We stayed in this hotel when attending our daughter's graduation. Very clean place.Great price.Free breakfast. Handy shuttle to local drop off spots.Places to eat nearby.Staff very helpful with directions to local attractions and out of area trip planning. Must try Victoria's Diner -down the street -yum! Will stay there next visit!
Our room was on the 5th floor overlooking the back, which was a somewhat industrial area serviced by a Sonoco Station so you could hear the heavy trucks going by. Also by 5AM the garbage truck comes around to begin operations (not the fault of the Hotel) which might bother you if you are a light sleeper. Other than that...
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Wow what a great review,
Thank you so much for taking the time to express your thoughts from your previous stay. Very happy to hear your room and the amenities were what you expected and you took full advantage off. Next time don't drive and leave it to us, my drivers give an awesome tour while transporting you to your...
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Was at this hotel from Sat, May 19 to Mon, May 21. For two nights, the hotel unforunately had problems with its AC system and we had to spend those two nights without air conditioning. We were forced to open the windows to get the cool night air, but then had to suffer the noise caused by passing cars, trucks,...
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Thank you so much for taking the time to share your thoughts of the Roundhouse Suites,
During your previous stay with us it was unfortunate the hotel's AC system went down, my deepest apologies to you and your guests. Machines sometimes have a mind of their own and I tried my best to have someone in here, but unfortunately the...
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The hotel was clean and nicely decorated. The area isn't the greatest, but it also isn't that bad. The afternoon cookies were delicious and the free breakfast was good enough. For the price you pay and the free parking, I would definitely recommend. My only complaint is that three different front desk staff members gave us bad information. Bad factual...
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Thank you for your time and the Trip Advisor Review,
Inaccurate information is not a good thing and I would like to apologize deeply for that error. My Team try their hardest to point out the Best places to visit and greatest restaurants to eat at in Boston. I will urge them to research a little more before recommending an...
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We stayed at the BW Roundhouse on both the 29th of March and again on the 2nd of May. When you see the neighborhood you kind of wonder but once you step inside, things change. This hotel is spotless. You are greeted by friendly people at the desk and the rooms are perfect. There is no restaurant on the premises...
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Oh Wow,
Thank you very much! To be called a hidden Gem is an honor. We take pride in our hotel and love the great responses we receive when guest return home. No matter what the area looks like it's what's inside that will leave a lasting expression. I love the quote..."Never judge a book by it's cover", True indeed!...
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While traveling north on I-95 we wanted to stop in Boston to do some shopping. We have a dog we take everywhere with us and the roundhouse is pet friendly so we gave it a try.
Clean rooms, secure parking, and a great location outside of downtown. There is a nice bar and grill across mass ave and convenient subway...
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Woof Woof,
Say hello to your four legged friend whom we love so much. Pets are very important to us since they're important to you. Thank you for taking the time to let the World know of a great experience you had while staying at the Roundhouse Suites.
Hope to see you again,
Daniela DePina
General Manager
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We stayed for five nights and throughly enjoyed our stay. We arrived via Logan Airport and it was a very short, easy drive to the hotel. While the location is in an industrial part of Boston, it did not affect our stay at all. There was plenty of easy hotel parking and it was a short walk to the subway...
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First off, Thank you very much for taking your time to let Trip Advisor reviewers know about the great experience you had here at the Roundhouse and in Boston.Our guest having a great time along with a comfortable room means we're doing the right thing, so again Thank You for your Trip Advisor review.
See you when you return!
Daniela...
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We reserved 3 months in advance, the moment we got there, our room was already rented and they wouldn't find us another room. Had to sleep in the car to finally have a smaller room that wasn't suited for us as we were 5 and one of us had to sleep on the ground. Breakfast is terrible and you better...
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My deepest apologies to you and your Family,
Here at the Best Western Plus Roundhouse Suites we strive for guest satisfaction. I would like to look into this matter further to insure it doesn't occur again, would it be possible to give you a call to discuss this matter? Again, with our guest feedbacks like yours, it helps us here...
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I booked this hotel for a one-night stay with my girlfriends for a bachelorette party. We were hesitant at first because of the location but decided to go for it anyway because of the reasonable cost. SOOO pleased.
When we first arrived, yes, the area looked a bit sketchy, but we never felt unsafe. It's a high traffic area with...
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Congratulations on your Engagement!
Thank you for such a great review on your recent stay. Your review will help many guests when deciding if they should or shouldn't stay with the Best Western Plus Roundhouse Suites. I'm happy to hear you and your Friends enjoyed your stay and had a great time in Boston. Hope to see you soon, maybe...
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We arrived late at night and I was a bit scared, the area did not seem that safe. Just across the street were other hotels that seems better
Hello there,
I'm so sorry you felt the area wasn't safe or looked a bit scary. I can assure you guest are safe when they arrive and upon leaving. The hotel is located in a medical and Business area, so majority of the building look old but they have their history with age. One of the BEST hospitals in the...
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