
14 May 2012

Thank you for your review. I'm sorry the new bathroom doors made you feel uncomfortable. They were chosen to maximize space in the bathrooms. I am glad you could see the progress of the renovation during your stay. We are in the final stages and will be finished soon. More

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Additional Information about Holiday Inn Boston at Beacon Hill

  • Holiday Inn Beacon Hill
  • Holiday Inn Boston
  • Boston Holiday Inn
Address: 5 Blossom Street at Cambridge Street, Boston, MA 02114 (Formerly Holiday Inn Select Boston - Government Center)
Price range (per night):* S$278 - 516

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Holiday Inn Boston at Beacon Hill
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