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The Strand Hotel

4.0 of 5
33 West 37 Street, New York City, NY NY 10018
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The Strand Hotel
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144 traveller photos
Ranked #54 of 430 hotels in New York City
4.5 of 5 stars 530 Reviews
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530 reviews from our community

Traveller rating
    312
    168
    31
    13
    6
See reviews for
Families
80
 
Couples
218
 
Solo
29
 
Business
55
 
What travellers say
  • “Empire state building” (76)
  • “Roof top bar” (35)
  • “Times Square” (32)
  • “Friendly and helpful” (22)
  • “Very nice” (21)
Date Rating
Antwerp, Belgium
1 review
1 helpful vote 1 helpful vote
“great stay in a great city”
5 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

The Strand Hotel, that's the hotel I found on the internet. Here i've stayed for 4 nights with my oldiest son (23 years old). And I must say we're absolutely not disappointed, on the contrary. We stayed on the 16th floor with an amazing vue to the Empire State building. The room was extremely clean with WiFi that works properly,... More

Was this review helpful? Yes
John Loizos, General Manager at The Strand Hotel, responded to this review
26 May 2012

Dear Guest, We are so glad you found us and that we were able to meet most if not all of your expectations during your recent stay with us. I thank you for highlighting so much of the sentiment shared by other wonderful Strand Guest. Your mention of our great central location, helpful staff, clean rooms with views of the... More

Clermont, Florida, United States
1 review
1 helpful vote 1 helpful vote
“Great Hotel”
5 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Best hotel staff we've experienced in many years. Antwan, Peter, Rony and Ken were so pleasant and efficient. Even the smallest request received an immediate response with a "smile". The entire staff was attentive and engaging. We rode the elevator with several members of the staff at different times. Each time we were asked how we were enjoying our visit.... More

Was this review helpful? Yes
John Loizos, General Manager at The Strand Hotel, responded to this review
26 May 2012

Dear Guest, Thank you for the enthusiastic comments about your experience with us. The staff members you mention will be thrilled to know that they made a lasting impression during your recent visit. The smiles you encountered from the staff members is truly a seamless part of what they naturally do each day. Thank you again for your amazing praise... More

Sunshine Coast
Senior Contributor
30 reviews 30 reviews
Reviews in 28 cities Reviews in 28 cities
9 helpful votes 9 helpful votes
“Sophisticated Hotel”
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

This would have to be in the top 3 hotels that we stayed in on our 9 week holiday around the U.S.A. We arrived at 6 a.m. in the morning from a Salt Lake City flight obviously our room was not ready, but this gentleman worked very hard to get us into a room as we had not had any... More

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John Loizos, General Manager at The Strand Hotel, responded to this review
26 May 2012

Dear Guest, It was truly a joy to read your review, and I thank you for taking the time to write it. We are grateful that the Strand was part of your 9 day holiday and that we were able to exceed your expectations as one of your chosen hotels. I’m delighted that our efforts made you feel at home,... More

Northern CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“It's HOME in NYC !!”
5 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

I get to travel to NYC 6-8 times a year for business. I have been searching for the ideal spot that my fellow co-workers and I can "move in" and feel comfortable during our NY trips. The Strand is IT !!! We all are blown away with just how warm, friendly and personable each and every employee of this hotel... More

Was this review helpful? Yes
John Loizos, General Manager at The Strand Hotel, responded to this review
26 May 2012

Dear Guest, Thank you so very much for making the Strand your “business home in New York”, and for sharing such high praise on your positive experiences with us. We are delighted that your company has selected the Strand among the many NY hotels and that we are truly the oasis you desire. We are also very excited that you... More

Atlanta
1 review
4 helpful votes 4 helpful votes
“Amazing”
5 of 5 stars Reviewed 8 May 2012
4
people found this review helpful

I only tend to write a review when i have a terrible experience. But not this time. My sister and I recently visited NYC for the first time, and after searching the web we finally settle on the Strand Hotel. We were not dissapointed with our choice at all. After a horrible cab ride with a gentleman who would not... More

Was this review helpful? Yes
John Loizos, General Manager at The Strand Hotel, responded to this review
26 May 2012

Dear Guest, What an “Amazing” review! Your comments made me so proud of our hotel, and particularly proud of our staff, whose caring personal service you experienced. Thank you for taking the time to share so many of your wonderful experiences with our readers. We were particularly ecstatic to read you acknowledgment of our desk agent, (Oeteka) who took it... More

Prague
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nice rooms and service but terrible wifi!”
4 of 5 stars Reviewed 8 May 2012 via mobile
1
person found this review helpful

This is a very nice hotel in a great location. Only complaint is the wifi in the room which was terrible and generally didn't work, the signal was fine in the reception lobby though?

Was this review helpful? Yes
See 2 more reviews by glyneth for New York City
John Loizos, General Manager at The Strand Hotel, responded to this review
16 May 2012

Thank you for taking the time to write about your recent visit. We appreciate your mention of our great location and overall great stay. We were disappointed to learn that you had challenges with our Wi-Fi, which is typically one of the many wonderful complimentary features we offer. I can assure you that this will immediately be addressed with our... More

Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Service above & beyond expectations”
5 of 5 stars Reviewed 7 May 2012
3
people found this review helpful

Picture this - upon arriving home to Sydney and unpacking my bags when I realised I didn’t have my daughter’s birthday present!!! A Marc Jacobs' watch and the last place I remember having the watch was at the The Strand Hotel NY. I immediately phoned the hotel front desk and Peter Lowery said he would check the lost and found... More

Was this review helpful? Yes
John Loizos, General Manager at The Strand Hotel, responded to this review
16 May 2012

Dear Guest, I was delighted that we were able to get your daughter’s gift back to you in time for her to enjoy her Birthday. I am grateful for your wonderful acknowledgment of going “Above and Beyond”, truly a culture at the Strand made possible by our committed ladies and gentlemen who work so hard to create memorable experiences. Peter... More

Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
“A value find in New York City”
4 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

It can be shocking to look at hotel prices in the New York City area. I was drawn to the Strand by their reasonable rate and location. I arrived via train into Penn Station, and it was an easy walk for me over here. From the hotel, I could walk over to the Times Square area for my evening entertainment,... More

Was this review helpful? Yes
John Loizos, General Manager at The Strand Hotel, responded to this review
16 May 2012

Dear Guest, Many thanks for your kind review. We are pleased that you found great overall value at the Strand. Our central location is as you mention minutes from Times Square and just steps away from the Empire State Building as well as all major subway lines. We are glad you enjoyed our comfortable bedding and were able to make... More

Beaconsfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Fantastic view of empire state building”
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

First trip to New York, hotel well placed for sightseeing. The staff were great really friendly and happy to help with advice and suggestions. Everything really clean.But the location was the best , to wake up in the morning and see the sun on the empire state building without leaving your bed!

Was this review helpful? Yes
See 3 more reviews by penny86 for New York City
Austria
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Very good hotel in excellent location!”
5 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

The hotel is located 10 walking minutes from the times square. The staff is very friendly and helpful. Our room was very clean and comfortable, especially the bed. The room was not the biggest but ok. There is a rooftop terrace with an amazing view to the Empire State Building. The breakfast in the Hotel-Restaurant was great! We would book... More

Was this review helpful? Yes
See 2 more reviews by Reisekaugummi for New York City
John Loizos, General Manager at The Strand Hotel, responded to this review
5 May 2012

Dear Guest, Thanks for your generous comments about our convenient midtown location, impeccable rooms with comfy bedding, and helpful staff. We are delighted that breakfast at our Bistro was exceptional. Our outstanding team is committed to providing memorable guest experiences! Hope we wil see you soon. With appreciation, John N. Loizos General Manager More

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Additional Information about The Strand Hotel

33 West 37 Street, New York City, NY NY 10018
Price range (per night):* S$345 - 692

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The Strand Hotel
33 West 37 Street
New York City, NY NY 10018
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from the window my 18th floor view at the stand :) vista del Empire desde la terraza - piso 21 The view from the roof terrace
The Strand Hotel Pictures (144 traveller photos)

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