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Hotel Indigo New York City, Chelsea

4.0 of 5
127 West 28th Street, New York City, NY 10001
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Hotel Indigo New York City, Chelsea
Ranked #80 of 430 hotels in New York City
4.5 of 5 stars 501 Reviews
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501 reviews from our community

Traveller rating
    247
    202
    41
    7
    4
See reviews for
Families
50
 
Couples
189
 
Solo
55
 
Business
91
 
What travellers say
  • Great location(22)
  • Very good(18)
  • Front desk staff(18)
  • Penn Station(16)
  • Roof top bar(15)
Date Rating
Miami, Florida, USA
Top Contributor
60 reviews 60 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

After staying one night 2 doors away at the Hilton Garden Inn Chelsea, we were pleasantly rewarded by changing to the Indigo. Much cleaner, more stylish and upscale, we felt at home immediately. We had a nice chat about the baseball game with the evening Bar Blu manager, I think named Frank who is a gentleman and I would return... More

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See 7 more reviews by PaulSnood for New York City
Amsterdam
Senior Contributor
30 reviews 30 reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 21 May 2012

Stayed here for business in April. It's a great small-ish hotel with lovely interior design and an amazing roof terrace for admiring the NY skyline at sunset. It's located in the flower district of New York, so I walked to work through a street of blooms and bushes - quite the experience! The only letdown was the snooty attitude of... More

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Sliema, Malta
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012

Very relaxing, perfectly clean room and enjoyable stay. I found the staff to be very courteous and helpful. The room was pristine and the bed very comfortable. The imagery and design of the hotel was pleasant and distinctive and I'd recommend the hotel. I didn't dine in the restaurant. There are better choices. It needs an atmosphere.

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Bill Mehalco, Manager at Hotel Indigo New York City, Chelsea, responded to this review
22 May 2012

Dear markbrooks, Thank you very much for taking the time to write a review about your experience at our hotel. We are very happy to hear that you enjoyed yourself during your stay and look forward to having you as our guest again in the near future. I assure you upon your return the restaurant will have much more atmosphere... More

Albany Ny
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 May 2012

I was so looking forward to this hotel. The room was nice, small though even for NYC. But it was the staff that bothered me. Normally I find that hotel staff is friendly and helpful. At this hotel, I felt like I was always bothering them. Then they closed the restaurant one night for a private party. I was there... More

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Bill Mehalco, Manager at Hotel Indigo New York City, Chelsea, responded to this review
22 May 2012

Dear annerachel, Thank you for taking the time to write your review about your experience at our hotel. I have reviewed your comments and will use these in our weekly meeting with management and staff to remedy the issues. I apologize for the inconveniences you experienced and the encounters you had with our staff. Our hotel and staff are very... More

Boston
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 17 May 2012

We had an absolutely fine experience. The flower market was delightful to be around, as was the change of scenery from staying further north. Front desk staff were just right. The exercise room was fine. Room was just big enough to be comfortable. Bathroom was just small enough to wish for a little extra space. I'd stay again but not... More

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Dallas, Texas
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 16 May 2012

We typically stay at Kimpton properties while in New York, but this hotel was much cheaper given we were staying just one night. It is not a bad hotel, it is just not as nice as others. The location is good and easily accessible. The rooms were decent sized and pleasantly decorated. I had issues with the design of the... More

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See 3 more reviews by DallasJD6189 for New York City
Dallas
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

I'm giving this property a rare five stars because I found it to be all around excellent. I stayed here 7 nights so I really got a good feel about how this hotel and its staff operate. Everyone I encountered - from the front desk staff to the restaurant staff to housekeeping - was all around wonderful. And speaking of... More

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See 4 more reviews by GoKoko for New York City
Doha, Qatar
Top Contributor
70 reviews 70 reviews
Reviews in 44 cities Reviews in 44 cities
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

Stayed here on a trip to NYCwith my daughter. Did have the choice of here or Crowne plaza time square and decided the lure of a new chic hotel would be a good choice for the first half of my trip. I wish I had opted for luxury and not chic. The hotel is just off 6th Ave so a... More

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See 4 more reviews by charlie_dog for New York City
Toronto, Canada
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 May 2012

My first stay at Hotel Indigo on a business trip in early May. I've been to New York a bunch of times, so a bit concerned about trying someplace new. Turns out, I worried for nothing! The staff were friendly, and the rooms were really big for NY standards! Comfy beds, great bathroom, and loved the coffee pod machine and... More

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See 2 more reviews by KaseyR for New York City
Hartford, Connecticut, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2012

This is a very nice art deco hotel. The staff is friendly and helpful.... The rooms are clean and qiute.... we would stay here again!

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Additional Information about Hotel Indigo New York City, Chelsea

127 West 28th Street, New York City, NY 10001
Price range (per night):* S$297 - 665

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Hotel Indigo New York City, Chelsea
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