Although we live in NYC, my family and I spent Christmas at the Crosby St. Hotel. We checked in very early on Christmas Eve since I had to go to work, and were pleasantly surprised to find that the rooms were ready, which started our weekend off on the right note. i was able to unpack and have breakfast in... More

My husband and i stayed at this place and were very disappointed. They put us in a room next to a room w/ wall sanding going on at 9:00 am!!!!! We called the front desk and were told that it was a vacuum cleaner. It was not a vacuum cleaner! It was a sander! We recorded it, and boy was... More

We stayed there with our teenage daughters (who were in a seperate room). The room was spacious and well fitted out. The bathrooms were absolutely sublime. The staff were extremely professional, competent and obliging (to say the least). It was an excellent place to recharge from the frenetic pace of the city. Could not recommend The Crosby highly enough!

For the past two years, my wife and I have enjoyed New York City during the holiday season between Thanksgiving and Christmas. While I was there for business, my wife has accompanied me and we have always added a few days for holiday shopping. The Crosby Street Hotel decks itself out in its holiday best and its staff is part... More

Cannot say enough wonderful things about this hotel. When the price is close to $600/night (& that was a special including breakfast, for the 2nd to the cheapest room), expectations are very high. We arrived very early so waited in the Drawing Room. Rooms are quiet, beautiful, NON-shabby chic, great environmental controls (excellent A/C), extremely comfortable beds, flat screen TVs... More

What's great: Rooms are beautiful & spacious, Floor to ceiling windows, hot shower & lovely amenities. What's bad: The Staff, smelly bed & pillows, price. I booked the CSH based on photos & location, which more than met my expectations. However, the staff was horrible. Polite, but not helpful at all. Housekeeping broke the shade while we were out to... More

We live about 30 minutes outside of Manhattan in Westchester County, New York and have stayed at many four/five star hotels but we wanted something very special to celebrate our 25th Wedding Anniversary. We had tickets to a play and wanted a special hotel. Upon arrival we knew our friends from California had suggested the right place. Our car was... More

We have previously stayed midtown in New York but wanted to stay in a different area but in a hotel that we could rely on. We have stayed in other Firmdale properties including the Haymarket and Covent Garden Hotels and love their quiet luxury. This hotel has the same attention to detail, incredibly well trained staff and beauty. It has... More

We stayed at the Crosby St Hotel for 5 nights and did not want to leave. It is not only a beautiful and stylish hotel, but the staff especially the concierge staff, are amazingly helpful and lovely. The little touches like handwritten notes from the manager and the excellent turn down service at the end of the day were great.... More