Whole experience was very odd. When we checked in, we were given the wrong room. We began to unpack and two other people entered the room because we were all given keys to the same room. I called the front desk to try to resolve the issue and was placed on "forever hold". I called again using my cell phone... More

Unfortunately, the town of Chenlle is very unattractive and dusty. This inn attempts to be a pleasant place and pretty much does so. The grounds are landscaped,but not maintained as they should be and thus dead plants and some litter are there. And, as noted by others, stray dogs are waiting for a handout. Fortunately, they are friendly. The gift... More

The Hotel is pretty nice, but some of the waiters at the restaurant were completely incompetent and rude. Unfortunately there aren't many choices around, but this canyon is something you only want to see once, if you happen to drive by. Don't make a dedicated trip for it if you have already seen the Grand Canyon and the Monument Valley.

I wanted to celebrate Mothers Day with my mom on our trip in the four corners area. So I decided to eat at the hotel since it seems popular and many were eating there. I had their special for the day, prime rib. It was BOILED. The waitress even asked how I want it to be cooked. It was so... More

Rooms ok nothing special.Close to the park.Restaurant mediocre.A place to stay overnight and then move on.

I have read some of the earlier negative reviews and have not encountered any problem there. We "were allowed" to check in at 2 pm (offical checkin 3 pm), we had booked months ahead and got a non-smoking room as required. Another couple arrived besides us also with a printed booking, apparently no problem in getting the room they had... More

This Holiday Inn is a wonderful place to stay in Chinle. Check-in was seamless and smooth and I was pleasantly surprised to find the hotel immaculate. I did eat in the restaurant and yes, the service (seating) was a little sluggish and they really seemed to be very slow at getting people on their way out of the restaurant (Long... More

We arrived here after a long day of driving around Arizona and were ready for a good meal and a good night's sleep. We had requested a first floor king sized bed, but the only room that they had left was a handicap room. I have stayed in handicap room before but not like this one. The tub/shower looked Medieval.... More

We were pleasantly surprised by this hotel. The room was clean and recently updated. The restaurant had a nice menu and the prices were reasonable. We didn't experience any of the problems that some have mentioned. It is convenient location for visiting Canyon de Chelly.