My best friend and I went for a birthday weekend and had a great time. The staff at the hotel was excellent! Always calling us by name and asking if everything was to our liking. They were helpful in suggesting places to eat and ways to get around the city. We would go back in a heartbeat!

We have our greatest moment in NYC at the former Setai / newly Langham hotel, for my wife 40th birthday. She loves the city and especially the Chrysler building, and was not expecting the stay she was to about to live. Thanks to Ken's advice, I booked a city 01 Suite which definitely has the best view on the Chrysler... More

this was like staying in a resort in the city, beautiful spa, rooms were immaculate, service was impeccable, rooms are large and comfortable and actually represent a good value relative to some of the "shoebox" sized rooms ive stayed in at other properties...can go wrong with the Setai

This is a very classy hotel amidst a preponderance of good hotels in NYC. Nothing is left to chance from the check in to the check out. Although it is not inexpensive there are many included perks such as beverages, WiFi, newspaper, Nespresso machine and refilled coffee, etc. The assigned Personal Assistant is like your personal concierge and is most... More

What an amazing hotel with an amazing staff! Days before arrival we were contacted by the personal assistant assigned to us. What a delightful surprise! Upon arrival all the staff we encountered were professional and welcoming. As you walk into the beautiful lobby and leave the bustling and noise of Fifth Avenue outside, you are taken to a place that... More

One Of The best hotels I have ever stayed in. Best service , best location , best rooms . This is the place to stay if you are in New York . Fantastic hotel . Great staff. Loved everything about it . Yes it is not Cheap to stay here but that said it is worth every penny !!! Just... More

In a sea of hotels that new york city has, what a pleasant the Setai was to find. From the excellent customer service shown by everyone from the bell staff, front desk and concierge this hotel was great. The room was modern , clean and fresh. Roome service was right on with quick service and good food. I would not... More

Great Hotel ,, Excellent location , spacious suit room with full kitchen facility and 2 LCD TV's Very clean ,, the room service and house keeping were just first class , going again in june . highly recommended

For what otherwise could be deemed to be an impersonal appearing hotel -sleek, modern lines, almost apartment block like, the Setai distinguishes itself by the sheer quality of its staff, rooms and restaurants. The staff greet you by name and welcome you back as if they mean it. The rooms are THE MOST SPACIOUS by far in NY with sitting... More