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Four Points by Sheraton Midtown - Times Square

3.5 of 5
326 West 40th Street, New York City, NY 10018
Hotel amenities
Four Points by Sheraton Midtown - Times Square
Ranked #166 of 429 hotels in New York City
4.0 of 5 stars 517 Reviews
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517 reviews from our community

What travellers say about this hotel
  • Port Authority(36)
  • Very clean(20)
  • Parole Office(13)
  • Great location(13)
  • Bus Terminal(11)
  • Free internet(11)
  • Would definitely stay(10)
  • Air conditioning(8)
  • Flat screen TV(8)
  • Few blocks(8)
Traveller rating
    164
    230
    86
    27
    10
Only show reviews for Family (84) | Couples (173) | Business (77)
Date Rating
East Ayrshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 May 2012 NEW

After reading all the reviews of this hotel I was really looking forward to our stay. At the initial check in we were told that the room had been double booked and that we would need to check into another hotel. No apology, no sympathy just a plain fact - you need to move. It turns out that 11 rooms... More

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Brescia, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 May 2012 NEW

We really enjoied our stay. Great location, great staff, a special thanks to Rafael at the concierge desk. He is very polite, honest. I paid $ 10 more than what I had to pay for the reservation of the bus to JFK and ran out to return. The room at 30th floor offer a great view to the Big apple.... More

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los angeles
Senior Contributor
43 reviews 43 reviews
Reviews in 34 cities Reviews in 34 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

We stayed here on points and we felt it was a good deal. We were aware of the location issues that people talked about but it was not really a problem to be across the street from the Port Authority. In fact, if you were arriving by bus, it would be a great location. It did concern us to keep... More

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See 3 more reviews by hanlgt for New York City
Arlington, TX
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

Stayed at this hotel with a group of seniors from Tuesday, May 22-May 27. Staff was very friendly and accommodating. Our room smelled slightly musty until we turned the AC on and then it was fine. Rooms are small as are most in NYC. Bathroom needs more hooks or towel rods as it was hard to find a place to... More

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See 6 more reviews by britlitteacher for New York City
Princeton, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 May 2012

I stayed here this week with a friend while visiting NYC to take in some shows. We arrived at 9 am so that we could leave our luggage. Amazingly, they had a room ready for us. Our room was on the 10th floor and faced an office building, but it was quiet, and clean. The air conditioning worked well since... More

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london
Top Contributor
54 reviews 54 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 24 May 2012

...but don't believe that bit about the location !! It overlooks the Port Authority Bus Terminal, and is not Times Square !!! That misleading line aside, it's a decent tourist hotel. No frills, apart from free wifi in the rooms which is why I stayed there. Subway station within 30 seconds walk, but it's also in an area of sex... More

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See 16 more reviews by david h for New York City
Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2012

An all around solid hotel. Very friendly staff, perfect sized rooms, and prime location. Honestly, no complaints whatsoever. I would stay here again in a heartbeat if I was considering staying in the Times Square area. They were really great.

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See 2 more reviews by Joshua D for New York City
Toronto
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

This is my second time visiting and it was a pleasure returning. It was very spacious this time around, with a king bed, the tow doubles seemed cramped. Loved the location, very close to everything. The fitness centre was amazing. Did not eat at restaurant, found the wait and no windows not really interesting. Will definitely stay again. I enjoy... More

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Lee Berthelsen-Leon, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
21 May 2012

Thanks to the reviewer for the great comments.i'm so glad to know that you have connected with our property, and that you enjoyed your experience with us. We're proud to have associates like Leon who really understand what the relationship between a hotel and it's guests should be. He is one of our best. Thank you again. Please tell lots... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

I was very impressed with this hotel. I had stayed at the Element (another SPG property just around the corner) on a previous trip, and found the customer service here to be FAR ABOVE what I experienced at the Element. For a New York City hotel in the heart of midtown, it was surprisingly quiet, and the rooms were a... More

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Lee Berthelsen-Leon, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
16 May 2012

it is always a pleasure to have found out that your staff has made a difference and that you have won the loyalty of a guest. Thank you for telling us, and please let us know when you are returning to our neighborhood. Sincerely Yours, Lee Berthelsen-Leon More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We stayed here in April on our honeymoon, great location not to far from Time Square only a few blocks away. Hotel is right across the road from the Port Authority Bus Station! We did find the rooms to be abit small, but rooms where clean and serviced everyday! All staff we spoke too were excellent! Thanks for a great... More

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Lee Berthelsen-Leon, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
16 May 2012

we want to thank the reviewer for pointing out that being close to Times Square can sometimes be better than being right in the center of it. Thank you for the review. Sincerely Yours, Lee Berthelen-Leon More

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Additional Information about Four Points by Sheraton Midtown - Times Square

  • Four Points Midtown
  • Four Points New York City
Address: 326 West 40th Street, New York City, NY 10018
Price range (per night):* S$289 - 573

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Four Points by Sheraton Midtown - Times Square
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