We really enjoied our stay. Great location, great staff, a special thanks to Rafael at the concierge desk. He is very polite, honest. I paid $ 10 more than what I had to pay for the reservation of the bus to JFK and ran out to return. The room at 30th floor offer a great view to the Big apple.... More

We stayed here on points and we felt it was a good deal. We were aware of the location issues that people talked about but it was not really a problem to be across the street from the Port Authority. In fact, if you were arriving by bus, it would be a great location. It did concern us to keep... More

Stayed at this hotel with a group of seniors from Tuesday, May 22-May 27. Staff was very friendly and accommodating. Our room smelled slightly musty until we turned the AC on and then it was fine. Rooms are small as are most in NYC. Bathroom needs more hooks or towel rods as it was hard to find a place to... More

I stayed here this week with a friend while visiting NYC to take in some shows. We arrived at 9 am so that we could leave our luggage. Amazingly, they had a room ready for us. Our room was on the 10th floor and faced an office building, but it was quiet, and clean. The air conditioning worked well since... More

...but don't believe that bit about the location !! It overlooks the Port Authority Bus Terminal, and is not Times Square !!! That misleading line aside, it's a decent tourist hotel. No frills, apart from free wifi in the rooms which is why I stayed there. Subway station within 30 seconds walk, but it's also in an area of sex... More

An all around solid hotel. Very friendly staff, perfect sized rooms, and prime location. Honestly, no complaints whatsoever. I would stay here again in a heartbeat if I was considering staying in the Times Square area. They were really great.

This is my second time visiting and it was a pleasure returning. It was very spacious this time around, with a king bed, the tow doubles seemed cramped. Loved the location, very close to everything. The fitness centre was amazing. Did not eat at restaurant, found the wait and no windows not really interesting. Will definitely stay again. I enjoy... More

I was very impressed with this hotel. I had stayed at the Element (another SPG property just around the corner) on a previous trip, and found the customer service here to be FAR ABOVE what I experienced at the Element. For a New York City hotel in the heart of midtown, it was surprisingly quiet, and the rooms were a... More

We stayed here in April on our honeymoon, great location not to far from Time Square only a few blocks away. Hotel is right across the road from the Port Authority Bus Station! We did find the rooms to be abit small, but rooms where clean and serviced everyday! All staff we spoke too were excellent! Thanks for a great... More