We stayed over prior to a cruise. Located in Old Town, lots of restaurants and things to see. Our king room was very large and comfortable. Staff were very friendly and helpful. Had the breakfast plan, food was average at best. Overall, nice place and location.

I did the research on Tripadvisor and I must say it was exactly what people reported. It is within walking distance to all the restaurants and shops, the property is beautiful and well maintained with vibrant floral landscaping, tile stairways and wonderful seating areas. It is a bit of a maze, but this makes the property very fun to explore... More

We stayed for 3 nights prior to a cruise. Once again the Hacienda did us proud. Great room and helpful staff. This hotel is so conveniently placed in Old Town near all its attractions including the tram and train. You can use the hotel restaurant one of the many 2 minutes away down in the Old Town. The free internet... More

I love this hotel, it's a business traveler's haven and I stay here every time I come to San Diego. However, I do a lot of work in my room in the evenings and the internet access (Lodgenet) is horrible. If you're lucky enough to be near the wifi access point and have a decent signal then you only have... More

The Hacienda inn “Old Town” is a good as it gets location wise being close to most Old Town Activities and places to eat. The resort itself is on a hill so expect some climbing of stairs (yes, there is also an elevator). We were given an upgrade in building #5 but declined and chose the closer building #8. The... More

I have very mixed feelings about this hotel so have rated it mid-range. I found it to be very clean and comfortable with grounds that were well maintained and staff who were polite and helpful. The hotel has an unusual layout on multiple levels and provides nice views of the surrounding city. The doors to the rooms are French style... More

The location of this hotel is excellent if you will be spending most of your time in San Diego in Old Town. Three excellent Mexican restaurants just steps away from the hotel, Miguel's, Fred's, and Cafe Coyote (in order of my personal preference). The $12 a night parking fee can be bypassed by parking in the free lot across the... More

Like many of us living in Arizona visiting San Diego is like a road trip. The weekend of March 13 my friend and I needed a quite getaway and visited San Diego hoping from here to spend a day in Ensanada Mexico to see our very first Bull Fight. We stayed at the Best Western Hacienda Hotel in Old San... More

Just came back from a 3 day stay for Marine Graduation. The hotel room was more than imagined, not brand new but fun and very roomy. The grounds are beautiful. The free water was a bonus, but would have liked to get the 2 bottles offered each day even though we did not use them the the second day (we... More