We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Onyx Hotel - a Kimpton Hotel

4.0 of 5
155 Portland Street, Boston, MA 02114 (Downtown)
Hotel website
Hotel packages
Hotel amenities
Offers & Announcements
Take A "Brake"
Onyx Hotel - a Kimpton Hotel
Ranked #28 of 76 hotels in Boston
GreenLeadersBronze level
Show the lowest price for this hotel*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Hotels.com Venere.com
and 11 more sites!
Traveller Reviews
Room Prices
Write a Review

639 reviews from our community

Traveller rating
    296
    217
    73
    35
    18
See reviews for
Families
91
 
Couples
228
 
Solo
43
 
Business
98
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Front Desk Mgr Dava is friendly and helpful. I would give her 5 stars. The King Deluxe room is on the small side if you are staying for any length of time. For me, it was 5 nights so I was glad to be alone.The LG HD television is good; the bed and pillows very comfortable; the wing chair sort... More

Was this review helpful? Yes
See 6 more reviews by ChiWind for Boston
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2013

Excellent location. Picked hotel due to attending a concert at TD Garden. Wanted something close to the venue. I just assumed it would be a place to rest my head and that is about it due to the location. The hotel far exceeded expectation. Nathan, the bartender is outstanding and completely made the stay special. He catered to every request... More

Was this review helpful? Yes
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
10 May 2013

A review like this never gets old, I love hearing about great service! Hopefully we see you again soon! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Fresno, California
1 review
5 of 5 stars Reviewed 7 May 2013

My wife and I recently went to Boston and spent two nights at the Onyx and two nights at the Four Seasons. While both hotels were nice we definitley prefered the Onyx. The Onyx staff was fantastic! Dava and the rest of the staff treated us so well. We felt very welcome. The locaion is great if you want to... More

Was this review helpful? Yes
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
10 May 2013

I love your comparison of hotels, thank you for that! Thank you for the great feedback! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Moncton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

I stayed at The Onyx in early March for one night for a Bruins game. This was the best hotel experiences I have ever had. The staff was welcoming even making a joke of the fact that I had accidentally listed myself as a Miss rather then Mr on my profile. they were more then happy to help with any... More

Was this review helpful? Yes
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
8 May 2013

I love hearing about experiences like this, I am so happy that you enjoyed your stay with us! As for the Bruins jersey, it was locked up in a shrine safe and sound, so you had nothing to worry about it! Hope to see you again! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Dallas, Texas
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 23 April 2013

Onyx is conveniently located in Downtown Boston, near the north end close to the TD Garden and not far from City Hall and the Federal Courthouse. If you are coming from Logan Airport, you can easily get to the hotel from the Blue Line to Bowdoin Station with a short 5-minute walk. Boston's subway (the "T") is easy to navigate... More

Was this review helpful? Yes
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
24 April 2013

This is great, THANK YOU for the very comprehensive review and guid to the city! I appreciate your feedback hope to see you again soon! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Chicago
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 21 April 2013

So we were in Boston to attend the marathon this year, and of course everyone was on edge after the bombing. We were unscathed, but it was very chaotic around the city as we walked all the way back to the hotel. For some reason, we were extremely relieved to see a nice law enforcement presence at the hotel (one... More

Was this review helpful? Yes 2
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
23 April 2013

Thank for your comments, it was definitely an interesting tim in the city. Our top priority is the safety and well-being of our guests and I am glad you felt secure while you were with us. Thanks for the additional feedback about the rooms, bar and location. Hope to see you again soon! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2013

As a designer I totally loved the decor! The bed was amazingly comfortable only thing I wish is if I could have taken my dachshund but I was there on business. But if I go visit for pleasure I will totally stay here and I will take her with me. I met Rok and Aaron when I was finally able... More

Was this review helpful? Yes 1
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
15 April 2013

This is very cool, thanks for giving Alen and Roc a shout out here, they are great with our guests! We would love to have you and your dachshund next time you are here!! Thanks, Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Taunton, Massachusetts
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 April 2013

Needed to stay in Boston for a conference. I didn't want to stay at the usual locations, so I chose this hotel. I didn't know anything about it, other than it was near the TDBank Garden. Glad I stayed. The place is modern and hip with great service. I am tough on hotels and this one met all my needs... More

Was this review helpful? Yes 1
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
12 April 2013

Glad we met your expectations, we like tough graders! Thanks for staying with us! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 9 April 2013

Whenever I book a Kimpton hotel I don't worry about the quality of the property and I anticipate a great experience - there are varying levels of comfort but this is the first time I've been flat out disappointed. The place is run down (furniture banged up, carpets are old and filthy - both the rooms and the common areas... More

Was this review helpful? Yes 1
OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
11 April 2013

This one hurts but your feedback is appreciated. We have plans to refresh/renovate our lobby this summer and to do our guest rooms later in the year so hopefully this will address some of your concerns. Thanks again, Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

Boston
2 reviews
4 of 5 stars Reviewed 9 April 2013

This hotel was a good base for exploring downtown Boston and near T stations if going further afield. The staff were very helpful and pleasant. The Ruby room area was pleasant for drinks but I felt rather small for the number of guests using the hotel. Complimentary tea and coffee am was appreciated as was the complimentary wine hour each... More

Was this review helpful? Yes

Review collected in partnership with Easytobook.com

OnyxGM, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review
11 April 2013

Thanks for the great review! I appreciate the feedback. Joe Capalbo General Manager joe.capalbo@onyxhotel.com More

 
 
Onyx Hotel - a Kimpton Hotel
Enter dates 1 night 2 nights
 
 
Omni Parker House
Great value on a similar hotel
Boston, MA
4 of 5 stars 2,178 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Boston
Trendy
Loews Boston Back Bay Hotel
Loews Boston Back Bay Hotel 4.5 of 5 stars 1,538 reviews
Romantic
Boston Harbor Hotel
Boston Harbor Hotel 4.5 of 5 stars 681 reviews
Luxury
Hilton Boston Downtown / Faneuil Hall
Hilton Boston Downtown / Faneuil... 4.0 of 5 stars 227 reviews
Good for business
Seaport Boston Hotel
Seaport Boston Hotel 4.5 of 5 stars 1,000 reviews
Show Prices ABS:HotelCheckRates-d321151?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d89575?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d94326?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d94330?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Boston hotels
Nine Zero Hotel - a Kimpton Hote... 4.5 of 5 stars 1,098 reviews Omni Parker House 4.0 of 5 stars 2,178 reviews Ames - A Morgans Original 4.5 of 5 stars 550 reviews Harborside Inn 4.0 of 5 stars 710 reviews
Show Prices ABS:HotelCheckRates-d234752?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d89599?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1513541?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94367?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 76 hotels in Boston, ranked by popularity

Been to Onyx Hotel - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Onyx Hotel - a Kimpton Hotel

Also Known As:
Onyx Hotel Kimpton
Onyx Hotel
Address: 155 Portland Street, Boston, MA 02114
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Onsen Hotels in Boston
#22 Luxury Hotels in Boston
#25 Romantic Hotels in Boston
#32 Business Hotels in Boston
#36 Family Hotels in Boston
Price range (per night): S$312 - 535
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Venere, Travelocity, Priceline, Cheap Tickets, Expedia, Amex, Olotels, Otel, Agoda, Hotwire, Tingo and HotelsClick so you can book your Onyx Hotel - a Kimpton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Onyx Hotel - a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Onyx Hotel - a Kimpton Hotel
Show the lowest price for this hotel (from Booking.com, Hotels.com, Venere.com, and 11 more)
Enter dates 1 night 2 nights
Show Prices