I will start with a statement: this could be far the best hotel in NYC. I can not compare it to many others, I had a chance to stay at Trump Int only, but I was impressed with the extremely warm and efficient attention from the entire team at Setai. We had a long trip from Europe with a 5... More

We visit NYC regularly and usually stay at one of the other luxury hotels in the area. After reading some reviews which placed the Setai atop the hotel world in New York, we decided to give it a try. I'm not sure what the guests who commented so favorably experienced, but it was nothing like our experience. Also, I'm going... More

The Setai Hotel in NYC was one of the best hotels I have eve stayed at. I was upgraded to an apt suite which was 1200 sq feet; it was a piece of heaven in NY where rooms can be the size of a small bathroom. Staff was attentive and friendly- no pretense here just great customer service. I don't... More

Stayed here for one night before a cruise and strictly on the merits of TripAdvisor reviews. Beautiful hotel with large comfortable rooms for NYC. Loved the bar area with great bar food and drinks (although at $16 for cocktails, it is no bargain). The only issue we had was with the Dux bed would you believe. I have never slept... More

We stayed for 3 days in a 1 bdm suite. The service is out of this world. Weve stayed in several five star resorts but the service does not compete. Personal assistant offered to run to the store for a few things we needed for the say! Amazing experience!

I have now stayed at this hotel four times, over the last 9 months and frankly I cannot believe the consistency of the experience or the service from the doormen to the front desk to the staff you meet in the hallways as they go about their tasks...if they keep this up the downside is one will never be able... More

This is a hotel with class. Every little thing was taken care of and it worked like clockwork. The rooms were airy and spacious, the beds were turned always on time, the coffee was always replinished, the chocolates were left at precisely the correct angle, the doorman was efficient, ... just a superb experience through and through Great location on... More

My husband & I stopped over in NYC for 3 nights and we got a suite studio in Setai. We were very disappointed in the following areas: - I am allergic to dustmite and I am positive that my rooms have dustmites. I provided feedbacks and hope that the management made an effort to clean up the room. Considering the... More

there are no words that can describe how amazing the service / room / experience and location. i guess even " Perfect " is an understatement.