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Holiday Inn Express New York City-Wall Street

3.0 of 5
126 Water Street, New York City, NY 10005
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Holiday Inn Express New York City-Wall Street
Ranked #284 of 429 hotels in New York City
3.5 of 5 stars 142 Reviews
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142 reviews from our community

What travellers say about this hotel
  • Rooms are small(6)
  • Very clean(5)
  • Free breakfast(4)
Traveller rating
    26
    69
    26
    9
    12
Only show reviews for Family (29) | Couples (23) | Business (29)
Date Rating
Dover
Senior Contributor
34 reviews 34 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

The location was very good. Very close to South St. Seaport. Friendly and helpful staff. We were upgraded to a jr. suite and room was still small. I had to crawl in the bed from the foot as one side was inches from the wall. On the other side, there was only maybe 12-18 inches to walk and get into... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
24 May 2012

Thank you for your review. We truly appreciate you taking the time to convey your recent experience with us. We look forward to your next visit. More

Fort Worth, TX
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Just got back from a Girls Weekend in NYC. The city is quite expensive, so the Holiday Inn Express Wall St. was the best deal we could find for the money. Overall I would say it was OK. The GOOD – Location wasn’t too bad - 2 blocks from the subway. Train 2 Uptown takes you right to Times Square.... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
15 May 2012

Thank you for your feedback. We truly appreciate you taking the time to convey your recent experience with us. I have reviewed your comments and will discuss with appropriate departments to ensure these errors won't occur again in the future. Thank you again and we look forward to your next visit with us. More

hotels234
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Everything at this brand new hotel was superb. We had a comfortable stay in a room with 2 beds this weekend. Only one downside is that it's not really a weekend kind of area, so the number of cabs are limited, as are resturants and breakfast places. A cab ride (if you can get one) to midtown, is about $16.... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
15 May 2012

Thank you for your review. We look forward to your next visit with us. More

Manchester UK
Senior Contributor
32 reviews 32 reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 8 May 2012

We stayed for five nights booking a couple of months before going to NY. Main reason for selecting this hotel was the fact it was the cheapest branded hotel we could find in a convenient area. Hotel is approx a five minute walk from the nearest subway. Around 10-15 mins from the Staten ferry and just over five mins to... More

Was this review helpful? Yes
See 3 more reviews by A380ManchesterUK for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
15 May 2012

Thank you for your review. We look forward to your next visit with us. More

mtl
1 review
2 of 5 stars Reviewed 29 April 2012

the room and hotel are clean and modern, but the elevators are a nightmare and getting the luggage rack through the tiny hallways is a pain- if you're a light traveler and don't have to deal with trolleys, you'd be fine, but we were a group of three and waiting for the elevator/navigating it through the hallways was a problem... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
1 May 2012

Thank you so much for your review. We truly appreciate your feedback. I'm very glad to hear my staff met your expectations. I will speak with my engineering team to see what we can do to help prevent room to room noise. We truly apologize that this was an inconveniece for you and we look forward to your next visit... More

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Reviewer
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Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

Don't understand why they have this as a 2 1/2 star hotel, it's waaaaaaay better. The service was great, they got me checked in before the time on the website, they were informative and friendly. The room and bathroom was perfect not even as small as I expected. I can't remember the front desk manager's name but he was awesome!... More

Was this review helpful? Yes
See 3 more reviews by fresh4yphe for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
1 May 2012

Thank you so much for your review. I truly appreciate your feedback. I'm very happy to hear we met your expectations. We look forward to your next visit with us. More

South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

While this hotel is a great value there are a few things you should know. First off the rooms are small. If you are not in your rooms much it doesn't matter. The rooms are clean and kept clean. The noise from the street was minimal. If you have kids this might not be the place for you. The free... More

Was this review helpful? Yes
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
24 April 2012

Thank you for your review. I truly apologize that no one got back to you regarding your lost hat. I will review your comments with my housekeeping team so that we can make sure this doesn't happen again in the future. I will also show your review to my front desk staff so that they also know your feedback. I... More

Bengalooru
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 April 2012
2
people found this review helpful

We did not get a good night's sleep, thanks to the noisy crowd from the neighbouring room. The lady who was in charge of the Breakfast room was helpful, friendly and smiling all the time. We need more people like her. We still remember her service and smile and we cherish that image even after returning to Bengalooru, India. It... More

Was this review helpful? Yes
See 2 more reviews by 2005krish for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
24 April 2012

Thank you for your review. I truly apologize you didn't get any sleep during your visit but I am also grateful to hear my breakfast host treated you well and you still remember her. We look forward to your next visit with us. More

Hamilton, Bermuda
Senior Contributor
40 reviews 40 reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 11 April 2012
2
people found this review helpful

Not a fan of this hotel at all. When you compare it to other hotels in the neighborhood - the Andaz, the Gild Hall, even the Hampton Inn - this hotel just doesn't stack up. The rooms are cramped, the TV setup poor, the in room wifi slow. And at busy times the prices aren't even that great. Yes, it... More

Was this review helpful? Yes
See 6 more reviews by TomMQuinn for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
17 April 2012

Thank you for your review. I truly appreciate your feedback. It's disappointing to hear that we didn't meet your expectations. We strive to provide excellent service and quality to ensure you have a great stay with us. I will review your comments with my team so that we can work on improving. We hope you will consider visiting us again... More

Montreal, Canada
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 April 2012
3
people found this review helpful

Rooms were small, but ok per NYC standards. Staff was friendly. Our TV didnt work, they had someone up to fix it quick. Location is nice. Walk to Brooklyn bridge a few blocks from the subway. Not much to do around the hotel, but it is the financial district

Was this review helpful? Yes
See 3 more reviews by bigtwinky for New York City
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review
3 April 2012

Thank you for your review. We truly appreciate your feedback and look forward to your next visit with us. More

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Additional Information about Holiday Inn Express New York City-Wall Street

126 Water Street, New York City, NY 10005
Price range (per night):* S$215 - 461

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Holiday Inn Express New York City-Wall Street
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