We had a family member who had to go to Mass General for major surgery. Never having been to Boston we had no idea of where to where to stay that would be close to the hospital and affordable. Using Google to search we found the Holiday in at Beacon Hill to be one of the closest and most affordable...
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Thank you for your kind review. I am happy to hear the you felt our service, location and value were excellent. I am also glad to hear that you were not inconvenienced by the renovation activity. The work is nearly completed and I hope you have a chance to come back and enjoy our hotel and city under less stressful...
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We were pleasantly surprised with our stay at this Holiday Inn. We booked the room on Hotwire, so were unsure what we were getting. But the rate was good, so we went for it. As luck would have it, this hotel was located very near where we were going for the evening. We were running late, so were extremely grateful...
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Thank you so much for your wonderful review. I am glad you found our staff friendly and that we could accommodate your requests. I am glad to hear we will be you hotel of choice in Boston.
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When the reservations were made there was NO mention of the Lobby being under construction with dust all over and wires hanging from the exposed ceiling. I checked in at 9pm and the construction and construction tape was up until at least Midnite. One maybe 2 elevators working. Staff was friendly but just smiled and made believe nothing was happenning....
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I am sorry the renovation was so disruptive for you. We did have notices throughout the Holiday Inn systems and did also notify our internet partners. I am not sure why you did not get notified when you made your reservation, but understand how frustrating the experience must have been. The Lobby area renovation has been the most disruptive phase...
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I was worried when I "won" a room at this hotel on Hotwire; however, the hotel surpassed my expectations. I stayed on the 9th floor and my room was clean, quiet and updated. As others have attested, the location is great. You can easily walk to Beacon Hill, the North End, Faneuil Hall, the Public Gardens, the Esplanade at the...
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I am happy to hear that we exceeded your expectations and found our location to be convenient. I hope you choose to stay with us again.
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We stayed here over the Easter period using my PC points. The reception area had not been completed but this wasn't an issue although it would have been nice to relax in the bar after a hard days walking. The staff were all nice and friendly even though they were working in difficult conditions because of the work. We had...
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Thank you for your great review. As one of our Platinum members, I know you travel a great deal. I am glad we were able to earn your recommendation.
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This hotel is under renovation but that did not cause any issues for us. Our room was very comfortable and nicely decorated. Bathroom was small but the counter top was spacious which was great. Staff were pleasant and helpful. The breakfast available was adequate/average. If you like to walk, it is manageable from this location. We walked to the Public...
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I am glad to year our renovation activity did not inconvenience you and that you found my staff to be pleasant and helpful. I hope we will be your hotel of choice on your next trip to Boston.
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Big rooms, need some refurbishment. Location isnt that bad since it is still walking distance of most attractions and just 1 block away from the beautiful beacon hill area
Thank you for your review. We are in the process of refreshing our rooms and our public areas. I hope you get a chance to come back when the work is finished.
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This hotel is in a very quaint area in Boston, close to lots of restaurants, bars, and shopping. We walked in to the lobby and restaurant being renovated. The front desk was very courteous and gave us breakfast coupons to use upstairs in one of the banquet rooms, as that was where they were providing breakfast during the renovation. The...
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Thank you for your review. I am happy to hear you enjoyed the convenience of our location and found my staff to be courteous. I am glad to hear you will stay with us again in the future. We look forward to it.
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We come to Boston a few times a year to see to our son's medical needs. We usually stay at Omni Parker House, but noticed this hotel on a previous visit as being a bit closer to where we needed to be, so we finally tried it. We were a little nervous upon entering the lobby as there were major...
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Thank you for your positive review and kind words for Sam. She is one of our Front Desk Supervisors and I will be sure to pass on your praise. All of our Guest Rooms have been renovated and we are finishing up the Lobby and Restaurant, which should be opening soon. I look forward to you coming back and enjoying...
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The hotel is finishing a revovation since my last stay here. The lobby and restaurant were 95% blocked off. Rooms were nicely appointed except for the pillows---we had a ing sized bed but only 4 small down-filled throw pillows. Comfortable enough but not nearly large enough. Great location for anything in Boston. Walking distance to Fanieul Hall, TD Garden and...
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I am happy to hear you enjoyed our great location. The renovation is winding down and I hope you get a chance to come back and see the finished product.
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313 Reviews
1,096 Reviews
