Loved the location. Room was very clean and private bathroom had been updated. If you're the kind of person who wants to experience NYC from inside a hotel, this is definitely not your venue as the views are nonexistent. It's a standard size NYC room with a small bathroom. But if you're the kind of person who prefers to spend...
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Thank you for your recent comments and we have recently found that room 309 A/C had a piece that was rattling so we have replaced this A/C. In the future, please stop by the front desk with these issues and we can change the A/C immediately
Emilio Morales Jr.
Director of Reservations and Revenue
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We wanted to stay in a hotel in Manhattan, and found this hotel online - offering 2 queen beds, and only 5 minutes on the subway to Times Square.
The hotel room was dated (artwork and bedding) but very clean and the staff was helpful. The neighbourhood was great and it was near the reservoir in Central Park - which...
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I thank you for your comments and regarding the A/C, we are now doing a sweep of the entire property and any A/C found to be noisy above the regular noise that one will emit is being switched so I thank you for your comments
Emilio Morales Jr.
Director of Reservations and Revenue
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We stayed here for six nights, two adult and two kids. The room was very nice (we got upgraded to a Deluxe Double bed room). It was kept very clean by the staff. The TV and refridgerator worked well. The fridge didn't even make much noise. The hotel is in good shape and gives a very proper impression. It is...
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Thank you for your comments and I agree, our staff is one of our best assets!
Emilio Morales Jr.
Director of Revenue and Reservations
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Stayed here for 3 nights. We chose this hotel as a good balance between location and price.
Very nice location with many local choices to eat and drink. Would recommend the diner next door for breakfast and the asian restaurent for dinner.
There are a couple of Starbuck nearby including one in the Barnes and Noble book shop with all...
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We stayed here for nine days in April 2012 and enjoyed it. The Newton provides good value for money, it's clean and the staff were generally very helpful. The only minor drawback is that there's only one lift, which is slow at times. There's a subway station right outside and plenty of places to eat nearby. We'd be happy to...
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I thank you for your review and look forward to your return to us soon.
Emilio Morales Jr.
Director of Reservations and Revenue
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This was our third stay at the Newton, which is our hotel of choice in NYC. Here are my pros/cons/advise:
Pros: Immaculate hotel – they have a great housekeeping staff. This is as clean a hotel as I have ever been in. Friendly front desk (I will single out Charles and Jan). Wonderfully comfortable bed (they are firm). Location, Location,...
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Reviewed 28 December 2009
I thank you for your recent comments and let me begin by apologizing if it seems that our staff was deceptive in any way. We normally never say whether it is a last stop unless we are specifically told by the company when booking. there is a chance that we were the last stop and after booking, the company added...
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My daughter and I stayed for 8 nights when visiting one of my other daughters who lives on the upper east side. We booked a double superior queen.The hotel was clean, beds comfortable and bathroom adequate. Plenty of hot water for a bath. Bath towels on the small size. Patience is necessary when waiting for the lift as it's very...
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I thank you for your recent review and I am happy that all seemed well. We will look into all of your usefull tips in an effort to better your next stay with us and we look forward to seeing you again.
PS We will be looking at the towel comment right away!
Emilio Morales Jr.
Director of Reservations and...
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My wife and I stayed here for eight nights last month and loved it. Our room was a Superior Queen. The few complaints I see on this website seem to stem mostly from reserving through hotel-booking sites, which often promise room types the Newton doesn't even have! We booked through the hotel itself, which has a number of packages, and...
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Thank you for your recent review and we look forward to your return to us. I am pleased that all was a success and yes, when you go directly through any hotel website, there is no room for discrepancy as you are booking the exact room type. Great tip for our prospective guests
Emilio Morales Jr.
Director of Reservations and...
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The room was a nice size and the beds were large and comfortable. Everything was spotlessly clean. There was a microwave, refrigerator and ironing facilities, and our room was en suite. Reception was very helpful and friendly, especially when we needed to move room at the end of our stay (we went from 3 guests to 2 and we had...
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I thank you for your recent comments and we look forward to your return to us. On your next stay, please come down with your valuables as there is a complimentary safe deposit box in the lobby of the hotel next to the luggage storage room. I am sorry if this was not communicated to you. I will definitely pass...
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When I booked the room there was no indication I would be given a TINY room with a very small single bed. Old carpets ..smelly and the smallest bed I have sly on since college. When I tried to leave before checking into the room they refused to give me a refund and had major attitude saying well it never...
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Thank you for your recent comments and I am sorry if the room was not up to your expections. However , I would like to point out that the actual room is clearly pictured on our website and this is the only place that we sell this petite single. It runs approximately $40 to $50 below our next room rate...
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