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Crowne Plaza Hotel San Diego - Mission Valley

3.5 of 5
2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel") (Mission Valley / Hotel Circle)
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Crowne Plaza Hotel San Diego - Mission Valley
Ranked #110 of 271 hotels in San Diego
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396 reviews from our community

Traveller rating
    117
    153
    56
    41
    29
See reviews for
Families
96
 
Couples
79
 
Solo
21
 
Business
75
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New Orleans, Louisiana
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

Stayed two nights pre-cruise. The AC in our room was broken. They sent someone to fix it but he didn't have the proper tools. After 2 hours, they decide to change our room. Overall, very chaotic process with the front desk not knowing how to handle the situation or their staff. I see their issue as being very unorganized, unstaffed... More

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See 2 more reviews by Worldgallery for San Diego
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 17 May 2013 NEW

Terrible hotel. No free internet and no public computers to use. Breakfast not included, super expensive, and they don't tell you that it's not included. Far from the city and far from the closest lightrail station. Definitely not recommended.

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Colorado
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 4 cities Reviews in 4 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 9 May 2013

My husband, daughter and I stayed at this Crowne Plaza for four nights in late April. We were there for our son's graduation from MCRD and as such we got a special rate, free breakfast and free parking. We REALLY appreciated the way this hotel made military families feel welcome and that they offered these special perks. The grounds were... More

Was this review helpful? Yes 1
Telluride, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 May 2013

First visti to San Diego and we stayed here and it was quite nice. All the staff were very helpful and friendly. The grounds are really lush, it's nicely located and surprisingly quiet to be so near a busy road. Has a great pool, large hot tub and perfectly adequate gym. The bar has great food all the way up... More

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Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
11 May 2013

Dear 153DavidW, Thank you for the 4 star rating and your nice comments . We are glad you enjoyed your first visit to San Diego and we were part of your memorable experience. We look forward to having you stay with us again! Warm Regards, Daniel Miranda More

Vancouver, British Columbia, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 May 2013

I checked in for a one night stay while visiting friends in town. I arrived about an hour before the standard check-in time and was offered an immediate room. This is a pet-friendly hotel so I requested a room on the ground floor where I could park my car next to the door of the room. This made it more... More

Was this review helpful? Yes 2
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
11 May 2013

Dear Ron D, Thank you for giving us 5 stars on your review! We appreciate you sharing your experience and the great comments about the staff and property. It was nice to read that you and your poodle had a great stay with us! We hope that both of you visit us again soon and enjoy all the pet friendly... More

tucson
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2013

I have stayed at Crowne Plaza at least twice a year for the past 4 years and they never let me down! The staff is always really friendly and helpful, the rooms always seem clean and we have always been fortunate enough to get a really pretty view. I would recommend this hotel in heart beat. The 2 reasons i... More

Was this review helpful? Yes 1
See 2 more reviews by L0ve2travel1 for San Diego
Sun City, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

The Sushi Bar and Grill at the hotel is outstanding! Brian (our waiter) provided excellent service and the food Sushi was incredible. Brian kept all the orders perfect for our large group. The hotel property was clean, quiet and the staff friendly and helpful. We will definitely return!

Was this review helpful? Yes 1
Phoenix, Arizona
Top Contributor
66 reviews 66 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 28 April 2013

The hotel seems rather out dated and there is nothing really to make say this Crown Plaza is superior to any of the other hotels in Hotel Circle. In fact, seeing the lobby and our room itself inspires me more to try out another place. The front desk person was super friendly and high energy. He told us about the... More

Was this review helpful? Yes 1
See 2 more reviews by Phoenixroby for San Diego
Daniel M, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
30 April 2013

Dear Phoenixroby, We appreciate your feedback about the property, it is important to us on how we can improve all aspects on the property. Thank you for the nice comments about the front desk proving excellent service. We hope you stay with us again and try at least one sushi roll to see why our sushi bar has been voted... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 April 2013

My car was keyed from end-to-end in the parking lot of the Crowne Plaza Hotel. The hotel did NOTHING about it, leaving a very cold message on my voicemail informing me their insurance doesn't cover it. After all the money I spent at the hotel, food, drinks, they did not so much as offer even a gesture of compensation. My... More

Was this review helpful? Yes 1
Daniel M, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
30 April 2013

Dear Tiki K, Thank you for taking the time to write a review about the unfortunate incident on your vehicle. We are sorry that someone would vandalize your vehicle for no apparent reason and you had to experience the inconveniences that go along with it. We wish that never happened as we hope that all visiting guests respect other’s property... More

Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed 22 April 2013

Had a great experience, large room, great for government travelers, lots of extra's. The Suishi Bar is Great!!! Found myself there time & time again with Anthony as chef (great food) And Mike B. as my bartender Each time was better than the first. The property is awesome and well maintained.

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Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Also Known As:
Crowne Plaza Mission Valley
Crowne Plaza San Diego
Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
Phone Number:
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in San Diego
#88 Business Hotels in San Diego
#88 Family Hotels in San Diego
Price range (per night): S$135 - 281
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more   less 
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