Pros: Check-in was quick & easy w/ no waiting. My room was large & clean. Hotel is conveniently located just north of Horton plaza, walking distance from gaslamp quarter.
Cons: $15 "facility fee" + $32 valet parking fee on top of the room charge, no self-parking option available. Housekeeping came into the room for turn down service that was not...
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I was a guest of the hotel in May. I purchased my room through Priceline. Upon check-in, I was told I was going to be charged a $15 resort fee, which seemed absoulutely ridiculous since the Westgate is not a resort (it has no pool, tennis courts, spa, a minimualist exercise room, and in no way qualifies as a resort)....
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Dear Guest,
I am sorry if you feel you were not informed by Priceline of the hotels fee policy. However Priceline does include notice of the mandatory fee during their booking process prior to concluding their reservation transaction. Allowing the individual the option not to conclude the purchase if he or she decides not to continue.
Unless a reservation was...
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Stay away from this hotel. They charge $15 and $32 for resort fee and parking in top of the room charge.
The room has dust smell and with trrible view and when I asked them to change it for me they said they don't have anything available although I was the only one check in and the hotel seems empty...
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Dear Guest,
Thank you for taking the time to share your experience. Unfortunately; it appears you reserved your accommodations through a source other than directly with the hotel and this source does not disclose to you all fees or ancillary service cost to you prior to your purchase. All hotel fees and available services with associated cost are present on...
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I usually stay in budget hotels when travelling for business, but my meeting was in this hotel so I decided to splurge. I was not disappointed as the location, amenities and attentiveness of the staff was exceptional. If you are looking for a very nice place to stay within walking distance or a short cab ride to many attractions, I...
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We were so pleasantly surprised by the charm and excellent service at the Westgate. Convenient to so many attractions. Rooms are very clean, comfortable and beautifully decorated. We can not wait to go back! Highly recommend this hotel. Staff was very friendly and ready to help with any request.
If you're looking for a hotel near the gaslamp district in San Diego, this is probably one of the hotels you'll come across with when searching. I paid $253/night w/o the 24 hour in-out valet and the resort fee for the weekend. That's easily a $300/night room. What would you expect from a fairly expensive room? You get a good...
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Dear Guest,
Thank you for taking the time to share your experience with us. Your remarks are very helpful in allowing us to continue to deliver the most excellent in guest experiences. I wanted to offer my apologies the issues you encountered. In particular the difficulty in operating the sink valve itself, the issue is caused by a brass polishing...
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First off $32 for overnight parking is the biggest rip off scam I've seen so far at a hotel then on top off that you'll have the valet tips each time you take out your car.
Second rip off is the $15 'resort fee' they say say is for wi fi, a cheap Walmart coffee maker and bad coffee in...
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Dear Guest,
Thank you for taking the time to share your experience with us. Your remarks are very helpful in allowing us to continue to deliver the most excellent in guest experiences. I wanted to offer my apologies. Unfortunately; it appears you reserved your accommodations through a source other than directly with the hotel and this source does not disclose...
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Jackhammer going all say on roof across from our room. HELP!!
Dear Guest,
Thank you for taking the time to share your experience with us. Your remarks are very helpful in allowing us to continue to deliver the most excellent in guest experiences. I wanted to offer my apologies for your recent experience with us. Unfortunately; you found our current renovation to be a disturbance during your recent stay. In our...
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Amazingly elegant room that is in a great location and walking distance to all the best restaurants and shopping. I would definitely stay here again.
I was staying here as part of a conference at the convention center. The hotel is in the middle of the downtown area so if you don't have a car, you can still walk to most things. The hotel is about a 10 minute walk to the convention center and marina. The rooms are very nice. Although the hotel is...
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