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All 73 Boston hotels »

The Back Bay Hotel

4.0 of 5
350 Stuart St., Back Bay, Boston, MA 02116
Hotel amenities
The Back Bay Hotel
Ranked #7 of 73 hotels in Boston
4.5 of 5 stars 1240 Reviews
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1,240 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(13)
  • Great location(13)
  • Very nice(11)
  • Deluxe room(6)
  • Short walk(6)
  • Coffee maker(6)
  • Heated towel rack(6)
  • Front desk staff(5)
  • Breakfast buffet(4)
  • Copley square(4)
Traveller rating
    804
    337
    58
    30
    11
Only show reviews for Family (215) | Couples (483) | Business (167)
Date Rating
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 1 June 2012 NEW via mobile

We stayed at Back Bay during the Memorial Day weekend, the hotel is well situated on a quiet road close to Newbury Street and Boston Common. The building itself is the old Boston Police HQ and has been sympathetically restored and updated. The hotel has two lounges and a 'business centre' (which is actually two pay per use computers and... More

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See 4 more reviews by SherrifRoscoe for Boston
Boston
1 review
5 of 5 stars Reviewed 30 May 2012 NEW

The Back Bay is a great centrally located hotel in the city of Boston. You can walk to almost all tourist attractions from the hotel. Rooms were small but plush! The beds are extremely comfortable and service was fantastic. Hotel bar was a perfect place to relax after a full day of touring.

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New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

We stayed at this hotel for two nights over Memorial Day Weekend. The location of the hotel is great, and you can walk to restaurants, shopping, etc. The service was equally as great. The room itself was very small, but we didn't spend much time in it anyway. We ate breakfast in the hotel the first morning, and I definitely... More

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Kent, UK
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW via mobile

We love the location of the Back Bay which is why we book year after year on our annual trip to Boston. It is disappointing though that they do not seem to recognise your loyalty by acknowledging you as a returning customer, and the room we are allocated each year seems to get worse. This year we were at the... More

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See 2 more reviews by KentishTourists for Boston
Mark Roche-Garland, General Manager at The Back Bay Hotel, responded to this review
31 May 2012

Dear Friends from Kent, My thanks for taking the time to post your thoughts on Tripadvisor. However and more importantly, I am sorry to ready to read that your experience on this occasion was not up to your previous stays with us, in particular the lack of recognition as an annual guest. My apologies that should not have happened. As... More

Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW

The hotel has a lot of charm and is in a great location - easy walking distance to the park, commons, and Newbury Street. Our room (2 double beds) was clean and had everything we needed (LG flatscreen, stereo, fridge, etc). The bathroom was also very clean and modern, it even had a cool motion activated night light feature. However,... More

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Albany, GA
Senior Contributor
31 reviews 31 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 25 May 2012
1
person found this review helpful

This was a suggested hotel by The Magellan Group and they never fail to please. The hotel was historically appealing while being completely modern. They even are green! The lobby was delightful with two rooms off the lobby where you could go read, sit, sip some wine, or just relax. Those rooms looked like a room from an Irish manor... More

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See 3 more reviews by DartonProf for Boston
Florida
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 May 2012

We recently spent 4 nights at this hotel, 2 of which were compliments of the Boston Red Sox to participate in their "Thank Wake Day". Upon checking in, I asked for the AAA room rate for our 2 nights.The front desk woman rather abruptly declined my request stating that the rate didn't exist (even though I had a printed copy... More

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See 2 more reviews by srs531 for Boston
Mark Roche-Garland, General Manager at The Back Bay Hotel, responded to this review
31 May 2012

Dear SRS531, My thanks for taking the time to post your thoughts on Tripadvisor. The Back Bay Hotel has been in the top 7 hotels in Boston since we opened our doors in 2004 in the historic location of the former Boston Police Headquarters. Since then we have been synonymous with both our unique Irish hospitality and memorable service. Clearly... More

dublin
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 May 2012
1
person found this review helpful

I visited this hotel twice over the past month. It is perfectly situated to enjoy downtown Boston. The rooms are a fine size.Clean and tidy. I was in 744 and 444 with a view over Stuart Street. The service is excellent and the staff are fully engaged. The concierge is most helpful and organised a great tiket for the Ballet... More

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See 4 more reviews by voyager067 for Boston
Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 22 May 2012
3
people found this review helpful

I spent there the night of my birthday. The hotel was in an excellent location, it's in walking distance to the Boston Common building and the park. The room was cosy and the bed super comfy. I was extremely happy as I was travelling from Chicago to Boston and I honestly wanted to relax in a nice hotel. I checked... More

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

Stylish in every sense - just like Boston itself. Rooms are a good size, and clean with excellent bathrooms. Good gym. Great decor. Helpful staff, particularly the Concierge with restaurant recommendations.

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See 3 more reviews by tcsunbounce for Boston

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Additional Information about The Back Bay Hotel

  • Back Bay Hotel
  • Hotel Back Bay
  • Jurys Hotel Boston
  • Jurys Boston Hotel
  • Jurys Boston
Address: 350 Stuart St., Back Bay, Boston, MA 02116
Price range (per night):* S$328 - 566

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The Back Bay Hotel
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